Customer Reviews for Snapbox Cindy Lane

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Snapbox Cindy Lane

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Mary P.
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The truck and rental were fine. The storage units disappointed me. I had no idea they were outside units when the reservation was made for me. Many of my items sustained significant damage.

frank P.
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Very professional. If ever i need another rental this is the place to go. Thanks.

Erica T.
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close

siobhan L.
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All the staff were so helpful, answered all my questions and went out of their way to accommodate me; honestly, the best- hands-down. The trucks are immaculate and drove beautifully. I am recommending them to anyone who is looking to rent a truck or van.

Sherri A.
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Very friendly staff, would use in the future

Robert P.
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Friendly professional service.

Kristina K.
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I had 3 other U-Haul locations closer to my move, but after reading the reviews of Snapbox it was a no brainier and they did not disappoint. The staff was wonderful! They made a very stressful situation, seamless! Extremely professional and accommodating.

Avery C.
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Coffee :) lol

Maria P.
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The staff are amazing, kind and helpful love it. I would use it again , I recommend 1000%

Erick S.
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Customer did not leave a comment.

John M.
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Stephanie P.
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DionJonai E.
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The agent was available to assist and did so when I ran into trouble, that was greatly appreciated.

Frank Q.
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Donald C.
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Robert P.
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nancy P.
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I have rented or returned vehicles to this location several times over the past few months. The staff has superior service skills, informative, friendly, helpful....and their equipment is always super clean...in the future, if need be, I will always go to this location for U-Haul rentals.

Jorge L.
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great experience

Melvin D.
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Customer did not leave a comment.

Rafael M.
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eddie V.
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Chris S.
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ed Z.
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Everything was great

Timothy G.
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saNDRA M.
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charles D.
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Donald is a true professional, he is patient with the clients and go above and beyond to satisfy his clients.

Kimberly E.
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Customer did not leave a comment.

Robert P.
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Our truck that we rented wasn’t there.. partly our mistake.. Donald took care of the issue and was able to figure out a solution! Greatly appreciative!

Dominick M.
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Everybody there were so helpfull

Latoya M.
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Everything was good. Nice customer service.

Laurence M.
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Service was amazing- way beyond my expectations! Thank you!

JAMES W.
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The manager was a gentleman and the service was great

hector P.
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drive the UHAUL to my residence and start charging for the miles from there

Natan P.
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Customer did not leave a comment.

Michael K.
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Christoph C.
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Wonderful service will use again !

George R.
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Great staff!

Steven Z.
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Excellent service from the woman at the front counter

Dante S.
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Customer did not leave a comment.

Brian L.
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Tony R.
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Great customer service at pick up location.. very polite and informative!!!!!

Brian L.
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Great team of professionals at this site.Always helpful,they work hard to get me in and out quickly,without feeling rushed.These are my go to guys,when I need a truck!

Christene H.
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Service was amazing definitely will use snap box again

Jason W.
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Customer did not leave a comment.

Philip H.
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Very easy online return process when site was closed.

Maureen M.
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Customer did not leave a comment.

DAVID P.
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Robert S.
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They gave me a brand new 2019 truck with only 10000 miles on it. Even though it was a grueling ride down to Florida the truck made it a little easier on me thank you very much

Jamal A.
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Thanks

JOHN A.
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Customer did not leave a comment.

Christoph S.
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Great staff, a very good experience overall.

Russell M.
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Had to renew 3 times because our move took longer than expected. Staff at location was very understanding, helpful, and courteous! Would use and reccomend them again!

Hope G.
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Customer did not leave a comment.

TIMOTHY C.
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Nothing. Great job

Jean D.
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He was so fast and respectful.

Linda R.
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Customer did not leave a comment.

Larry N.
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Told to bring back at 6am when we had to 7 also nobody in office

Vidya S.
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The pick up location changed a day before and then I came to know that dolly is not available at all on the day of moving. This was pathetic to be precise. I won't take uhaul again.

Jose E.
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Customer did not leave a comment.

Philip R.
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When someone from the location called me to discuss the truck she was very rude

Evelyn L.
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Jon L.
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Brian L.
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Brian L.
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Edward K.
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Jonathan Z.
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Very fast service, and everything explained clearly. Friendly service and very efficient!

PATRICK F.
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Customer did not leave a comment.

Josh L.
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Jason C.
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Emphasize early return policies and options for customers at point of sale.

michael B.
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isaac M.
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JIM M.
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Donald M.
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The staff was extremely helpful, the truck was clean and easy to drive, I would definitely use U-Haul again

Kenneth B.
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Customer did not leave a comment.

Publio P.
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Staff was very helpful and friendly.

Mary P.
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Lizzie was extremely helpful and efficient

brian L.
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Customer did not leave a comment.

Peter B.
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RAYMOND K.
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Michael F.
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I reserved a furniture dolly and furniture pads. This location did not have either of these items which I needed. When I reserve you should have redirected me to a location that had what I reserved. I would not recommend this location to anyone.

Maryann S.
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Very good personal service! Great truck!

Tony S.
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Customer did not leave a comment.

matt V.
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Frederick G.
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Donald and Liz were very pleasant and helpful. Overall it was a great experience. Would do it again in a heartbeat

Paul M.
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I had to go this this location because the Fairlawn location is not managed well. They did not have the truck which I ordered and did not open at established hours. Another customer was also dissatisfied looking for an employee to open the store.

WILLIAM W.
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Thank you

Martin P.
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Donald was great, 24/7 option is very convenient

jocelyn F.
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Donald was great! He was very friendly and helpful as moving can be quite the stressors for us customers who come in and are in need of renting the right vehicle to accommodate their items. Thanks again Don! :-)

brian L.
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Customer did not leave a comment.

Amanda M.
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Customer did not leave a comment.

brian L.
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Customer did not leave a comment.

brian L.
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Per K.
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Customer did not leave a comment.

brian L.
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Customer did not leave a comment.

Sam M.
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Just an opinion, the gasing of the vehicle is a little extra in the light that your customers are usually swamped with the confusion and chaos of moving, gasing up the truck just seems like something staff could do in their spare time.

JOHN N.
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All around great experience

Joseph C.
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Thank you

James K.
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Good people and very reliable and friendly service.

brian L.
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Customer did not leave a comment.

JOSEPH A C.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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