Customer Reviews for Shepherd Self Storage
(U-Haul Neighborhood Dealer)

16 reviews

3000 N Villa Ave   Oklahoma City, OK 73107
(Located On The North Side of Shepherd Mall)

(405) 945-0197

Location Hours

  • Mon: 12 pm - 6 pm
  • Tue: 9 am - 6 pm
  • Wed: 12 pm - 6 pm
  • Thur-Fri: 9 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(405) 945-0197

3000 N Villa Ave
Oklahoma City, OK 73107
(Located On The North Side of Shepherd Mall)

Services at this Location:

Location Hours

  • Mon: 12 pm - 6 pm
  • Tue: 9 am - 6 pm
  • Wed: 12 pm - 6 pm
  • Thur-Fri: 9 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I have used Shepherd Storage twice and would highly recommend them to anyone. Great location, secure, well maintained facilities, and friendly staff. Thank you!

ROSE H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CLARK I.  |  Overall Experience 
Rating:
5.0

10/10 experience all around. From setting up, to moving in, the entire duration, to the moving out process. The staff is very friendly and easy to work with.

Allison J.  |  Overall Experience 
Rating:
5.0

NEGLIGENT BUSINESS! DO NOT TRUST THIS BUSINESS WITH YOUR THINGS!! We moved into a small unit in March 2020 and trusted this business to take care of our belongs until we returned. However - everything was STOLEN out of our unit. They have not demonstrated ANY sympathy, explanation, or cooperativeness to investigate the THEFT. Direct quotes from the owner and manager..... "We do not check the units every day","We have no idea when this even happened", "We don't check the units on a regular schedule", "There are no cameras on your unit", "You should have gotten insurance", "We only have an owner in on Mondays and Wed from 9-11", "I can't help you, Ma'am", "You didn't have a lock on the unit (when we paid for THEM to replace the lock in November)" I urge you to NOT use this unhelpful, negligent, and unsecure facility. We paid an excess of $780 to this business to secure our belongings only to have them STOLEN. The police have been called and an investigation is underway. Good luck with that.

Jennifer R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hailey D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taye V.  |  Overall Experience 
Rating:
2.0

Truck was dirty inside and out

CHERI T. 
Rating:
5.0

Love this place and staff friendly and always available. It's a secure and clean place.

MARISOL B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hunter L.  |  Overall Experience 
Rating:
5.0

I had rented a storage unit for many years, employees were great. A family member once forgot to secure the lock, and as an employee made her routine walks checking on units, they made an observation that my lock was not secured. Unit was locked and I was sent an email advising me of this. I highly recommend "Shepard Self Storage.

JOVITA P.  |  Overall Experience 
No reviews have been submitted for this location.

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