Customer Reviews for Shell Charter Way

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Shell Charter Way

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jose V. on

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Wash van the front windshield was dirty had bad glare on it

Marian D. on

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No improvement needed.

Dontae G. on

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Customer did not leave a comment.

Abdulmohsen A. on

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Customer did not leave a comment.

Alejandro L. on

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The service from the people and truck was really good! Thank you.

MARY H. on

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Michelle W. on

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The staff was very helpful. Not much you can do about the neighborhood, but it was easy to get on & off the freeway. We were thankful we could drop it off on a Sunday evening instead of having to wait until the next day.

pablo z. on

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ASHLIE H. on

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Timothy P. on

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Truck was older 90k+ miles, so some of this is to be expected. Shell station staff were great and responsive, fast in and out. Truck's alignment was pretty bad, and the transmission is definitely aging. Overall good experience!

SHIANN H. on

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Super hard to find. It’s located in a gas station. Very little signage. Bigger uhaul sign would help a lot.

otto d. on

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Excellent customer service

John S. on

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Customer did not leave a comment.

Antonio R. on

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My overall experience went well and the only thing was that the restroom needs some improvements.

francisco r. on

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El dueno o mngr muy agradable. Quiero trabajar alli

Sandrew G. on

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Rick D. on

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Pamela B. on

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Roman M. on

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The pick station was great. The service I got from the Manteca headquarters, was awful they sucked. Not only did they call me three times they got the truck size wrong and kept changing the location of pick up making further from my destination. They wanted me driving an hour for pick up and communication was horrible. The only good the thing was the young lady in STOCKTON where I picked up she was helpful thru the U-Haul madness. Very angry would never use U-Haul again.

halima q. on

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Customer did not leave a comment.

samuel v. on

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Better customer service

Stephanie V. on

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Truck was unstable on the road. Had to fight the steering wheel to keep it straight on the road. UHaul had only a fourth tank of gas in it which forced user to buy gas from this Shell gas station. Pretty shady operation.

Andrew C. on

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Your site for picking up / dropping off loads FAR too slow. I kept trying to submit the pictures as asked, but it continuously failed to load. Other than that, very wonderful service at the Shell location. Thank you

sonya j. on

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Make sure there is no homeless people in the back of the uhaul

Eric T. on

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The lady helping me was very helpful, but the truck was very dirty and it took her 20 minutes to clean it up. The back was dirty with some kind of hardened wax or resin everywhere. The cab had someones burrito spread everywhere. It was a mess and delayed my departure time.

JAMES M. on

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LAURA F. on

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JAVER H. on

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Great service

Leonard p. on

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The attendant was excellent with great attitude

Steffon J. on

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Good guys here.

Luana S. on

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Customer did not leave a comment.

Shanikka J. on

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Customer did not leave a comment.