Customer Reviews for Scotts Rent All
(U-Haul Neighborhood Dealer)

313 reviews

1193 US Hwy 21 S   Sparta, NC 28675

(336) 372-5068

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(336) 372-5068

1193 US Hwy 21 S
Sparta, NC 28675

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Offer to help remove the trailer from the customer's vehicle - I had to do it myself and move the trailer by hand to its final location

Mark Y. 
Rating:
4.0

They didn't charge me so I had to drive back. Thought the 1800 number charged me. Nevertheless, I received an email saying I got a bill for a toll. Can't get in touch with anyone unless I wish to stay on hold for over an hour.

Jules A. 
Rating:
5.0

Nothing. Both staff members where amazing. Place was clean and welcoming. Dropping off was easy as could be

Aaron S. 
Rating:
4.0

Customer did not leave a comment.

Ann S. 
Rating:
5.0

Customer did not leave a comment.

GARY T. 
Rating:
5.0

Customer did not leave a comment.

Bob E. 
Rating:
5.0

Customer did not leave a comment.

Keith E. 
Rating:
5.0

Customer did not leave a comment.

Eric M. 
Rating:
5.0

Customer did not leave a comment.

Judy Z. 
Rating:
5.0

Customer did not leave a comment.

Darrell V. 
Rating:
5.0

Customer did not leave a comment.

Van B. 
Rating:
5.0

Customer did not leave a comment.

bill H. 
Rating:
5.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Van B. 
Rating:
4.0

Very nice associate! Had an older truck with over 100,000 miles that showed wear and tear. No issues with driving, just cosmetic.

GEORGE S. 
Rating:
4.0

Customer did not leave a comment.

LOY P. 
Rating:
4.0

Customer did not leave a comment.

Patrick S. 
Rating:
3.0

More staffing, only one person on duty

bill H. 
Rating:
1.0

Had to wait an hour and a half past my pick-up time to get the trailer because no person there knew how to do the transaction. The person who usually did this was out on a job interview. It looked like a very nice garden supply store, not so great U-Haul.

Dwight D. 
Rating:
5.0

Customer did not leave a comment.

Bill O. 
Rating:
5.0

The nicest, cleanest unit l have ever rented. Very pleasant staff and easy application

Beth D.  |  Overall Experience 
Rating:
5.0

Staff is excellent! So friendly, polite, and helpful. Climate controlled facility is new and easily accessible. Would definitely use again should the need arise.

Steven W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emilee A. 
Rating:
5.0

Good experience

Mary B. 
Rating:
5.0

Customer did not leave a comment.

MARY Y. 
Rating:
5.0

Customer did not leave a comment.

Bill G. 
Rating:
2.0

More reliable customer service that won't hang up on you.

Benjamin S. 
Rating:
5.0

Customer did not leave a comment.

Craig L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

No further improvement needed.

Timothy W. 
Rating:
5.0

They are perfect. Nothing to improve !!!!

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Uvaldo H. 
Rating:
1.0

The dealer did not hook my trailer up, I had to do it myself. He also did not give me my dolly. I had to go back and request it. Extremely lazy. Will not go back.

BRENDA P. 
Rating:
5.0

Great experience! Easy rental process, clean storage space and friendly staff! We will use you again in the future!

Melinda S.  |  Overall Experience 
Rating:
5.0

Trailer leaked and messed up some of my items rented a closed trailer so my items didn't get wet and paid $301 for a closed trailer….

Jennifer D. 
Rating:
5.0

Customer did not leave a comment.

Isaac P. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

I called to set up my reservation after have a difficult time on the website. The ladies I spoke with were curtious and very helpful.

Tracy A. 
Rating:
4.0

Customer did not leave a comment.

Paul B. 
Rating:
4.0

Uhaul needs a rewards, loyalty program.

Steve C. 
Rating:
4.0

When I picked it up, the truck was covered in squashed bugs, made it difficult to see. i had to climb up on the hood and try to clean the window. Great truck though. it looked like the previous renter drove through a swarm of locusts at 90 mph. Perfection Automotive was the closest drop off point and I requested that one. No hours posted online that I could find and the answering machine was on but no one answered or called back for three days. So when I got there on a Saturday morning, It was locked up nice and tight. I couldn't even pull off. I had to pull in someone's driveway to regroup. Thankfully, the place on Butler was open and the lady was great and U Haul did not charge for changing the drop off. A decent message on their answering machine or a webpage with hours would have saved a lot of drama. Or maybe a call back.

mark C. 
Rating:
4.0

Be aware that when they say you have 2 days, they mean from the exact time you rent. I was given 2 days, but it had to be returned before 10:00AM. Brought it back at 4:00PM and got stuck with another day's rental.

Greg B. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
1.0

Customer did not leave a comment.

Vincent A. 
Rating:
5.0

Scott’s Rent-All practically welcomed us with opened arms! They were more than friendly and all, if not most of their storage units are brand new. The convenience of dropping off my UHAUL truck and trailer was such a major plus. Initially, UHAUL had informed me that I’d have to drive to Virginia for my drop off, but they kindly worked with me. Thanks again for all your assistance in our move Scott’s Rent-All and family, YOU GUYS/GALS ROCK!!!

JACK C.  |  Overall Experience 
Rating:
5.0

Great service! Consistently delivers positive results!

James B. 
Rating:
3.0

The truck sounded like it had an exhaust leak when first started.

Mark S. 
Rating:
5.0

Nice and clean store to drop off to

Eric M. 
Rating:
5.0

Customer did not leave a comment.

LETISHA M. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY R. 
Rating:
5.0

Customer did not leave a comment.

Craig L. 
Rating:
5.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Excellent service!

JOHNNY BLAINE M.  |  Overall Experience 
Rating:
5.0

Freezing cold the day I needed to grab the Uhual and hitch it up to my truck. The guys came out of the shop ... defrosted the hitch with a torch ... did alll the heavy lifting ... made certain I was plugged-in properly and hooked-up safely. High INTEGRITY folks. Bunch of Good Ol' Boys just look'n out for their customers. It was a throwback for sure ... and, i sooo APPRECIATED THEM!! Recommend this shop HIGHLY!!! :)

ERIK A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james M. 
Rating:
5.0

Mathew was friendly and courteous!

Jalyn C. 
Rating:
5.0

Easiest rental I've ever experienced!

Betty T. 
Rating:
4.0

We dropped off our truck after hours and checking out the truck was simple. The location did look well kept and cared for from the outside. No issues there.

Scott B. 
Rating:
3.0

Customer did not leave a comment.

Thom S. 
Rating:
5.0

Customer did not leave a comment.

stephen B. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Thanks Matt. Much appreciated

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

SELENA P. 
Rating:
5.0

Great service!

Donna N. 
Rating:
5.0

Everything went great, smooth transaction.

Donna N. 
Rating:
5.0

Nothing keep up the great work.

Scott A. 
Rating:
3.0

Customer did not leave a comment.

MARIO G. 
Rating:
5.0

Customer did not leave a comment.

Richard I. 
Rating:
5.0

Customer did not leave a comment.

Ed H. 
Rating:
5.0

Customer did not leave a comment.

Christina M. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Roger D. 
Rating:
5.0

Trailer had issues with the rims or tires, it beat my brains out from the vibrations from it hopping from rim or tire issues. 805 miles round trip with this trailer hopping even with a car on it, a 15 hour round trip took 22.5 hours because I had to drive as slow as I could on interstate with out getting a ticket for impeding traffic.

James P. 
Rating:
5.0

Customer did not leave a comment.

Lucy L. 
Rating:
5.0

Always fantastic service!!!!

James B. 
Rating:
4.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

Heather B. 
Rating:
3.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

George S. 
Rating:
5.0

Easy and friendly service at Scott's. Thanks

GERALD P. 
Rating:
5.0

Customer did not leave a comment.

Mary R. 
Rating:
3.0

Don't send the customer miles away for a drop off when there is one local. The local guy said I couldn't drop it off there and couldn't say how much more I would have to pay to drop it there local. Ended up paying for extra mileage to take it to a different location! Picked UHaul because of the local drop off. Budget MUCH cheaper!

Stephen R. 
Rating:
5.0

Customer did not leave a comment.

Bob W. 
Rating:
5.0

Customer did not leave a comment.

NANCY F. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

J Bentley R. 
Rating:
5.0

Customer did not leave a comment.

Nelson P. 
Rating:
4.0

Customer did not leave a comment.

Russell B. 
Rating:
5.0

Customer did not leave a comment.

Shelli P. 
Rating:
5.0

Customer did not leave a comment.

Tom W. 
Rating:
3.0

Customer did not leave a comment.

Juan M. 
Rating:
5.0

Nothing to add here.

Paul N. 
Rating:
5.0

Customer did not leave a comment.

Tom W. 
Rating:
5.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Customer did not leave a comment.

Virginia F. 
Rating:
5.0

Customer did not leave a comment.

BILL R. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

Great Service! Thanks!

Ronald M. 
Rating:
4.0

Customer did not leave a comment.

Joe H. 
Rating:
4.0

Customer did not leave a comment.

Andrew C. 
Rating:
3.0

When we went back the next morning it was great.. Very clean and drop off box convenient.. but at night there are no lights you can't tell where the drop off is for the key and it would be really very difficult to take pictures because of the lighting

lynnanne N. 
Rating:
4.0

Customer did not leave a comment.

Pamela H. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

BRANDON H. 
Rating:
5.0

Customer did not leave a comment.

Kimberly J. 
No reviews have been submitted for this location.

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