I filled out the paperwork online ahead of time, so checkout was quick. The van was clean. My only complaint is there was very little gas in the van when I picked it up. The gas station attendant said that a UHaul representative has to fill the tank with gas, not the gas station employees where the van is kept.
Alexis T
Customer Reviews for Severna Park BP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was forced to pick up at this location because the truck I reserved at a location in Annapolis was not available. I made the reservation a month in advance and received an email the day before pickup I had to drive to a location that was very inconvenient. It seems it is the company's job to make sure that truck is available at the location where it was reserved. I don't work for U-Haul! Very inconvenient.
Ronald BI ordered the 15 foot U-Haul and held so much it saved us for a prom breakfast high school event! I couldn’t of had any better experience than this one.
Susan WDrop off was quick and easy.
Sydney PNothing, everything was perfect 👌!!! From the quick pickup up to the swift drop off. Would definitely recommend
PAUL W