Customer did not leave a comment.mary S.
Customer Reviews for Simerlys
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Better trainingANDREY C.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.James S.
Very friendly and helpful drop-off location!Farrell B C.
Customer did not leave a comment.DAVID M.
Customer did not leave a comment.Jeffrey K.
Customer did not leave a comment.Gary B.
Very friendly and very good service.Stephen W.
Customer did not leave a comment.Joe C.
The girl who check us in was friendly and very helpfulGary B.
Customer did not leave a comment.Martin G.
None of the employees at Simerly's was wearing a face mask.Richard S.
The employees were not trained on any of the system. It took almost 45 minutes to get my reservation even with me checking in online. I do t believe it is actually the locations fault in this. I believe it's U-Haul's responsibility to make sure they get trained which has not happened.Eulalio S.
Customer did not leave a comment.Kent T.
Location was just over an hour away from my hometown location which couldn't get a 26' truck. . I was scheduled to pick up a 26' truck In Shoshone but the owner left before my pick up time after making a 45 min drive. Then the manager nicely drove my son to Wendell, 20 mins more, to get another 26' truck. It was a bit of a run around.Christina T.