Customer Reviews for Signal Butte Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Signal Butte Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Michael H. on

Rating:

These people don’t know the basics of customer service. Only one guy works there so expect to do all of the work yourself. Also bring your rain boots/mud shoes because they’ll park your Uhaul in the mud.

Steven B. on

Rating:

Customer did not leave a comment.

Richard B. on

Rating:

We receive the best service every time.

John H. on

Rating:

I was charged for gas when I was very careful to make sure I put the fuel just where it was when I picked it up I took the mileage I drove and divided by the 16.6 mpg the vehicle showed and put in the 2.2 gallons

Trevor M. on

Rating:

I had an online reservation. I showed up at 5:50 AM for a 6:00 AM pick up. Once I completed the online verification, the keys were not in the lockbox. I was on the phone with customer service and had to wait over an hour for the onsite employee to get me a key. No apologies, credits, or empathy was expressed. I dropped the truck off early, and the employee didn't even greet me and just shouted across the lot to drop the key in the box. This will be my last experience with Uhaul, and I will recommend all my friends to go elsewhere for moving trucks.

Samantha L. on

Rating:

Customer did not leave a comment.

Adam B. on

Rating:

Customer did not leave a comment.

Jim B. on

Rating:

Customer did not leave a comment.

Daniel W. on

Rating:

The back of truck assigned to the rental leaked from the rain. We ended with a few wet items as a result. We tried to use a towel to soak up the water which did not work. Just an FYI.

John J. on

Rating:

Customer did not leave a comment.

Rick B. on

Rating:

We're taken care of, each visit, very well.

Guy N. on

Rating:

Customer did not leave a comment.

JoAnn B. on

Rating:

Customer did not leave a comment.

JOy B. on

Rating:

Customer did not leave a comment.

Don L. on

Rating:

Customer did not leave a comment.

Marci M. on

Rating:

Customer did not leave a comment.

steve C. on

Rating:

Your online experience needs work

Jared L. on

Rating:

The UHaul app is terrible. I made a reservation had to link it. I created account at least 3 times. Check in took forever but once vehicle was linked went quicker. Calling the service was good. When I needed to extend rental I tried using the app. What a joke, once logged in I looked up my orders not linked again. I performed search found the order I tried to extend it. Not intuitive my wife ended up using the chat option from uhaul.com. Turning the vehicle went to the app and it did not link my order again. I went to uhaul.com and was able to check out. The app is terrible!!! At least for what I was trying to do.

Nellie L. on

Rating:

Great service.

Christine P. on

Rating:

Customer did not leave a comment.

Gary A. on

Rating:

Always great service at this location

Michael C. on

Rating:

Customer did not leave a comment.

Barbara R. on

Rating:

Customer did not leave a comment.

Eric K. on

Rating:

I have rented countless Uhaul’s for personal use or business needs over the years. The experience I had with this location was hands down the best by far.The simplicity of the rental process, professionalism of the staff, and easy going nature when my rental had to be extended more than once. This location has earned a customer for life. I highly recommend choosing Signal butte self storage for all your rental and storage needs.

Patsy C. on

Rating:

Unsure

Roderick H. on

Rating:

Customer did not leave a comment.

Rosalyn C. on

Rating:

Was treated with the utmost’s respect. They are honest and worked with e to get what I needed. Thank you.

Frank M. on

Rating:

Customer did not leave a comment.

Cynthia S. on

Rating:

Customer did not leave a comment.

Brenda L. on

Rating:

Customer did not leave a comment.

Linda R. on

Rating:

Customer did not leave a comment.

Paul V. on

Rating:

Customer did not leave a comment.

Mark L. on

Rating:

Customer did not leave a comment.

Brian V. on

Rating:

Customer did not leave a comment.

Novilla D. on

Rating:

Customer did not leave a comment.

Verich V. on

Rating:

Customer did not leave a comment.

Russel A. on

Rating:

Customer did not leave a comment.

Victor V. on

Rating:

Customer did not leave a comment.

David M. on

Rating:

Customer did not leave a comment.

Sallie F. on

Rating:

Customer did not leave a comment.

Bill P. on

Rating:

Customer did not leave a comment.

Stephanie K. on

Rating:

Customer did not leave a comment.