Customer Reviews for Scotts Rent All
(U-Haul Neighborhood Dealer)

278 reviews

73 Green Way Dr   Sparta, NC 28675

(336) 372-5068

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(336) 372-5068

73 Green Way Dr
Sparta, NC 28675

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

I called to set up my reservation after have a difficult time on the website. The ladies I spoke with were curtious and very helpful.

Tracy A. 
Rating:
4.0

Customer did not leave a comment.

Paul B. 
Rating:
4.0

Uhaul needs a rewards, loyalty program.

Steve C. 
Rating:
4.0

When I picked it up, the truck was covered in squashed bugs, made it difficult to see. i had to climb up on the hood and try to clean the window. Great truck though. it looked like the previous renter drove through a swarm of locusts at 90 mph. Perfection Automotive was the closest drop off point and I requested that one. No hours posted online that I could find and the answering machine was on but no one answered or called back for three days. So when I got there on a Saturday morning, It was locked up nice and tight. I couldn't even pull off. I had to pull in someone's driveway to regroup. Thankfully, the place on Butler was open and the lady was great and U Haul did not charge for changing the drop off. A decent message on their answering machine or a webpage with hours would have saved a lot of drama. Or maybe a call back.

mark C. 
Rating:
4.0

Be aware that when they say you have 2 days, they mean from the exact time you rent. I was given 2 days, but it had to be returned before 10:00AM. Brought it back at 4:00PM and got stuck with another day's rental.

Greg B. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
1.0

Customer did not leave a comment.

Vincent A. 
Rating:
5.0

Scott’s Rent-All practically welcomed us with opened arms! They were more than friendly and all, if not most of their storage units are brand new. The convenience of dropping off my UHAUL truck and trailer was such a major plus. Initially, UHAUL had informed me that I’d have to drive to Virginia for my drop off, but they kindly worked with me. Thanks again for all your assistance in our move Scott’s Rent-All and family, YOU GUYS/GALS ROCK!!!

JACK C.  |  Overall Experience 
Rating:
5.0

Great service! Consistently delivers positive results!

James B. 
Rating:
3.0

The truck sounded like it had an exhaust leak when first started.

Mark S. 
Rating:
5.0

Nice and clean store to drop off to

Eric M. 
Rating:
5.0

Customer did not leave a comment.

LETISHA M. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY R. 
Rating:
5.0

Customer did not leave a comment.

Craig L. 
Rating:
5.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Excellent service!

JOHNNY BLAINE M.  |  Overall Experience 
Rating:
5.0

Freezing cold the day I needed to grab the Uhual and hitch it up to my truck. The guys came out of the shop ... defrosted the hitch with a torch ... did alll the heavy lifting ... made certain I was plugged-in properly and hooked-up safely. High INTEGRITY folks. Bunch of Good Ol' Boys just look'n out for their customers. It was a throwback for sure ... and, i sooo APPRECIATED THEM!! Recommend this shop HIGHLY!!! :)

ERIK A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james M. 
Rating:
5.0

Mathew was friendly and courteous!

Jalyn C. 
Rating:
5.0

Easiest rental I've ever experienced!

Betty T. 
Rating:
4.0

We dropped off our truck after hours and checking out the truck was simple. The location did look well kept and cared for from the outside. No issues there.

Scott B. 
Rating:
3.0

Customer did not leave a comment.

Thom S. 
Rating:
5.0

Customer did not leave a comment.

stephen B. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Thanks Matt. Much appreciated

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

SELENA P. 
Rating:
5.0

Great service!

Donna N. 
Rating:
5.0

Everything went great, smooth transaction.

Donna N. 
Rating:
5.0

Nothing keep up the great work.

Scott A. 
Rating:
3.0

Customer did not leave a comment.

MARIO G. 
Rating:
5.0

Customer did not leave a comment.

Richard I. 
Rating:
5.0

Customer did not leave a comment.

Ed H. 
Rating:
5.0

Customer did not leave a comment.

Christina M. 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Roger D. 
Rating:
5.0

Trailer had issues with the rims or tires, it beat my brains out from the vibrations from it hopping from rim or tire issues. 805 miles round trip with this trailer hopping even with a car on it, a 15 hour round trip took 22.5 hours because I had to drive as slow as I could on interstate with out getting a ticket for impeding traffic.

James P. 
Rating:
5.0

Customer did not leave a comment.

Lucy L. 
Rating:
5.0

Always fantastic service!!!!

James B. 
Rating:
4.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

Heather B. 
Rating:
3.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

George S. 
Rating:
5.0

Easy and friendly service at Scott's. Thanks

GERALD P. 
Rating:
5.0

Customer did not leave a comment.

Mary R. 
Rating:
3.0

Don't send the customer miles away for a drop off when there is one local. The local guy said I couldn't drop it off there and couldn't say how much more I would have to pay to drop it there local. Ended up paying for extra mileage to take it to a different location! Picked UHaul because of the local drop off. Budget MUCH cheaper!

Stephen R. 
Rating:
5.0

Customer did not leave a comment.

Bob W. 
Rating:
5.0

Customer did not leave a comment.

NANCY F. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Customer did not leave a comment.

J Bentley R. 
Rating:
5.0

Customer did not leave a comment.

Nelson P. 
Rating:
4.0

Customer did not leave a comment.

Russell B. 
Rating:
5.0

Customer did not leave a comment.

Shelli P. 
Rating:
5.0

Customer did not leave a comment.

Tom W. 
Rating:
3.0

Customer did not leave a comment.

Juan M. 
Rating:
5.0

Nothing to add here.

Paul N. 
Rating:
5.0

Customer did not leave a comment.

Tom W. 
Rating:
5.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Customer did not leave a comment.

Virginia F. 
Rating:
5.0

Customer did not leave a comment.

BILL R. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
4.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

Great Service! Thanks!

Ronald M. 
Rating:
4.0

Customer did not leave a comment.

Joe H. 
Rating:
4.0

Customer did not leave a comment.

Andrew C. 
Rating:
3.0

When we went back the next morning it was great.. Very clean and drop off box convenient.. but at night there are no lights you can't tell where the drop off is for the key and it would be really very difficult to take pictures because of the lighting

lynnanne N. 
Rating:
4.0

Customer did not leave a comment.

Pamela H. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

BRANDON H. 
Rating:
5.0

Customer did not leave a comment.

Kimberly J. 
Rating:
5.0

Very good to work with but the free 1 month storage unit I was told I would get could not be redeemed at the drop off location because they're storage units were separately owned.

Larry B. 
Rating:
3.0

Customer did not leave a comment.

CANDACE S. 
Rating:
5.0

Customer did not leave a comment.

Mary F. 
Rating:
4.0

Good ending to a big move. ALSO, WAS A GOOD EXPERIENCE WITH EVERYTHING INVOLVED TO BRING THE MOVE TO A CLOSE.

Mack C. 
Rating:
5.0

Customer did not leave a comment.

Dawn H. 
Rating:
5.0

Customer did not leave a comment.

Kassie Y. 
Rating:
5.0

Customer did not leave a comment.

Daniel U. 
Rating:
5.0

The Scotts' personnel were absolutely terrific. My original pickup location in Galax VA was totally unaware of my reservation and we were forced to travel to Sparta NC in order to pick up a truck..

Susan A. 
Rating:
3.0

It's the only one in Sparta. I had to drop the truck off at night, and the business cannot be seen from the road. I had to ask a police officer and he guided me in. It doesn't look like a business even when you get to it. Once we drove up a hill, it was dimly lit. I felt like I was trespassing. Nice people on the phone. I told them I left some fans i had rented from them in the truck, then they called a few days later asking for them.

Stephanie H. 
Rating:
5.0

Had a sign for 313 volt outlets but only had two do I had to buy an outlet. Truck was great but lacking cruise control.

Terrance S. 
Rating:
5.0

Customer did not leave a comment.

Rosemarie H. 
Rating:
3.0

Truck has old food trash and a pair of prescription glasses behind seat.

mark H. 
Rating:
5.0

Customer did not leave a comment.

kim K. 
Rating:
5.0

Nothing that I can think of. I've rented trucks from Scott's Rent All twice and I have gotten great service both times.

Tracy C. 
Rating:
4.0

Customer did not leave a comment.

MARK R. 
Rating:
5.0

Customer did not leave a comment.

Lake H. 
Rating:
4.0

Took over 40 minutes to complete pick-up due to Computer Issues!

Danny K. 
Rating:
5.0

Customer did not leave a comment.

Russell A. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

BENEDETO S. 
Rating:
5.0

Customer did not leave a comment.

Lake H. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Everything over all was great I think, the feller that helped me was very friendly and quick with the services

Alexander P. 
Rating:
5.0

These guys are the best, got me on the road ASAP. A+

rom C. 
Rating:
4.0

Customer did not leave a comment.

Joel R. 
Rating:
5.0

Customer did not leave a comment.

Susan M. 
Rating:
5.0

I dropped off at night, so it is difficult to answer these questions.

James J. 
Rating:
5.0

Customer did not leave a comment.

Jann Spalding B. 
Rating:
5.0

Customer did not leave a comment.

hunter N. 
Rating:
1.0

We received the Uhaul online with my mother-in-laws credit card info. My husband went to pick up the Uhaul and was told they knew nothing about it. When they did find the reservation they said it had not been paid for. What was the use of entering the credit card info when we reserved it if you were not going to bill the card. Also, he was told that he had to tell them how many miles we were going to travel before he left. How was we supposed to know how many trips it was going to take to move my mother in law from her home to an assisted living. She has dementia and got very upset with the entire ordeal. We ended up paying for more miles than what we used. Why couldn't you take the mileage when we picked it up and when we returned and billed us at that point. We were very disappointed in the entire experience. Renting a Uhaul for the day should not have been that difficult.

Roger P. 
Rating:
5.0

Customer did not leave a comment.

Jann Spalding B. 
No reviews have been submitted for this location.

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