We told them at Shepard Mini Storage we were not sure of a uhaul place to drop off at when we arrived at Mt Carmel IL, our destination. So the guy put Springfield Illinois as destination which is way up north, not even close. We were charged $250+ for renting the double axle trailer. We felt like this was too much. After we dropped it off the guy at Memmer Hardware told us he would have to deliver it to Springfield!! I got online and checked to see what our price should've been. Only $191!!!!!!! I don't know why they messed up so much but believe we need some sort of a refund!!!
Moving Truck Rental in West Jefferson, NC at Shepherd Mini Storage
Moving to or from West Jefferson, NC 28694? Get FREE truck rental rate quotes at Shepherd Mini Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Shepherd Mini Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from West Jefferson, NC.
Cargo vans and pickup truck rentals in West Jefferson, NC
U-Haul cargo van rentals and pickup trucks in West Jefferson, NC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in West Jefferson, NC 28694. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Excellent customer service!
For convenience yes on returning person was rude and rather a bully no mask. We had been with Covid patients he then backed off. Maybe he was having a bad day
I have used this location several times and they are always so good and help out in any way
Owner is rude. Talks down to you when asked about parking truck
Best U-haul dealer in this area by far
I've rented through Shepherd Mini Storage several times before and they provide excellent service. Their attitude is to serve their customers and they do it extremely well.
Very good customer service
The 2 gentlemen who check me in did a great job. Very efficient and professional check in.
Very speedy check out process and friendly help.
The checkout person was completely indifferent. Did not help me understand the contract, inspect the truck with me or go thru the operation of the truck. Never left his office. Spit tobacco into a pop bottle on his desk- disgusting - the whole time...
Michael Shepherd managed to get me the correct truck and had it ready to go when I arrived. This was very important since I was coming up from Athens Ga with help to load and drive the truck and time was critical since we planned to return to Ga the same day. Give him an A+
Each and every time I have use U haul, the service has been better and better. The guys at West Jefferson were top notch. Well done U Haul !!!
On this end, I was again supposed to be able to drop off the truck hands-free, and yet, another maskless employee approached me wanting to interact with the truck instead of letting me put the key in the drop box. This isn't service, particularly during a viral pandemic. It was like the employees there hadn't even heard of this. On top of that, the drop off location was filthy, and full of potholes. Good grief.
Our rental was thrown in at the last minute with these guys and had to do a lot of extra driving to get our truck but they helped in every way possible with our rental and it turned out five star
Didn't have the truck you let me pay to reserve so I had to drive an extra hour and a half because you don't understand the concept of a reservation. In the future I'm just going to Penske
Staff was friendly and helpful. I appreciated the advice they offered on my rental.
I'm not sure why this is called a "reservation" when there is not a guarantee that you can pick up a truck where you reserved one, and you cannot be sure that the extras you requested will be provided. We had to drive 30 miles to pick up our truck (it was supposed to be in town) and no dolly was available at the location. Even though it is stated that you might have to get your truck somewhere else, this does not seem like a "reservation" at all.
Fast courteous service. I would definitely utilize Shepherd UHaul again. Thank you glenn
This is the second time that I've used Shepherd's mini Storage in a two month span. Very friendly and the services was great!
When I dropped off the truck, the fuel gauge was directly on 3/4 of a tank. I have a photo of the fuel gauge and the ending mileage at 149,978. I was charged $15.33 for the additional fuel. When I picked up the truck in Morristown, the gauge was not on 3/4 of a tank. It was actually just under but no big deal. The drop off location was closed when I left the truck so they added the extra charge without my presence. I would like to send you the photo for your records. Easy extra charge by them.
I was surprised that form previous uhaul rentals that this time I didn't have to sign off on existing damage to the unit. It seems that it wasn't a big deal but it unsettled me due to the fact that one fender was damaged. I didn't want to be blamed for it. Just a note that the gentleman running this location couldn't have been any nicer. Great fellow ??.
Not professional nor customer service oriented. They maybr good st selling mulch, but for rental experience and proper ways - not good st all. UhaulShould get another dealer here