Customer Reviews for Solomons RV & Boat Storage
(U-Haul Neighborhood Dealer)

1,287 reviews

14255 Beach Blvd   Jacksonville, FL 32250
(1/4 mile west of san pablo look for world gym sign)

(904) 766-5826

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(904) 766-5826

14255 Beach Blvd
Jacksonville, FL 32250
(1/4 mile west of san pablo look for world gym sign)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Igor K. 
Rating:
5.0

Customer did not leave a comment.

Igor K. 
Rating:
5.0

Did an online checkin and fix not interact with personnel at this location.

Mark H. 
Rating:
3.0

Customer did not leave a comment.

James F. 
Rating:
3.0

Simmons RV & Boat Storage was not open when I returned the truck I rented so I did not get to see the inside of this location so the cleanliness of the location is not applicable. According to the young lady I spoke with from U-haul this location is not setup for “self checkout” so I had to call U-haul and was on hold for over 30 minutes while waiting in the hot, blazing sun. Not fun! After finally getting to a third person on the call I was able to checkout but did not receive a confirmation that everything went through until the next day. I would still recommend U-haul but the Beach Blvd Jacksonville location.

James P. 
Rating:
5.0

Customer did not leave a comment.

andrew R. 
Rating:
5.0

It's the customer service George provides is what will always have me come here and only rent with him. Trucks are always in a sparkly clean condition. I appreciate that very much

Danny D. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
5.0

Customer did not leave a comment.

Al L. 
Rating:
5.0

The right front brake was catching causing the truck to pull to the right when stopping .

Julie B. 
Rating:
5.0

Customer did not leave a comment.

Stan G. 
Rating:
5.0

Customer did not leave a comment.

JAMES L. 
Rating:
5.0

This location was perfect! Customer service could not have been any better. Would definitely recommend this location to everyone.

micheal L. 
Rating:
5.0

Very nice gentlemen went out of his way to check the truck in even though it was after their posted closing time.

carol M. 
Rating:
5.0

Excellent service. The truck was in great conditions. The trip was smooth and the drop off was very easy.

Gilberto C. 
Rating:
4.0

George the Manager had a lot going on and was in a hurry to get me out of there.

James F. 
Rating:
5.0

Customer did not leave a comment.

Keith L. 
Rating:
5.0

Wonderful staff, a great place to rent!!

Carl A. 
Rating:
5.0

Pleased with pick-up service and equipment…,

Gail N. 
Rating:
3.0

Customer did not leave a comment.

ANDRE L. 
Rating:
5.0

Customer did not leave a comment.

Matt P. 
Rating:
5.0

The after hrs check-in verification process was new to me, I had already put the key in dropbox before attempting the verification so truck was locked and I could not take requested pics, also late evening. Everything else was fine... all worked out, best short/fast move ever in very hot weather.

James P. 
Rating:
3.0

After hours drop off.

Guy S. 
Rating:
5.0

Customer did not leave a comment.

VICTORIA Q. 
Rating:
2.0

I did not receive the 2 dollys and furniture pads I rented, and since they were closed I could not get them. I called the main uhaul number and the only way I could get my rented equipment was to drive 15-20 minutes out of the way. Since I only had a uhaul for a limited amount of time I did not end up picking up the dollys or pads from the other location, which was a very big inconvenience moving my furniture.

Christopher B. 
Rating:
3.0

The site was closed for the week that we brought the truck there. I did not get to interact with any of the employees. You should be warned if the drop off location is closed so that you can choose another one.

Lee A. 
Rating:
5.0

Fantastic customer service! Definitely will be renting from this location moving forward, my best uhaul experience ever!

DALANY M. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

Adam M. 
Rating:
5.0

MANY THANKS! SEE YOU AGAIN WHEN A NEED COMES UP. I'LL MAKE MY EXPERIENCE KNOWN TO THE FILIPINO COMMUNITY AT SOUTHSIDE JAX.

Mauro G. 
Rating:
5.0

Customer did not leave a comment.

Benjamin S. 
Rating:
5.0

This service was great! We experienced no issues and they truck was extremely well kept. Thank you!

Meaghan L. 
Rating:
5.0

only problem was with the truck. it had no A/C

Joel P. 
Rating:
5.0

Customer did not leave a comment.

Douglas G. 
Rating:
5.0

This is my 56th time renting from this location. George Soloman is truly the definition of excellent customer service. I will never rent from any other location ever.

Danny D. 
Rating:
4.0

Customer did not leave a comment.

Cerellina L. 
Rating:
5.0

Excellent customer service ad friendly

Alexandra H. 
Rating:
4.0

I forgot the gentlemans name who works inside but he has helped us twice now and he is awesome. We did the 24/7 truck share and it wasn't working and he helped us after hours to make sure we got our vehicle. He was a lifesaver!

Adam B. 
Rating:
5.0

Customer did not leave a comment.

Jeremy D. 
Rating:
5.0

Customer did not leave a comment.

Vanessa Y. 
Rating:
5.0

The staff at this location was very friendly and went above and beyond to work with me no matter what the situation.

Shandi R. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Mobile Pick up was a nightmare -- could not log in and when I finally did the website ran very slowly and I had to keep restarting it. Wasted 25 minutes before just going in and letting a human check me in. Much faster this way! He took care of things right away.

Marcelle M. 
Rating:
5.0

Great customer service! Convenient location to rent from. 👍

Holly M. 
Rating:
5.0

Great Job

scot B. 
Rating:
5.0

Customer did not leave a comment.

Isabel H. 
Rating:
5.0

Friendly customer service. Truck was ready to go.

Valerie O. 
Rating:
5.0

Customer did not leave a comment.

CHRIS H. 
Rating:
5.0

George was incredible..great service...

John C. 
Rating:
5.0

Great location for my rental needs. Excellent customer service!

Holly M. 
Rating:
2.0

Their hours are really short (9-3), so had to do 24 hour drop off. Had a large truck with a trailer and had no idea where to leave it. The only sign says to leave the trucks in the small front parking lot.

Stephen G. 
Rating:
5.0

The mobile pick up process was very easy! Thank you!

Jonathan W. 
Rating:
2.0

I didn't have the dolly or furniture pads that I was charged for. I had to send someone back to the location when they opened. The app was very difficult to use to pick up the vehicle.

Lyndsey L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

Darryl J. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

LuAn N. 
Rating:
5.0

Excellent professional and courteous service. George and Kayla were great to work with!

Josiah M. 
Rating:
5.0

George was very nice, professional and helpful.

Alexander M. 
Rating:
5.0

Pleasant experience and very accommodating staff.

Amy K. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Great customer service!

Holly M. 
Rating:
5.0

SO friendly!! Great people and WONDERFUL attitude. 10/10 would recommend and will use this location for future local moves, etc.

TIGER S. 
Rating:
4.0

Gas tank was almost empty when we got it, other than that everything was great with it :)

Brazil W. 
Rating:
3.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

Easy transaction as usual!

Holly M. 
Rating:
5.0

Customer did not leave a comment.

Raymon T. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Highly recommend these folks. Very professional and personable.. A plus for the U Haul brand.

LORI R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Service was excellent. No improvements needed.

Armand C. 
Rating:
5.0

Customer did not leave a comment.

JAMES V. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

Harry B. 
Rating:
5.0

Customer did not leave a comment.

Luis B. 
Rating:
3.0

The mobile process was a hassle only because it was my first time navigating through it.

Keetah A. 
Rating:
5.0

Very polite and helpful

SHANTE M. 
Rating:
5.0

Parking lot a little snug for 15 foot trucks. Attendant may want to back out trucks for future customers?

Rick P. 
Rating:
5.0

Great customer service and staff was extremely helpful! I would def come back to rent again! Highly recommend.

HENRY O. 
Rating:
5.0

Customer did not leave a comment.

Carey B. 
Rating:
5.0

Great customer services

MAG M. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
3.0

We made a reservation over a week ago and when we got there they didn't have the reservation ready and we had to go to another place to pick up the U-Haul, it is fine but it would have been nice to know sooner than when we got there. Thank you.

Gary R. 
Rating:
1.0

They didn't inspect the uhaul before renting it to me. This led to me driving a uhaul with a shredded inner tire. Huge liability and endangerment of my life on the road. I will never be using this location again after a recommendation from a friend who previously had great experiences. I will also be warning my friends of the dangers that this location poses so that they may avoid it during their future moves.

JOSEPH D. 
Rating:
4.0

the employees went out of their way to make sure we got in and out quickly. Only negative is the time they are open.

Paul P. 
Rating:
5.0

Yall was wonderful. Dont change nothing. Thanks a lot Jolene. Bowlus

Josephine B. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

ZHONG S. 
Rating:
5.0

Easy rental transaction! Very convenient location.

HARLAND A. 
Rating:
3.0

More flexible hours of operation. This location was only open from 9am to 3PM.

MICK L. 
Rating:
5.0

Great customer service!

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

TOMAS M. 
Rating:
5.0

Customer did not leave a comment.

BRIAN H. 
Rating:
5.0

Great customer service. Easy rental process.

Harland A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Made it quick and easy will use again

duane R. 
Rating:
4.0

The truck wasn't available when we were to pick it up due to the previous people not bringing back on time. The owner was very nice and upgraded our truck for no extra price.

PAULA N. 
Rating:
5.0

Very personable and easy to work with. Great service

DEWEY B. 
Rating:
5.0

George at Solomon's does an outstanding job meeting the needs of his customers. I do not go any other place when I have a need for UHaul equipment. Thanks George for always taking care of me and your other customers. Bobby Menendez

LOUIS M. 
Rating:
5.0

Customer did not leave a comment.

JUANITA V. 
No reviews have been submitted for this location.

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