The owners' customers service is amazing, making renting Uhaul rental quick and easy from their location.
KYLE K
Customer Reviews for Sequoia Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The stuff are very helpful and it is convenient. Hope the lift will be upgraded
Ge Z | Overall ExperienceI had a reservation for a dolly but it was not there. They suggested me to go to another store after talking to scheduling. I went there after driving 20 minutes. They refused to give one. I ended up buying one as I was already late by two hours for my moving.
Md RJennifer was incredibly helpful during this entire process! Although parking is very tricky at this facility, Jennifer was readily available to help us figure out where to go. She helped us troubleshoot a few issues like needing more space and even though I felt bad calling her back, she was incredibly kind and helpful each time. I would absolutely use this facility again.
Alissa C | Reservationthe location was closed so I picked up the equipment on the street using a lock box without seeing a real person or the facility
Keith PJosh and Jennifer providing f2f service made this experience exceptional!! Online remote key access was failure.
Marian TThe place was closed although it was only 4:16pm on a Friday. Someone from U-Haul had called me a couple of days into my rental and asked if I'd be open to changing my return location to this store. I agreed, but it turns out I should have asked about their business hours, parking availability, and multiple ways to contact this individual store and/or U-Haul Corporate.
GENEVIEVE L