I was a bit frustrated because I was moved to a different location and time then what I first reserved, but I understand because I caused a bit of frustration I’m sure for the new location I was moved to. Picking up truck went very smooth. No issues. I unfortunately locked the key in the Uhaul upon return and had to go through many hoops since location was closed until Monday. Had some frustrating moments but in the end I need to thank Karen Murphy at Traffics for all her help and Jon + Team at Sitka for their help to resolve with very minimal cost. I appreciate everyone’s effort.
Jodee E
Customer Reviews for Sitka Flooring And Construction
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one is at this location on the weekend and the app was not working so pick up was a bit of a nightmare. I did not get in my truck and in my way until almost an hour after I was supposed to. I had scheduled professional movers helping so it was really inconvenient to not be able to talk to someone about problems picking up. The 24/7 call line was going to be an hour before I would be able to speak to someone and I could not check in online because the app was not working properly. Bit of a hassle and very stressful.
Heidi SWhy was I charged a $25 cleaning fee? The vehicle was spotless.
James SGreat service. Thanks y'all.
JONATHAN EGreat Service!
Michael BPrefer longer open hours for weekend
Jun ZVery friendly and helpful. No issues
Brad VIts hard to find and the automated renting is very confusing.
Christina SThe guys were really helpful!
Mark CThe guy that checked is out was great.
JONATHAN GMeet me after hours to help me. Got the truck and was on the the road in no time
HAROLD GMike was helpful
JONATHAN G