Customer Reviews for Sisler Construction Inc
(U-Haul Neighborhood Dealer)

18 reviews

1011 S Clay St   Mount Carroll, IL 61053

(815) 244-0336

Hours

  • Mon–Fri
    12 pm–3 pm
  • Sat–Sun
    Closed

Services at this Location:

Contact Us

(815) 244-0336

1011 S Clay St
Mount Carroll, IL 61053

Services at this Location:

Hours

  • Mon–Fri
    12 pm–3 pm
  • Sat–Sun
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Darlene S. 
Rating:
5.0

Customer did not leave a comment.

Jordan K. 
Rating:
3.0

I got charged 40 some dollars for gas when I put in gas and I have a picture of the gas gauge when I returned it I am not a happy camper.

Sherry H. 
Rating:
1.0

Had to wait 90 minutes to check out. Never again will I rent a uhaul! This was an alternate location from promised pickup.....120 miles away! Unreal. Traffic phone line hanged up on us 4 times. Horrible experience! Hope to get a full refund.

Monte C. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN S. 
Rating:
3.0

Posted business hour .posted phone number. When out someone to answer questions like a answering service. I called Florida office to get information how to drop off truck. Great young Lady works there.

DAVID T. 
Rating:
1.0

We did not request 24/7 pick up so nobody was at the pick up sight. Lights not working. Process took 2 hours-waiting for guy to arrive and getting trailer lights to work.

Brad S. 
Rating:
5.0

Just not very good for my wife and I was unable to do the online drop off.

Reaine W. 
Rating:
5.0

Customer did not leave a comment.

Richard U. 
Rating:
5.0

Customer did not leave a comment.

meghin L. 
Rating:
4.0

I believe there was a miss communication about miles I asked for 30 extra and got 300

LUKE G. 
Rating:
3.0

Customer did not leave a comment.

Raymond T. 
Rating:
4.0

They accommodated me very well with patients and professionalism! Thank you

RUSS H. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA S. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
1.0

Extremely dissatisfied with the experience we had at this location. After being told that our "Guaranteed 15' Uhaul' was not available at our scheduled time and location, we had to drive an hour and a half to this location in Mount Carroll, IL. Before leaving to take the trip there, I spoke with Josh, who ensured us that he will have a Uhaul truck and trailer ready for us at 2 pm for us to pick up. He understood that we were driving from out of town and requested to have us call him when close because he is a contractor and may be at a different site. We called him 20 minutes prior to arrival...no answer. We arrived on site and no one was here and we still did not hear from him. After an hour of waiting and attempting to contact various people from Uhaul, I was able to get ahold of Kyle, the regional Manager. He was very apologetic and understood our frustration. He offered various options for us however none that could result in us having a Uhaul on the day that was promised to us by Uhaul. Although he was located an hour away, he dropped what he was doing and began to drive to the location in mount caroll to assist us. About 10-15 minutes into the drive he called back and told us he spoke with josh and that josh and his wife were now on their way to the Uhaul site and would be able to meet us in 10 to 15 minutes. Josh did not arrive to the site for another 45 minutes. All in all this was just one part of our day and experience with Uhaul.

Alyssa V. 
Rating:
3.0

Customer did not leave a comment.

daniel P. 
Rating:
4.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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