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Chris Colwell
Customer Reviews for Sheriff's Utility Buildings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have used this location on several different occasians and have always had perfect service
Cameron GoolsbyThe price was three times the amount it should have been to use the auto transport trailer from Georgia to Alabama. (I only drove 200 miles with it)I signed no paperwork and the deducted the amount from my account before calling me.
Robert CollinsWhen I dropped the trailer off at the destination location nobody was there. I got a call from Uhaul two weeks later asking if I had dropped off the trailer. Obviously Uhaul has a problem tracking trailers and knowing where its inventory is. This is extremely inconvenient for customers. I am kind of surprised you are still in business with such a major systemic deficiency.
Scott PhillipsThe “n/a” are because we dropped off after hours.
Katie FraserShame was very kind and helpful .
James MooreEasy access and easy to find.
Frank VenturaVery nice folks who went out of their way to meet our needs.
Howard MontgomeryVery courteous and respectful.
DOUGLAS ROCKWELLFriendly and helpful
jennifer mcknightI got charged twice two weeks after I returned uhual.
Gerald LongAttendand arrived 15 minures late to open the location (which was supoosed to open at 9AM - as was my pick up appoinyment) which was a nuisance. Additionally the attendand seemed to have difficulties with the software and couldnt get anything to work properly. I ended uo spendibg 90 minutes picking up my equipment which should've raken no longer than 20 minutes. Meanwhile my movers had arrived at my home at 10 AM and had to wait for me to let them into the house. Needles to say i had to pay the 2 man crew for an additional hour. I was not impressed. On top of that the interior of the truck was just filthy.
STEVEN TODD CHAPMANThey were very nice and helpful to us.
Deanna DeitzExcellent location. Owner is simply the best.
Bruce MarshallNothing,The owner was helpful and courteous.Everything was just fine. Thank you
Patricia BurchI had a wonderful experience and can think of nothing that could improve the experience
william jarrardShane went above and beyond to help me, I’m very grateful.
Tanya RogersThese guys at this location are fantastic. I can’t think of anything to be improved at this location.
mary manningNo one there. Was closed cause it was on a Sunday when we dropped off the trailer.
lona peramenThe U-Haul trailers do not have a tongue jack and with the weight of these trailers, this is a problem, especially if the trailer is loaded and needs to be temporarily un-hitched. The trailers are well balanced and pull very well but the tongue is still very heavy.
Stephen AlligoodThe place to turn it in 5417 Tazewell Pike Road in Knoxville, was very rude and I was trying to explain something and he interrupted me, he must have had a bad day. He said to take my truck somewhere else. He was a foreign guy about 60. If you have a bad day, you don't take it out on someone else. The gentleman at Toccoa Ga. was a very professional guy that treated me like a customer.
joey humphreyMr. Sheriff was very nice and helpful. This was not my first choice since it was across town from both my start and ending locations. I feel it would be better service to have trucks transported to the location chosen as preferred by customer, rather than adding additional miles that we are billed for. That is on U-Haul, not the providers themselves.
Barbara Whitlock