Worst experience ever! A staff member was completely rude and belligerent. My son booked a trailer for a local apartment move. I drove 3 hour hours from Tn only to find it was cancelled and now unavailable. Staff member was very rude about it. I ended up having to rent a truck and paying mileage and gas for a move that I had the rental for only 3 hours. Upon returning the truck another staff member told me I had to come back in tomorrow cause no one was there to take it. We returned the keys to her and to a picture to verify she received it. The truck was clean and ran well and performed great. Equipment gets an A. Staffing an F. Recommend customer service training.Daryl D.
Shell Mighty Midget Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Charlotte, NC 28205
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The lights doesn't work, the price was different, the attendant was not at all friendly!PIERRI R.
Rental agent did not secure trailer. Trailer came lose and damaged tow vehicle.Michael B.
Need to keep trucks interior cab clean. Needed a wash on the exterior.Coery J.
Delicia was great!kameela T.