The only thing I would improve, is to have the gas tank on full when the unit is picked up. Then, the customer simply fills the gas tank upon returning the unit. When I picked up this rental, the tank was just under 1/2 full. It was frustrating trying to fill the tank to exactly that spot without going over. Having the tank full upon pickup eliminates this, and saves the customer from having to spend extra money by adding more gas than was necessary.
Joann R
Customer Reviews for Smokoholic Smoke Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Unfortunately i will not be using this location again for a u haul. The people behind the dest had good attitudes and were friendly however, I had booked the u haul for 4 hours but was told we could only have it for 2 hours. So we were then rushed to get stuff moved and just made it an aweful time renting.
Lisa JThe owner was very nice. He was patient and did a great job
Leonard AWas a horrible pick up and drop off experience won't ever do it again especially mobile pick up and drop off
Andrew HThe service was swift and extremely positive, the Truck was in great condition, and the gentleman I spoke to to get the keys was really kind and hospitable.
Heather AThe individual working at this location didn't know what he was doing and didn't want to give a receipt for the cash depisit, I had to call and have someone explain it to him. I also had put in my reservation a drop off time of 10pm only to find out when I dropped the UHaul off that they had no after hours drop off and had to return to the location the next day, a real inconvenience for me. Lastly the the location is a store that sells Marijuana products and paraphernalia and I won't be returning there at all.
David W