Customer Reviews for Smiths Welding & Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Smiths Welding & Rentals

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Patricia B. on

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JP T. on

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A small, but friendly and professional business.

dave M. on

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Trestan B. on

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james B. on

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HUBERT B. on

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Had to call to drop off! After reading message from uhaul it told me I had 30 hours till return. I had rented unit for 2 days and charged for safe drive 2 days. Two days is 48 hours later not 30 hours. Had to go back a forth with customer service over rental. Also was contacted a day after drop off to ask if I had returned unit. This agent stated she would handle it. Return site doesn't open till 11-1-2019 to find out total billing I hope its correct? Will contact if not!!! Good unit great service except return process! Will submit more info upon final bill of charges!!!

SENITA J. on

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Charles R. on

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Jeremy M. on

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NEIL E. on

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Customer service is a plus here. We have used Smith's on several occasions and the owner has always been polite and gone out of his way to help.

Jane T. on

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Jerry B. on

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John W. on

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Ricky N. on

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Very nice experience with great knowledge.

Jimmy S. on

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HUBERT B. on

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It was great

mark W. on

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MITCHELL M. on

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Just keep the people that are good to their customers

harry J. on

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Well I just added to the first comment they was very excellent far as I was concerned and I bought some extra stuff while I was there I wood rate U-Haul has very good some of the dealership questionable but that gave you my responsibility on the first comment thanks again have a blessed day

Thomas M. on

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Mike B. on

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Not a thing

Charlene P. on

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clifford K. on

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CHARLES S. on

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tim B. on

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Zarya C. on

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Better understanding about payments

Erika P. on

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Jeff S. on

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The area above the drivers left shoulder had a water leak that dropped water onto the driver. There was a similar leak over the empty passenger seat. It was coming out of the upper seat belt anchor point. No reflection on Smith’s Welding, just pointing out that the truck cab needs maintenance.

barton R. on

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Nothing at this time.

Brandon C. on

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Faster internet connection in the rental office. It was super slow and took an unnecessary 10-15 extra minutes.

tim B. on

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Adam N. on

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Scott H. on

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Dale S. on

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Did no talk to anyone but easy drop off , Thanks

Chris T. on

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Eric L. on

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The people at this location are very friendly and easy to deal with, they are very helpful. I will definitely rent from them again. I have used them many times in the past and have never had a problem.

Delano I. on

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Very nice experience for a first time renter of uHaul!

Victor V. on

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I had no issues at all. Friendly staff, easy rental process and easy return.

Deborah M. on

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Keith O. on

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Barry is awesome! Very good to deal with. When I arrived at location he was away on an emergency repair. I called him and let him know I was there to pick the truck up. He returned right away. Customer service at Smiths is great!!

JAMES S. on

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Christopher M. on

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david R. on

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Great experience and excellent customer service.

RICK S. on

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liked the location for drop off. Nice guy to deal with.

tim B. on

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Keith O. on

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Awesome customer service! They are quick and very efficient. Always friendly and courteous

Crystal C. on

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I was double charged and having to get it fixed. This is the first time it has happened.

Corey C. on

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Barry was great to work with!

Tishena C. on

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Billy L. on

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reynolds L. on

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Bob L. on

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Tom M. on

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UHAUL CORP POLICY TO CHARGE 11% TAX IS RIDICULOUS!!

grady A. on

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JERRY R. on

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Gregory H. on

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Awesome! He was very friendly! Great Customer Service!!

Wayne O. on

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This is our second truck rental from Smith Welding and Rental... They do a great job taking care of us and we sincerely appreciate all they do! Wayne Overman

Lance O. on

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Friendly staff and great service. My second rental even better than the first.

Michael S. on

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Alex H. on

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roger G. on

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Dropped Keys in Drop Box. Personnel "Very" Friendly & Helpful on the Phone

STEPHEN ALLAN W. on

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Jonathan P. on

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Very clean truck. Nice employee.

WILLIAM K. on

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Khloe C. on

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Owner was so amazing and accommodating! Had us laughing the whole time. 10:10 would rent from him again.

Kenneth K. on

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This was a very easy place to pick up from. I had completed the early checkin and picking up took less than 5 minutes.

Rasheedah F. on

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Carmichael M. on

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Good experience. I had never rent a uhaul before and all was pretty easy to do. Great price.

William S. on

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Aulden W. on

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Don G. on

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The store list the closing hours was 5pm. By 3:55 the store was already closed early, so in results I was left to pull the uhaul off myself!

Thomas H. on

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andrews E. on

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Helped with any issues I had

Caroline S. on

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They were very nice and accommodating.

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Yomara G. on

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David C. on

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The location was closed. I just dropped off the truck. The business looked well organized, inviting, and prepared with a variety of U Haul rentals.

Dawn O. on

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Dumeh R. on

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great service

Donna B. on

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vic L. on

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Ron P. on

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Angela D. on

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great service enough the truck i rent broke down not even a mile from the rental place . I had to use one of the vans i had to made four tips to move but i wish they and another 15 truck on hand instead of two vans beside that i was pleased with their service the owner offer to call another to find another truck i think he should’ve not just saying hey with have vans if customers order and truck find that customer what they ordered not find the easy easy out yesterday i was crunched for time bc i losted 35 mins of time with the truck broke down i had to go back to rental place fill out more papers to get into van too much but i moved yesterday with the van i think they use have two of every they or another rental on stand by just go the extra mile thank you so so happy customer

Thomas H. on

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David T. on

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rebecca D. on

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Michael B. on

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Jeffery S. on

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CHAD B. on

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Clara T. on

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Check tires for ware and tear. First truck had a bald tire.Next one was perfect.Thanks!

George U. on

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Michael B. on

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Nothing - the guys were excellent.

Jesse W C. on

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Evan B. on

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There are a few things I was not happy with but this is NOT the fault of any pickup location. 1. Reservation - When i made the reservation I did so online and then proceeded with the mobile checkout option for pick up. It would not upload pictures and the process came to a halt. also I was quoted a price online with a return date of 12/16/17, when the actual due date was 12/14/17. (Two days I was not expecting to be charged for.) and I do have screen shots of this. 2. Millage charges - I am sure there is fine print to cover this but when going through the app I never saw where the actual millage charge was or what my limitation would be.

Dustin E. on

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LARRY M. on

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STEPHANIE C. on

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Nothing I love this location always friendly Cory and the other employees always trying to help and work with you. I thank them for there kindness

Jeffrey L. on

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Barry was great. Even retrieved my sunglasses I left by accident in the truck and held them for me the next day.

Daniel T. on

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Excellent Service!!!

david C. on

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