Pick up was smooth even though this was a location with no physical office. Person on the phone sorted things quickly for us. The vehicle itself however was a different story. None of the lights on the back of the vehicle worked once it was loaded. We had 2.5hrs of driving with nothing but the reflective tape on the back to indicate we were on the road from behind. The stability control system also didn't work 90% of our drive from CA to OR. I was very unimpressed that this vehicle was given to us with so many issues.
Vicki R
Sequoia Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redwood City, CA 94063
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkOffice was not open. did not know I needed an app for my phone. Prefer to talk and sign papers with someone at the location.
Gary GThe owners' customers service is amazing, making renting Uhaul rental quick and easy from their location.
KYLE KI had a reservation for a dolly but it was not there. They suggested me to go to another store after talking to scheduling. I went there after driving 20 minutes. They refused to give one. I ended up buying one as I was already late by two hours for my moving.
Md Rthe location was closed so I picked up the equipment on the street using a lock box without seeing a real person or the facility
Keith P