Customer Reviews for Shellhouse Seafood Inc
(U-Haul Neighborhood Dealer)

263 reviews

5040 Belfield Ave   Philadelphia, PA 19144

(215) 839-0241

Location Hours

  • Mon-Fri: 9:30 am - 6 pm
  • Sat: 10 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(215) 839-0241

5040 Belfield Ave
Philadelphia, PA 19144

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 6 pm
  • Sat: 10 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Delores W. 
Rating:
5.0

Great customer service !!!

jarrod J. 
Rating:
4.0

Good people!

Anthony S. 
Rating:
2.0

Customer did not leave a comment.

DESTINEE M. 
Rating:
5.0

Customer did not leave a comment.

albert Y. 
Rating:
5.0

Customer did not leave a comment.

Basil L. 
Rating:
3.0

More trucks available

Catria P. 
Rating:
5.0

Customer did not leave a comment.

EQUIL A. 
Rating:
5.0

Customer did not leave a comment.

Londale W. 
Rating:
3.0

Customer did not leave a comment.

EVA O. 
Rating:
5.0

Customer did not leave a comment.

Zamere L. 
Rating:
3.0

Took a very long time to check in - I had preregistered online so just needed to pick u the keys. Took 20 minutes of paperwork before I could drive off.

Jacob P. 
Rating:
3.0

Customer did not leave a comment.

CHRISTENE A. 
Rating:
4.0

I dropped off the trailer on a Sunday, and no one works there. There was a very nice man there that provided me with advice to use the app to finish off my rental. It was easy!

LARRY T. 
Rating:
5.0

Customer did not leave a comment.

Margaret E. 
Rating:
5.0

I had several interactions with Elliot and another nice person working after hours.

lizbeth G. 
Rating:
5.0

Great customer service!!! I will always come to this location from now on. The guy was very professional and prompt.

Tatanisha G. 
Rating:
5.0

Customer did not leave a comment.

Kim C. 
Rating:
5.0

Customer did not leave a comment.

Vaughn P. 
Rating:
3.0

Customer did not leave a comment.

Christopher W. 
Rating:
3.0

Customer did not leave a comment.

James F. 
Rating:
5.0

They didn't have the reserved furniture pads and dolly's. I made due without them and they gave me a credit.

amy T. 
Rating:
5.0

Customer did not leave a comment.

b eazy B. 
Rating:
4.0

Hope in the future you guys could change from us paying for milage . Just pay for the days

b eazy transit c B. 
Rating:
5.0

Thanks

Deleven W. 
Rating:
5.0

Customer did not leave a comment.

Leonard G. 
Rating:
5.0

Customer did not leave a comment.

Dwayne M. 
Rating:
5.0

Customer did not leave a comment.

Margaret E. 
Rating:
5.0

Customer did not leave a comment.

Clifton S. 
Rating:
5.0

Customer did not leave a comment.

WORTHERN T. 
Rating:
5.0

Customer did not leave a comment.

Roberto F. 
Rating:
5.0

Nothing. Keep up the good work

WORTHERN T. 
Rating:
5.0

Customer did not leave a comment.

Phillip F. 
Rating:
5.0

Customer did not leave a comment.

rosa F. 
Rating:
5.0

Customer did not leave a comment.

Hassan Z. 
Rating:
3.0

Customer did not leave a comment.

Alphonso J. 
Rating:
4.0

Very nice and pleasant. Thank you!

Anita N. 
Rating:
5.0

Customer did not leave a comment.

VANWILLIAM E. 
Rating:
3.0

Customer did not leave a comment.

Louna A. 
Rating:
3.0

I don't like that I did not have the option to book for the time needed. So I ended up spending $122 for 2-3 hours. That is completely unfair!!

Carvenavolta W. 
Rating:
3.0

Customer did not leave a comment.

Blacdimir J. 
Rating:
5.0

Customer did not leave a comment.

lynda S. 
Rating:
5.0

Customer did not leave a comment.

Shelly W. 
Rating:
4.0

Customer service was awesome. Very polite.

isabelle G. 
Rating:
5.0

Make sure the vehicle is cleaned. Had to Clorox wipe up what looked like liquid spills throughout the cabin. Otherwise service was great!

jennifer J. 
Rating:
3.0

Customer did not leave a comment.

Kenneth G. 
Rating:
3.0

The day I came to pick it up I had to wait and hour because of system problems. The next day the tire on the truck blew out and I was stuck for most of the day waiting on roadside. I didn't make it to the planned destination and make use of the truck because the tire blow out and waiting 3 hours for roadside.

pamela M. 
Rating:
5.0

Customer did not leave a comment.

Greta W. 
Rating:
5.0

N/A

Rosemarie W. 
Rating:
4.0

Customer did not leave a comment.

Richard J. 
Rating:
5.0

The service was good and the staff was friendly

Brian B. 
Rating:
5.0

Customer did not leave a comment.

renee B. 
Rating:
5.0

Customer did not leave a comment.

Taheem H. 
Rating:
3.0

Customer did not leave a comment.

Sean O. 
Rating:
3.0

Customer did not leave a comment.

Chappell D. 
Rating:
3.0

I was triple charged for my rental. Treated rudely when I called to report the fraudulent additional charges. Currently, $255.39 has been taken out of my bank account, when it should only be $87.55. They keep saying they will fix the problem and all they are doing is continually charging my credit card. I am PISSED and VERY UNSATISFIED to say the least. I will never use that location again!!!

Khadijah F. 
Rating:
5.0

Customer did not leave a comment.

Pamela W. 
Rating:
5.0

The place was well maintained the service was okay I did not like the simple fact that it took him too long messing with the computer system and that was lied to about my mileage and I was charged too much

margie W. 
Rating:
5.0

The customer service and the vehicle at this location was great. I would definitely recommend it this Uhaul rental location to a friend. I would use them again.

Love F. 
Rating:
5.0

I had a great experience the people was friendly and polite, the truck was clean and had fuel I'll use them again

Cynthia D. 
Rating:
5.0

Customer did not leave a comment.

LASHONDA S. 
Rating:
1.0

They need to be shut down they charge over $30 to my credit buying off Amazon. The credit card company is investigating.

serena B. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
4.0

Pretty funny after we did the moving and returned the truck everyone got something to eat from the fish store!!:-)

Linda C. 
Rating:
5.0

Great people

Rasheem P. 
Rating:
5.0

Customer did not leave a comment.

pearl J. 
Rating:
5.0

Customer did not leave a comment.

Elanor P. 
Rating:
5.0

NOT A THING/ WILL BE BACK SOOON

Clara M. 
Rating:
5.0

I use uhaul on a regular basis. I've used other locations and have run in problems such as the size truck I ordered and confirmed was not Available when I need it. With Shellhouse thats never a problem. Professional and friendly service with no hassle. Hands down Shellhouse is the best. SMWMOVERS

Samuel W. 
Rating:
5.0

LOVE YOUR SERVICES WILL DO IT AGAIN

Clara M. 
Rating:
5.0

Customer did not leave a comment.

Melody W. 
Rating:
3.0

Customer did not leave a comment.

Jamelle F. 
Rating:
4.0

Customer did not leave a comment.

PHILLIP P. 
Rating:
5.0

Customer did not leave a comment.

Antonia P. 
Rating:
4.0

Customer did not leave a comment.

Jennifer R. 
Rating:
5.0

Customer did not leave a comment.

Marvin W. 
Rating:
5.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Everything was great no complaints THANK YOU FOR THE WONDERFUL SERVICE

Michelle T. 
Rating:
5.0

Customer did not leave a comment.

Tricia H. 
Rating:
5.0

Customer did not leave a comment.

April S. 
Rating:
5.0

Seafood store seems to be somewhat defunct, but the lady came and met us at the appointed time. Lady was quite pleasant to work with, suggested a better drop-off location, and transaction went smoothly. 10/10

Joshua W. 
Rating:
5.0

Keep the same friendly person that I had the wonderful and welcoming experience of doing business today. I am sorry that I did not get her name.

Hazel G. 
Rating:
5.0

The lady that waited on me was awesome thank you again Uhaul

Dana W. 
Rating:
5.0

Always my go to location. Professional staff, always friendly and helpful. Thanks again SMWMOVERS

Samuel W. 
Rating:
1.0

Horrible experience renting from this location. Better

Christina S. 
Rating:
3.0

Customer did not leave a comment.

Michael S. 
Rating:
3.0

Separate the office from a fish fry business and make sure you give the equipment that we requested before charging the customers.

Denelle A. 
Rating:
5.0

Always s pleasure doing business with Ms. Rose. The equipment is always cleaned and ready for use. She is always polite to her customers.

Anthony S. 
Rating:
5.0

Custer service was great

Cassandra R. 
Rating:
5.0

No complaints

George G. 
Rating:
5.0

Always an excellent experience with a great staff. Thanks for keeping us moving Shell House. Smwmovers

Samuel W. 
Rating:
1.0

the person who was supposed to receive the truck back left 45 minutes early! I rushed to get all there back in time with gas to ensure proper receipt of the truck in its shape an no one was there to finish the process! I had no idea why - no one in their place- nothing and so i had to wonder did the 2 dolley rentals get back to the vendor? am i going to be charged more for or less because i used it less time and less mileage than anticapated?

Kristina P. 
Rating:
5.0

Always excellent customer service. Owners are friendly and very helpful. A+ Smwmovers

Samuel W. 
Rating:
5.0

Customer did not leave a comment.

samuel W. 
Rating:
5.0

Customer did not leave a comment.

Lea T. 
Rating:
4.0

I believe the truck that I had was on very poor condition. The front break was very dangerous as were driving as it was raining heavily. Each time we pressed the break, the truck ran to the left side. Furthermore, the roof was leaking from 6 to 7 places. our stuff was wet.it was a bad experience with particular truck.

ROLAND B. 
Rating:
5.0

N/A

Anna K. 
Rating:
1.0

Complete rip off

Sarah L. 
Rating:
5.0

It's always a good experience renting moving vehicles from the Shellhouse - Belfield Ave location.

Anthony S. 
Rating:
5.0

This location has far exceeded thank all of the others I've used. The staff is friendly and extremely helpful. 5 stars from Smw Movers.

Samuel W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top