Trailer met my needs. The trailer was dirty inside. I made arrangements with the location twice before renting it requesting someone be available to lift the trailer off my hitch. I was assured Sam would be available until 10pm. I returned the trailer sometime around 6pm and no one was there. The Shell attendant was not happy and said it wasn't his job and he was the only employee on site assisting gas customers. I asked male customer to assist without success. After about 30" the employee lifted the trailer off for me. He wasn't happy!!Sheila M.
Customer Reviews for Shell Mighty Midget Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one around when I dropped off. Did the online check out and was forced to say the trailer was dirty to move forward with the check out. I was over charged $15.Brian H.
Customer did not leave a comment.JEFF K.
Customer did not leave a comment.Santo C.
Customer did not leave a comment.Robert J.
Not at all they have bad Attitude and they're not honest l had returned the truck before 7 on the 2 day plus I got the truck low in gas Little bit above the third Mark & I had put a gas from there before I return it the same way I got the truck,hwy Robbery the people offMohamed S.
I had to oil the ratchet mechanism in order to make them work. Luckily I had some WD 40 on handJohn R.
The cashier of the gas station has to help both gas station customers and u-haul renters. The wait was too long and the employee seemed a little frazzled when it got busy. The cab of the truck was dirty and my uhaul app was malfunctioning so the camera wouldn't take any pictures to add to the app when checkoutJoel W.
Customer did not leave a comment.Davis M.
Customer did not leave a comment.David H.
Customer did not leave a comment.CEDINA M.
The gas attendant first told me to check in online and then told me to hook up the trailer on my own. On the return I experienced the same with a different gas attendant. I had to lift this heavy trailer off myself. This type of practice is unacceptable.David S.
Customer did not leave a comment.Everardo S.
Awesome staffFADI A.
Customer did not leave a comment.Gary S.
Customer did not leave a comment.NANCY L.
Customer did not leave a comment.ASHLEY B.
Customer did not leave a comment.Sandra S.
Keep doing what you all are doing👍, this is by far the cleanest U-Haul truck that I have every gotten!Steven R.
Customer did not leave a comment.Carmita C.