this specific location was great and helpful despite the issues with my preferred drop off location. I arrived at my assigned drop off location (Stockton charter way) on time to return the vehicle. The location was full and had sent messages to headquarters the previous day, asking for my preferred location to be changed. Headquarters did not send me any information, therefore when I arrived at Charter way, they would not accept my truck. 8th St was the next closest location, however because my account didn't show up in their system, by the time HQ switched everything over, I was charged an extra $60 (one day rental), despite it being a mix-up at uhaul. The staff at 8th st was helpful and friendly, but uhaul's return process was messy, took longer then expected and ultimately, as the customer, I paid the price. This experience of rental returns was poor overall, but not due to 8th street's services.Julia H.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Stockton, CA 95206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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I ended up being charged $140.00 to rent a truck for one day. I was physically assaulted by an employee when I went back to complain.Ricky C.
Clean, easy, great support.MARISA A.