DAVID G.
Clean and organize the office area
Customer Reviews for Southside Auto Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Southside Auto Sales
BRAD H.
Explain the total cost a little better. The truck was advertised @ $19.95 and the total cost was $37.05.
MARCOS M.
Great service!
MARK V.
The staff were very friendly and helpful. I will rent a U-Haul from them again without any concerns.
ANDREW L.
When someone returns there U-haul just make sure the drop off location is open & NOT A VACANT BUILDING. 3020 I-20 W only had a drop box. I the state of Texas I'M NOT JUST GOING TO DROP KEYS IN A BOX AND LEAVE THE TRUCK IN A PARKING LOT. Someone CAN STEAL IT THEN I WILL BE LIABLE FOR THAT TRUCK. truck
Dustin M.
Man who helped us was incredibly friendly, pick up and drop off was easy. Overall great, no need to improve.
DUSTIN B.
Great experience
Rhonda C.
? ... computer wasn't cooperating so the time to wait was longer. Service was good though...appreciated having the rental truck to use. Returning the truck after hours due to helping another customer and me...thanks for that.
Denise A.
Friendly, helpful staff. Truck was very clean. 100% will rent from this location in Manhattan, KS again!
Bebonchu A.
Excellent service
Tina R.
Service and quality of vehicle was excellent. Cleanliness of the rental office was undesirable.
Dean M.
When I arrived the size of truck I reserved was unavailable. They upgraded me to the next size of truck for no additional charge. The check in and out process was quick. Would definitely book here again
Gina R.
Excellent customer service!!! Highly recommend this location for all your Uhaul needs in beautiful Manhattan, KS.
Kristopher N.
Gave me a moving truck with NO working AC, the site was down for returning the truck and you guys are trying to charge me for a "convenience" fee for your site being down. I expect a refund or I will be contacting someone
jose H.
Very awesome and willingly to work with a person
DANIEL S.
I made a reservation online at Uhaul.com and was quoted a rental price of $188.00. The day of the rental I received an email from Uhaul directing me to complete sn online check in process which I did. The process moves me through several screens. The first screen once again showed the $188.00 rental fee. However after clicking through to the end of the process the rental fee had jumped to $388.00. This is a very shady business practice Uhaul. Shame on you.
Arden M.
Trailer had a flat tire that I had to discover after they'd hooked it up to my truck. How did they not check the tires? But first we wasted 30+ minutes with the 3 employees sitting watching tv and one guy trying to force the insurance on me. After redoing the contract twice he got it off. Then it was all about _use the webapp to do everything_ but not caring when it doesn't work. The on site people blame big U-Haul, U-Haul says it's all at the whim of the on site crews. Nobody takes responsibility, but they take your money!
Rebekka M.
Everything was perfect. Got there a little early and the guys helped me get everything set up. Thank you for a smooth move! 10/10 service.
Reece A.
You guys charged me an extra day and need to correct it or I'll never use uhaul again.
Stephen H.
Friendly efficient service.
Lori F.
Friendly service. Patient staff. Helpful with any questions and concerns. Thank you for making moving a smooth process!
Alonzo R.
None
Charles S.
The office was small and there was no social distancing. The office personnel were friendly though. I had to drive to another town to get my rental which was an inconvenience for me. The rental could have been delivered to the location I had selected
Casey R.
Help customers in the order they arrive.
Frederick C.
Good spot to park the truck and trailer. Kinda confusing where to drop keys
Cindy E.
They made the drop off a very easy and pleasant experience. Highly recommend!
Ben W.
Online pickup is crap and wasted an hour and a half of my time all because of the name of my email wasn't acceptable for them. I had to reschedule my entire day. Not happy at all.
Shayla J.
Employee was rude and had an attitude when turned in keys
Jeffrey N.
Very competent and friendly sales person. Made our checkin easy and quick.
Marcos M.
Have rented from this location before. They always do a great job!
Matalyn S.
At the last minute, I needed to pick up the truck a day early. They were very friendly and flexible. This was my first UHaul experience and I was quite nervous, but all went very well! Thank you!!
Alize R.
It's better just to call and rent. I thought the online process would be easier but it took so long and was so difficult to work. I checked in late because my phone died. You shouldn't have to check in for the return and then it charged me twice as well.
Amy S.
Need to be Friendly and not so much on his time. People are moving and are always in a hurry.
Candance G.
These guys were great! Thanks for the great service. :)
Denise G.
This is best uhaul dealership
Christopher Q.
Pleased with service, fast and efficient. Thank you!
Mark B.
They guys are very accommodating!! When another company messed up my reservation these guys jumped in, got me in a truck super fast and I was able to stay on schedule. Very thorough, polite and fast when I needed in and out. You really cant do a better job than they do!!!!
Marty P.
Might consider a clean up of the area.
Gregg W.
Update your website....it stinks. It said the truck was available at my chosen location, then after I made the reservation, then I'm told by scheduling, that it is not. They also had my pick up location different than what I selected. ..in another city, 100 miles away. The people at my location were friendly and knowledgeable. No complaints about the pick up site.
Ernest P.
Customer service training
To Top