Customer Reviews for Southport Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Southport Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

DAVID L. on

Rating:

Customer did not leave a comment.

William D. on

Rating:

Very helpful and a sweet dog!

Elizabeth C. on

Rating:

Customer did not leave a comment.

Valerie S. on

Rating:

Customer did not leave a comment.

Victoria D. on

Rating:

Great ! Leon is very helpful

Gene H. on

Rating:

Customer did not leave a comment.

Joseph C. on

Rating:

Leon went out of his way to make sure I had what I needed,thanks

Tashana C. on

Rating:

Customer did not leave a comment.

Leon T. on

Rating:

Manager was very helpful. Would highly recommend!

Lisseth T. on

Rating:

Recommendation to please put a gps in the truck found out phone gps doesn't work well and getting lost and turned around is a frightening feeling and wastes gas and miles. Thanks.

JOHN T. on

Rating:

Owner went above and beyond from a customer svc angle. Highly recommend

rick h. on

Rating:

Very accommodating.

M & I Commercial Hygiene S. on

Rating:

I liked this facility but needed a heated winter space. This was an excellent facility.

PATRICIA S. on

Rating:

Excellent service and support - no changes required!!

Gregg R. on

Rating:

Customer did not leave a comment.

Nicholas B. on

Rating:

Customer did not leave a comment.

Carrie R. on

Rating:

Very accomodating and helpful, answered all my questions.

Steven W. on

Rating:

Customer did not leave a comment.

GREGORY B. on

Rating:

Very good experience!!!

Jason S. on

Rating:

Customer did not leave a comment.

Samuel D. on

Rating:

Great service, friendly staff

Paula Z. on

Rating:

Customer did not leave a comment.

MICHAEL M. on

Rating:

Excellent customer service

David D. on

Rating:

Quick and easy drop off.thank you

Margaret C. on

Rating:

Have someone with more people skills

Lynda F. on

Rating:

Customer did not leave a comment.

Sherri B. on

Rating:

I was told on line I would pay $363.00 but when I got there they wanted over $1100.00 I did end up paying $467.00, but I was not pleased with the difference. I needed the uhaul and didn't have time to fine another company.

Deanna A. on

Rating:

The attendant was very professional and assisted me with all my questions. He was very knowledgeable on the truck and provided a great tutorial on the truck. I felt very comfortable and confident before leaving.

James W. on

Rating:

Vehicle was extremely clean upon pickup - staff was also very friendly.

Zachary S. on

Rating:

Owner was great to work with and the quality of the equipment was very good!

Michelle L. on

Rating:

Nothing

MICHAEL M. on

Rating:

Customer did not leave a comment.

Lisa B. on

Rating:

Customer did not leave a comment.

Leon T. on

Rating:

Very accommodating, Manager helped hook up equipment and was very friendly. Highly recommend!

Susan S. on

Rating:

Customer did not leave a comment.

Gary H. on

Rating:

The owner/operator was extremely friendly and helpful with every step and process.

Kevin S. on

Rating:

Customer did not leave a comment.

Shakeyra B. on

Rating:

Great customer service very patient and extremely helpful

Donald H. on

Rating:

Awesome man to rent a uhaul from

Dwayne T. on

Rating:

i brought trailer back in one day so i was not reimbursed thru the dealer at pine city ny.i paid for two days because it was good friday and EASTER WEEKEND.i had trailer back at the 24 hr mark .dealer was gone early friday afternoon when i dropped trailer and I took a picture. he said when i called he would see what he could do.lol i guess it means he did nothing and kept my extra day,u haul owes dwayne one day reimbursed.i called 800 number and on hold for 5 min and and was hung up on,then i called back and leslie helped me out very good and now i am happy with uhaul again..Dwayne

Margaret S. on

Rating:

Great people to work with!! Thanks for all their help

Gregg L. on

Rating:

This is where you should get your equipment in Elmira. They care about the cleanliness and state of the equipment. When I got there he was cleaning the equipment for me. You never see that at the company locations.

Mays J. on

Rating:

Customer did not leave a comment.

David R. on

Rating:

Very helpful and curteous. Had some issues with the reservation system that led to some confusion regarding the truck requested. The New York traffic manager was quite rude and inappropriate but the Pennsylvania dept handled everything flawlessly. Found the right truck right price and listened to my complaints. They definitely help me out in a tough situation and were kind as well. I would definitely recommend.

Rebecca F. on

Rating:

Great experience best service thank you

Melissa W. on

Rating:

No need for improvement !!! Was wonderful and made a scary move easy no worries

Richard C. on

Rating:

Exceptional customer service; guaranteed to get my future business.

Jeremy D. on

Rating:

Great service and smooth process.

Rebecca F. on

Rating:

I called the U-Haul 800 number to set up an appointment for this location they told me I would have to go to a different location I was not happy with that I explain my situation told them I needed this location and particular and they still tried making me go to a different locationSo I called the location and Bulkhead spoke with Leon and he was 100 percent helpful I would not recommend using the 800 number I would recommend calling location great service from him

Joanne S. on

Rating:

Very pleased with how I was informed of choices and how all my questions were answered. It was a pleasurable experience and would recommend this place to my family and friends.

Marie N. on

Rating:

Customer did not leave a comment.

Lynnette E. on

Rating:

My only complaint is that I found out the morning of the rental that my first choice location wasn't available. I had to scramble to find transportation to Southport, which was further away and less convenient, and couldn't pick up the truck till much later in the day.

August S. on

Rating:

Customer did not leave a comment.

ALICIA W. on

Rating:

Customer did not leave a comment.

Alicia W. on

Rating:

Customer did not leave a comment.

Walter R. on

Rating:

Go out of business

Frank g. on

Rating:

Customer did not leave a comment.

david o. on

Rating:

I had no issues they were very helpful ! They just need to keep up the good work .

Lawrence B. on

Rating:

Customer did not leave a comment.