Customer Reviews for SPP Properties LLC
(U-Haul Neighborhood Dealer)

278 reviews

1309 N Seven Points Dr   Seven Points, TX 75143

(903) 432-2435

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 432-2435

1309 N Seven Points Dr
Seven Points, TX 75143

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I would definitely recommend this facility to anyone needing to rent a space either temporarily or long term. Very clean and well taken care of and the lady in the office is a sweetheart. Thank you!

Rebecca M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kory M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

casey P. 
Rating:
5.0

Customer did not leave a comment.

JODY B.  |  Overall Experience 
Rating:
5.0

Great people, they help me with my payments by phone or online. Very friendly staff, the property always looks clean and well maintained. Thanks for all the service.

Julian L.  |  Overall Experience 
Rating:
5.0

Excellent experience.

carol f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dwight J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martin S.  |  Overall Experience 
Rating:
5.0

I was robbed at a different place in Dallas. And I was glad I switched to this secure unit.

David B.  |  Overall Experience 
Rating:
4.0

Owner, Mark was very helpful. Good customer service.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

CHEYENE W. 
Rating:
5.0

Everything was great, nice lady helped me. Check my license and verified my information from the on line reservations.

Robbie L. 
Rating:
5.0

Customer did not leave a comment.

Heather D. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

Joe S. 
Rating:
5.0

Customer did not leave a comment.

Kristen G. 
Rating:
1.0

Customer did not leave a comment.

JEAN G. 
Rating:
5.0

Customer did not leave a comment.

teresa C. 
Rating:
4.0

Customer did not leave a comment.

Alice Geddie C. 
Rating:
5.0

Customer did not leave a comment.

chad B. 
Rating:
5.0

Customer did not leave a comment.

Tammy C. 
Rating:
5.0

I was treated very well and was given all the rules and regulations concerning my renuial.

Ronald W.  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

They were awesome

Jack B. 
Rating:
3.0

I was charged $4.2 5 a gallon for gas unnecessarily..there was more gas in it when I brought it back than there was when I got it but she still charged me $8.50 for 2 gallons of gas.... ridiculous

Sabra B. 
Rating:
5.0

Keep doing what you're doing!

Mark T. 
Rating:
5.0

Customer did not leave a comment.

Cynthia E. 
Rating:
5.0

Customer did not leave a comment.

Cindy E. 
Rating:
5.0

Customer did not leave a comment.

June O. 
Rating:
1.0

We rented the larger truck @ 9 am w/ the ramp for $29.95 a day, we were going 25 miles each way and had the truck back to the U Haul place before 5 pm.the same day. The lady tried to charge us for " 168 miles " !!!!!!! We had to show her with our smartwatch how many miles we had been that day, finally, she surmised " Oh the truck had " PROBABLY " not been checked in previously !! " Be careful people, I am surprised at the ways people try to cheat us.

PAT H. 
Rating:
5.0

Customer did not leave a comment.

Ronald M. 
Rating:
5.0

She is friendly and service was exceptional;;ent

MARISSA S. 
Rating:
3.0

Customer did not leave a comment.

Lynda M. 
Rating:
5.0

Good people. Good equipment. Reasonable prices Hard to beat!

John B. 
Rating:
5.0

Customer did not leave a comment.

Jason F. 
Rating:
5.0

Customer did not leave a comment.

bonnie N. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

WILBERT B. 
Rating:
2.0

only trailer they had at pick up location the light didn't work

James C. 
Rating:
5.0

This is my favorite UHaul location! They are always great and work quickly! Not one complaint about this location and I've used them several times!

Jenefer H. 
Rating:
5.0

Customer did not leave a comment.

Craig B. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
4.0

Customer did not leave a comment.

Tamela B. 
Rating:
5.0

Excellent. Thanks!

Stefano V. 
Rating:
3.0

I was told to walk around the truck and look for issues. But I was never told to check the back or cab for dirty .

Penny C. 
Rating:
5.0

Customer did not leave a comment.

mary W. 
Rating:
5.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
3.0

I had to go to another UHaul location to pick things up. The store I made the reservation with was not open

Lance B. 
Rating:
1.0

You would not deliver any place close to where we live and only found out after we relocated. When we went to empty the pods (65 miles away) they were parked where we could not back a truck up to them without being in a "fire zone." HORRIBLE EXPERIENCE and we will so state on all available media sites.

steve D. 
Rating:
5.0

Customer did not leave a comment.

Doreen L. 
Rating:
4.0

See the above comments; U-Haul needs to be more on top in communication with their reps. It is very frustrating when one hand doesn't know what the other is doing, and the customer has to be their own advocate

Bobby C. 
Rating:
4.0

USB ports in the truck

frances W. 
Rating:
5.0

Customer did not leave a comment.

Casandra C. 
Rating:
3.0

Customer did not leave a comment.

terry G. 
Rating:
5.0

Customer did not leave a comment.

jan L. 
Rating:
3.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

Renee B. 
Rating:
5.0

Staff was courteous & unhitched a extremely heavy tongue weigh hitch.

fred C. 
Rating:
1.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Lake Glass A. 
Rating:
5.0

Great help and super location. In fact I rented a storage space there.

RONNIE R. 
Rating:
3.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

zachariah S. 
Rating:
5.0

Second time we have rented from this location. Excellent customer service!

Noemi R. 
Rating:
5.0

Customer did not leave a comment.

Miranda S. 
Rating:
5.0

Dropped off trailer after hours place was clean and well maintained

Dale B. 
Rating:
5.0

Customer did not leave a comment.

Noemi R. 
Rating:
5.0

Customer did not leave a comment.

Tierra J. 
Rating:
4.0

Customer did not leave a comment.

jay W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
4.0

The location was great. Trying to pick up the truck was horrible. 2 hours trying on the app. Couldn't pick it up. Then almost an hour the next morning trying to pick it up. Put me 4 hours late leaving. I was suppposed to get a $50.00 credit but have received it. I am very disappointed in the whole experience. Thank you.

Vicki H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

Customer did not leave a comment.

linda P. 
Rating:
5.0

Customer did not leave a comment.

francis C. 
Rating:
5.0

Customer did not leave a comment.

Chris R. 
Rating:
4.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

Earl K. 
Rating:
5.0

Excellent customer service. Very helpful and friendly.

Alois M. 
Rating:
5.0

The truck was clean and warming up. The lady was ready and very efficient.

LOUIS M. 
Rating:
5.0

The lady at this location is awesome, very polite got us what we needed with no hassle (unlike my last time at a different location), and got us on the road to rescue our car thank you maam if i ever need a U-Haul again i will be nack ro this location

michael F. 
Rating:
5.0

I could not have asked for more. They made it as easy as they could.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

becky P. 
Rating:
5.0

Customer did not leave a comment.

Eddie F. 
Rating:
4.0

I had to call and confirm the office, did not hear anything from uhaul the day I needed the equipment. Not well organized but did had trailer ready to pu.

peter B. 
Rating:
5.0

Amber did an amazing job and was so helpful...she was kind and made the experience fantastic....I would highly recommend this location and I hope you are lucky enough to have Amber help you... :) Mark is pretty awesome too :)

Sabra B. 
Rating:
4.0

Customer did not leave a comment.

james C. 
Rating:
5.0

No improvement needed.

VALENTIN P. 
Rating:
4.0

Customer did not leave a comment.

Sabra B. 
Rating:
5.0

Cannot think of anything.

suzanne P. 
Rating:
5.0

Excellent customer service!!

Michael N. 
Rating:
5.0

Customer did not leave a comment.

Elmer R. 
Rating:
5.0

Nothing really, everything was quite perfect!

Teresa M. 
Rating:
5.0

Trailer props for easy loading

Clayton S. 
Rating:
5.0

Make sure rentals are clean

Eddie F. 
Rating:
5.0

Customer did not leave a comment.

Bradley W. 
Rating:
1.0

No assistance in hooking up trailer

Robert J. 
Rating:
5.0

We absolutely loved our experience with this Uhaul. The truck was amazing and rode great, it was clean, it was not horrible on gas, and it was perfect for what I needed to accomplish. The customer service was incredible, the representative was cheerful professional and kind. My paperwork was ready to go on time. I literally would not change anything or improve upon anything. It was perfect! Kudos!

bethany A. 
Rating:
5.0

Customer did not leave a comment.

Mark T. 
Rating:
4.0

Trailer was crap lots of sway.

tom M. 
Rating:
5.0

I simply dropped off all of the trailers that I had rented.

MARK T. 
Rating:
5.0

Customer did not leave a comment.

SHARI H. 
Rating:
5.0

Great experience

robert S. 
Rating:
5.0

I don't see that I received an email notifying me of the change in pickup location, but aside from that one issue, my overall experience with UHaul was excellent and I will highly recommend to friends and use again

Randy H. 
Rating:
5.0

very helpful and friendly staff, thank you uhaul

James C. 
Rating:
5.0

Wonderful experience

AMBER B. 
Rating:
4.0

Customer did not leave a comment.

Tracey C. 
Rating:
5.0

Customer did not leave a comment.

April P. 
Rating:
5.0

Customer did not leave a comment.

Tonya G. 
Rating:
5.0

Simple procedure to rent. Staff was very friendly and helpful.

CAROL H.  |  First Impressions 
No reviews have been submitted for this location.

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