Customer Reviews for Southwest Paint & Body
(U-Haul Neighborhood Dealer)

81 reviews

32 Tangren Cir   Moab, UT 84532

(435) 259-8525

Hours

  • Mon–Fri
    9 am–5 pm
  • Sat–Sun
    Closed
Special Operating Hours
  • 12/6/2022: Closed

Services at this Location:

Contact Us

(435) 259-8525

32 Tangren Cir
Moab, UT 84532

Services at this Location:

Hours

  • Mon–Fri
    9 am–5 pm
  • Sat–Sun
    Closed
Special Operating Hours
  • 12/6/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brett E. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

Everything was perfect

MATTHEW O. 
Rating:
5.0

The location was easy to spot, it's in the valley, once you got kinda close. The lot was clean and big enough to easily turn the vehicle, and trailer, around backup and unhitch. The owners of the location were again genuinely nice and glad to have your business 👍👍👍

Debra G. 
Rating:
5.0

Customer did not leave a comment.

Jason C. 
Rating:
5.0

Rent from them a lot for local sound system work. Have always been good with communication and availability.

Samuel C. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
4.0

Customer did not leave a comment.

Alex H. 
Rating:
3.0

Customer did not leave a comment.

Russell A. 
Rating:
5.0

Rental went smooth. Thanks

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Joe E. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Matthias C. 
Rating:
5.0

Great service.

Dennis D. 
Rating:
5.0

Customer did not leave a comment.

Steven A. 
Rating:
3.0

Customer did not leave a comment.

Max L. 
Rating:
3.0

Everything about my experience was great. The only issue is that the location is 13 miles ONE WAY from Moab, the closest town and the town that I was moving within. I was only moving 2 miles away but had to drive 26 miles round trip to rent the Uhaul. At around $1 a mile + gas, my rental was very expensive! But, the staff there was wonderful, the location was immaculate, and the truck was extremely clean. No problems whatsoever. I will recommend this location to my friends but I will make sure they know to budget extra money because of the distance.

Lauralee G. 
Rating:
2.0

No staff on site- fairly far out of town.

Harry H. 
Rating:
3.0

We came a day early to try and find the location of the U-Haul shop. We found that not only was the location to be closed on the scheduled day of pickup, but that our reservation had not been processed. Yikes!! If we had come the day of the scheduled pickup, we would have found the shop closed we would had a heap of problems. The operator of the shop resolved the problem by giving us the trailer a day early. The five day rental was extended by a day, and the first day was free.

Steve H. 
Rating:
4.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

Customer did not leave a comment.

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Thomas D. 
Rating:
5.0

Thank you!

Callie W. 
Rating:
5.0

Customer did not leave a comment.

Norman L. 
Rating:
5.0

Moab Uhaul is the best! Minnie and Peter are so nice and helpful! It was a great experience.

Margaret G. 
Rating:
5.0

Customer did not leave a comment.

Bruce M. 
Rating:
5.0

Helpful folks,

Chris C. 
Rating:
5.0

Customer did not leave a comment.

Bruce M. 
Rating:
5.0

I-Haul representative in Moab Utah were outstanding and helpful and of course courteous.

Patricia B. 
Rating:
5.0

Great service friendly and super reliable!!

Paul W. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Outstanding service! Minnie and her husband are amazing - friendly and efficient!

Steven A. 
Rating:
5.0

Professional and equipment in great condition and well maintained.

Raymond C. 
Rating:
5.0

Customer did not leave a comment.

Robin M. 
Rating:
5.0

Minnie was awesome and got us on our way quickly when we unexpectedly realized we had a need for a U-haul trailer. Thank you!!

JENNIFER U. 
Rating:
5.0

The friendly staff provided great service. Thank you!

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
5.0

Customer did not leave a comment.

deanna B. 
Rating:
4.0

Customer did not leave a comment.

Norman L. 
Rating:
5.0

Customer did not leave a comment.

Donald F. 
Rating:
1.0

I'll let cooperate know as soon as I can find actual contact info for them as I know customer service is not even something anyone seems to understand at the level your account management team is on. I will cross my fingers for actual service from your bosses

Melissa L. 
Rating:
5.0

Nothing, the people here are great

jose G. 
Rating:
5.0

Awesome team and were overall incredible.

Edward K. 
Rating:
5.0

so grateful for the efficient and professional service!!

christina D. 
Rating:
5.0

Customer did not leave a comment.

Eric T. 
Rating:
1.0

My location was down a dirt road. It was hard to find. When I arrived, there wasn't cell service so I couldn't self-check out. We knocked on the warehouse door and the man came out and unhooked the trailer but yelled at me.

Tina B. 
Rating:
5.0

The service was excellent. I offer no suggestion.

John S. 
Rating:
5.0

Very friendly. Equipment was what I requested and ready on time. Helped me get safely hitched to my vehicle. Great value.

Susan O. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
4.0

It may be beneficial to note which surrounding roads are paved vs. unpaved for customers approaching for the first time. Google Maps tends to take customers through Legrand Johnson's yard, which is on a dirt road with large piles of aggregate on either side.

Andrew B. 
Rating:
4.0

Customer did not leave a comment.

DYLAN C. 
Rating:
3.0

This is the only U-HAUL in Moab Ut

Stephen S. 
Rating:
5.0

Nothing! Millie is wonderful!

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Timothy K. 
Rating:
5.0

Pete, was great. He helped Me check in and check out, and made things easy and it was a very good experience. The truck and equipment were nearly new, so everything went very smoothly. Thanks to Pete

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

Bryan J. 
Rating:
3.0

Customer did not leave a comment.

dee B. 
Rating:
2.0

The location isn't on a paved road, and when I picked up the trailer the road and parking area was muddy. There was mud on the appliance dolly that ended up in the back of the trailer (loaded by the representative, not by me). To clean the trailer adequately (red mud), I had to broom-scrub with soapy water and squeegee. They told me they were closed the next day (Saturday), and I did have to take some effort to make it cleaner than when I got it, bit it was a few hours late. They charged me for an extra day, despite being closed, having no opportunity to rent it out again, and not having had anyone there to assist me or check it in of it had been in time. Otherwise, staff seemed nice enough. I may go back, because the next closest U-Haul is nearly an hour away. But I'm pretty unhappy about the mud (that I know I would've been charged for if I hadn't cleaned it up, and you couldn't just sweep it up) and the extra day charge. I wouldn't have picked the damn thing up Friday afternoon if they'd been open on Saturday, because I didn't need or use it until Saturday (and had to leave work early to pick it up Friday before they closed at 5). Them being closed on Saturday should not result in my being charged an extra day. And if that's U-Haul policy, it's bad policy.

Kirt C. 
Rating:
5.0

Customer did not leave a comment.

Kim B. 
Rating:
5.0

Perfect experience

laura S. 
Rating:
5.0

The drop off was also fast and friendly. I had a nice conversation with the owners. I'd work with them anytime.

TERENCE C. 
Rating:
3.0

Location was closed but the owners were there and came right out and helped us.

Clinton S. 
Rating:
5.0

Minnie and Pete were extremely friendly and helpful getting me set up.

Michal K. 
Rating:
5.0

Professional and friendly

PAUL G. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
5.0

Customer did not leave a comment.

Kathy R. 
Rating:
5.0

I cannot say enough about minnie and Mike who operate this location. Not only did they get me exactly what I needed when I needed it, they went above and beyond to help me get my pick up truck to storage when my so called friends failed me. Couldn't of made my move without them. Thanks guys! You were a life saver. I would highly recommend using them

Douglas W. 
Rating:
5.0

They were very helpful when we had to change the dates we needed the unit

Elizabeth M. 
Rating:
5.0

Lady was available at the location, even after hours. Super nice and helpful.

Richard S. 
Rating:
3.0

both box trucks were fine the trailer sucked! no help ever showed up or even called to answer our questions

Terry K. 
Rating:
5.0

The cellphone reception is really bad at the location. I recommend to only pick up rentals with the local agent on site as the App did not work. The rear tires of the truck were worn to a minimum. Driving in rainy conditions would habe been risky! Also, the App would not rekcognize my Swiss drivers lince backside. It took me 2 hours to finally get the truck after U-Haul aborted the whole process and I got it sorted out with the really helpful local agent!

Lukas W. 
Rating:
5.0

Customer did not leave a comment.

Judith S. 
Rating:
3.0

Customer did not leave a comment.

Lucas T. 
Rating:
5.0

friendly clean shop excellent service 10/10*

Tex R. 
Rating:
5.0

Customer did not leave a comment.

JESSICA S. 
Rating:
5.0

Minny in Moab Ut was very helpful, nice and will use this again

Daniel H. 
Rating:
5.0

Customer service at this location was exceptional.

STEVEN M. 
No reviews have been submitted for this location.

Additional Services at this Location

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