Nothing the staff was nice and courteous and they had me in and out in a very timely manner. I would recommend this company to anyone Thank you.
Moving Truck Rental in Neptune, NJ at Compass Self Storage LLC
Moving to or from Neptune, NJ 07753? Get FREE truck rental rate quotes at Compass Self Storage LLC.
Get FREE moving truck, pickup truck and cargo van rental quotes at Compass Self Storage LLC
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Neptune, NJ.
Cargo vans and pickup truck rentals in Neptune, NJ
U-Haul cargo van rentals and pickup trucks in Neptune, NJ are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Neptune, NJ 07753. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I booked a dolly and blanket along with the truck. Just to find out they don't have it a that location after I get there.. they don't provide it due to covid!!! Seriously..if that was the case..why would other locations have it...ad do they sanitize the trucks..before I rent it...don't think so It just made my moving..harder
I am very disappointed with this rental , it was not what I expected, first I arrive to this location at 9 am, the office was open into 9:15 employee at this places was a women very nasty attitude, i ask simple cuestiÃ³n I am here to pick up my rental, well you have to do over the phone or call the number is out side everything what I said is posted at the door, she basic throw me out at the office under a rainy day , I call the main number 3 time I never get answer Thus was very dusty, wipers don't work properly , doors security lock don't work , I have to buy one to lock the door, leaking water all over my stuff , this Thea worst experience I ever have I do not recommending this side
My 9' van was fine except for an two indicators which signaled â€œ needs oil change soon â€œ and â€œ add air in left rr tire â€œ . The tires looked fine but I worried about this the whole 4 hours I had it . I was on the highway. When I returned the van and reported it the associate told me â€œ oh yeah we knew about that .â€Would have been nice to know .
When I initially picked up a truck, it had warning alerts that 1 tire had low pressure, and it also needed oil. I was told by the agent in the office that it had been checked 3 times and it was a faulty wire. That caused me some concern as I was driving approximately 600 miles with the vehicle. Evidently during the week while I had the truck, there was some type of emergency that shut down the rental location. I was never contacted and told about this or advised to drop off at a different location. I showed up at my scheduled time to return it on Sun Oct 18th, and spent over 2 hours trying to get the truck returned. I had to make over 5 calls to your service area, each with at least a 10 minute wait time before I was able to speak to someone, and I was mis-directed twice to the wrong service group. Your "share" app did not work either to allow me to return the vehicle through my phone. I continually received error messages that it could not locate this particular location. All in all, a terrible customer service experience and I will likely not use u-haul or this facility again in the future. Please contact me if you would like to discuss further. Carol Steets 732-447-8453
The check in processing took way to long. It should not take 45 minutes for approval. There is no reason to have to verification from 2 outside sources. It going to make me think of other options when renting a truck or van going forward.
We ordered moving blankets and none were provided. I should have been made aware of that ahead of time. The sign-in process is very complex. Took 25 minutes!! Otherwise, all went well. The staff we dealt with were very helpful.
Kristen is the best
Truck box could have been better swept. Had some technical difficulty with app trying to provide certain info.
They gave me a van that was filthy inside and outside(during pandemic). Tire pressure light light was on. I go inside to tell them and the female worker tells me not to worry about it. I had to spend extra time in the parking lot sanitizing van and taking pictures due to the vehicle being unsanitary upon receiving the van. Customer service was terrible. I will not visit that location again nor will I recommend it to others.
My rental van needed and oil change and had at least one tire under pressure.
Everything was ok but I don't like how the app to pick up your rental is set up
Experience was horrible. The truck was clean, and that is where the good part ends. The oil light was on. The truck was terrifying to drive so I called UHaul for assistance. I sat on hold for almost 2 hours. Instead of connecting me to roadside assistance, support connected me back to the end of the line to speak to support. The roadside assistance employee expected me to check the oil in the vehicle. This is completely in acceptable. I paid to pick up a truck in good condition, use it and return it. It was barely drivable, and made horrible noises going over 55 mph. The overall experience was awful.
The store girl was horrible. She's lacking manners to deal with customers. She doesn't know how to talk to maintain customers .
My experience was wonderful! Kristen at Compass was very helpful and answered all of my questions and I had quite a few! I will definitely use Uhaul from the Compass location again in the very near future as I have 2 storage clean units to clean out.
Woman working there made everything easy for this first time van renter. Will use again!
Inform the customer of the "extra" charges not mentioned, i.e. "NJ Domestic security fee" (you've got to be f-ing KIDDING me) and "environmental" fee (again - you've gotta be joking! )
All was fine, no suggestions at this time. Pick-Up and Drop-Off were both very easy and efficient!
you must notify customers if you cannot provide equipment on their order. I wanted moving blankets. When I showed up to get the truck they told me they can't provide blankets at that location. If u tell me prior to pickup, I have a chance to make other plans. The day of leaves me in a really bad spot.
Vanessa was not interested in being helpful with my question when I asked for assistance on the prompting for my pick up. The vehicle was NOT clean. I had to drive it home and use a disinfectant cleaner in the cab all over as well as Windex the filthy front window interior. I also cleaned the side windows so I could see clearly. The floor was very dirty.I had to put down a towel to place my purse and lunch bag. In this time of covid I was really surprised at the lack of cleanliness and concern.
The mobile experience was very challenging. If locations services is not on - the app stalls. Then you have to add contacts literally at the time you are trying to pick up the truck. Would be good to know you are going to need about 15 to 20 mins. to pick the truck up to go through all the steps
Better Quality and very precise to save Gasoline.
paid for equipment and never got. they were rude and didn't care nor tried to help.
Could not have asked for better service They are an A++ team So helpful and patient Will highly recommend
The pick up took over an hour in the automated system, even with online help. The driver was different from my reservation; even though I had input all the driver information, the system was unable to find the reservation. It took manual intervention online for the system to relate driver, driver phone and text to the reservation number. I would never recommend this kind of pick-up; nothing to do with the location, but with the automated pre-sign up and inability to match to the reservation.