Customer Reviews for Star Spangled Sales
(U-Haul Neighborhood Dealer)

1,666 reviews

11020 Front St Unit A   Mokena, IL 60448
(E of Wolf Rd)

(708) 478-6182

Location Hours

  • Mon-Fri: 8:30 am - 3:30 pm
  • Sat: 8 am - 11 am
  • Sun: 7:30 am - 10:30 am

Services at this Location:

Contact Us

(708) 478-6182

11020 Front St Unit A
Mokena, IL 60448
(E of Wolf Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 3:30 pm
  • Sat: 8 am - 11 am
  • Sun: 7:30 am - 10:30 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I had to rent on 3 different occasions and all 3 went very smooth. Very good people to do business with. Highly recommend!! Thanks again.

Camron B. 
Rating:
5.0

Mike and the team at Star Spangled Sales in Mokena, IL are great. Straight forward, friendly, and very easy to work with. Recommended!

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Sabrina H. 
Rating:
5.0

All good...no issues

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

Deborah S. 
Rating:
5.0

Everyone here is top notch Thank you

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

Kevin H. 
Rating:
5.0

Excellent staff, convenient location, flawless pickup and return. I will gladly recommend and continue to use this Mokena location.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

DANIEL O. 
Rating:
5.0

Customer did not leave a comment.

veronica M. 
Rating:
3.0

Store portion was closed so can't comment on facility. App check in went well.

Jeff U. 
Rating:
5.0

Customer did not leave a comment.

DONALD J. 
Rating:
5.0

This location always takes care of my needs. Can't think of any improvements.

Russell G. 
Rating:
5.0

Always helpful/friendly ! Never had any issues in all the years of renting from this location

diane M. 
Rating:
5.0

This location is spectacular. Had all kinds of problems where we used to go, but here everything runs like a top. And the people are extremely nice and supportive. Five stars.

JAY H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

I was originally going to rent a truck from another location and never got any confirmation from them and tried calling and was told they would call me back and never did. I called star spangled sales and they were nothing but great and helpful throughout the entire process. Definitely have a customer for life and would recommend to anyone!

RACHEL D. 
Rating:
5.0

Customer did not leave a comment.

PATRICKP M. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Jo Ann M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Sharon K. 
Rating:
5.0

Customer did not leave a comment.

James N. 
Rating:
5.0

Excellent location and staff. I won't rent anywhere else.

John C. 
Rating:
5.0

Mike handled everything well everything was fine

HAROLD F. 
Rating:
5.0

Customer did not leave a comment.

Raymond T. 
Rating:
4.0

What is my charge for the truck rental? I did fill it up last night before returning it to you.

CRAIG L. 
Rating:
5.0

The entire staff is awesome! Mike and Barb are very helpful. We never rent anywhere else but here! Thank you!

LORI P. 
Rating:
5.0

Great service overall

MIGUEL C. 
Rating:
5.0

Everything was perfect!!

roger W. 
Rating:
5.0

Customer did not leave a comment.

Laura J. 
Rating:
5.0

Customer did not leave a comment.

Marty F. 
Rating:
4.0

Customer did not leave a comment.

TAHDIA C. 
Rating:
5.0

Customer did not leave a comment.

Thomas I. 
Rating:
5.0

Customer did not leave a comment.

Dariusz K. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

All was well thank you!

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Marin A. 
Rating:
5.0

I've rented from Star Spangled Sales on a number of occasions and it's always an excellent experience. Very nice folks to do business with. Highly recommended.

Wallace W. 
Rating:
5.0

The staff at this location are the best. They could not be nicer or easier to work with.

ROBERT L. 
Rating:
4.0

None

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Robert O. 
Rating:
5.0

Customer did not leave a comment.

ROBERT O. 
Rating:
5.0

Customer did not leave a comment.

kaila P. 
Rating:
5.0

Customer did not leave a comment.

D Juan R. 
Rating:
5.0

Quick & easy!

Andrew M. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Great owners who go out of their way to make this experience a whole lot easier than any other place I have been to would highly recommend to any one looking for a flawless rental and to meet great people (owners)

Jeffrey R. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Nathaniel C. 
Rating:
5.0

Customer did not leave a comment.

alejandro L. 
Rating:
5.0

Nothing. Keep up the great work!

Gary E. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Barb is excellent!

david M. 
Rating:
5.0

Customer did not leave a comment.

Ray S. 
Rating:
5.0

The air conditioning in the truck did not work very well. Fan was hardly blowing any air and it was on max ac. The truck was dog tailing. Had to constantly correct steering as the truck was drifting side to side. Did not feel saf3 driving the truck

Paul W. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

We received great customer service!

ALYSSA M. 
Rating:
5.0

Mike had a great customer service temperament and made me feel at ease with the whole process from beginning to end. Very professional, clean environment and you could tell it was a well oiled machine. Thank you

Colleen D. 
Rating:
5.0

Everything was perfect!

RONALD S. 
Rating:
5.0

Everything flows very smoothly and easy whenever we rent a Uhaul from the Mokena location. I highly recommend their services and trucks.

HECTOR C. 
Rating:
5.0

Customer did not leave a comment.

LATANYA P. 
Rating:
5.0

Customer did not leave a comment.

Samantha Y. 
Rating:
5.0

Star Spangled Sales does such an awesome job for their customers! I've used them several times now and am never disappointed. They are quick, efficient, and help get the truck out the door quickly for stressful moves! Always very friendly and respectful, and maintain a great fleet! I'd definitely recommend them to anyone who asks me.

Todd F. 
Rating:
5.0

I found a 10 foot truck in 5 minutes on the day of my move ( after having a reservation for 1 month), after Mike at Midlothian jokingly advised me I did not have a truck when I arrived there. Barb at the Mokena location Always gets the job done.I would not advise anyone to go anywhere but Mokena to definitely book a truck!

Karen L. 
Rating:
5.0

Truck was not maintained had many problems Ignition was bad . Key would not release without playing around with nor were able to insert with out doing the same . Front end would shake at 65 mph the front steering was loose. Transmission would have a hard downshift once it went into 1st gear it would pull you forward. The roll up door would get stuck up because the wheels were gone off both sides in the middle. Drove the almost 200 miles and didn't think the truck would make it . Felt unsafe and concerned on the expressway. Once parked back in the lot was glad to be out of the truck and done with the experience. Would think twice about renting your trucks again.

JOSEPH W. 
Rating:
5.0

Nothing to do with the location but it's a joke that U-Haul has you check in your truck or get charged $20. So at 930 at night you're trying to take pics of the cab and in the back and the spot you're parked in. Basically put on the customer what the rental location should be doing and then charge the customer if they don't do it. Just another way to charge more money for your company doing less.

Casey F. 
Rating:
5.0

nothing great staff

david M. 
Rating:
5.0

Customer did not leave a comment.

Walter M. 
Rating:
5.0

Nothing less or more the service was excellent. Very satisfied

NICU V. 
Rating:
5.0

Customer did not leave a comment.

GIANFRANCO T. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

The app was a nightmare. The pop ups that you have to keep deleting just to get to the appl And you should not be forced to download the app just to return the rental. I will be deleting the app and probably not renting from U-Haul again.

KEVIN M. 
Rating:
5.0

Customer did not leave a comment.

Jon P. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY W. 
Rating:
5.0

Customer did not leave a comment.

Jory B. 
Rating:
5.0

Customer did not leave a comment.

EARL D. 
Rating:
5.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

PETER D. 
Rating:
5.0

Awesome

MATTHEW A. 
Rating:
5.0

Customer did not leave a comment.

TAMI S. 
Rating:
5.0

Customer did not leave a comment.

GERALD S. 
Rating:
5.0

Love the customer service. I go the often and have a great experience every time.

Russell G. 
Rating:
5.0

Customer did not leave a comment.

Katie S. 
Rating:
5.0

Truck was dirty, but it did what I needed it to do. Would rent from here again.

Ross D. 
Rating:
5.0

The experience was amazing. very nice and friendly people.

MARIN A. 
Rating:
5.0

Great customer service!

kristin G. 
Rating:
5.0

Customer did not leave a comment.

Janet L. 
Rating:
4.0

Mileage charge is too expensive- RentalMax is only 49 cents per mile

ANDREW M. 
Rating:
5.0

The gentleman that helped us with all the arrangements and getting the trailer was extremely knowledgeable and nice.

David E. 
Rating:
5.0

Customer did not leave a comment.

Cameron M. 
Rating:
5.0

Very helpful. Definitely would recommend this location.

RONALD F. 
Rating:
5.0

Customer did not leave a comment.

KYLE A. 
Rating:
5.0

Customer did not leave a comment.

DANIEL N. 
Rating:
5.0

3rd time renting from here and always great service. Thank you again

Juan L. 
Rating:
5.0

very good location with nice people would rent from again better than other uhaul locations in the area

RANDALL B. 
Rating:
5.0

Great location Great customer service

rami N. 
Rating:
5.0

Actually the Mokena location was our second choice! And we will go through Mokena from here on out. We rent numerous times a year for our business. Our first choice and a neighbor to our office is 21719 S Center Ave, New Lenox · (815) 485-2611 The initial experience was terrible. No one onsite all contracts through UHaul portal which kicked me out more than once. We weren't able to load on Monday the 24th due to the delays. We will not go to the New Lenox location ever again until the site is staffed!

terry G. 
No reviews have been submitted for this location.

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