Customer Reviews for Stash and Dash
(U-Haul Neighborhood Dealer)

42 reviews

1582 Grace Ave   Lancaster, SC 29720

(803) 283-4003

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: 9 am - 1 pm
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(803) 283-4003

1582 Grace Ave
Lancaster, SC 29720

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: 9 am - 1 pm
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mitchell H. 
Rating:
5.0

Customer did not leave a comment.

JEQUAVIUS J. 
Rating:
5.0

This is the second time I have used U Haul and I have had no problems what so ever!!!

LINDA B. 
Rating:
5.0

Customer did not leave a comment.

AMY S. 
Rating:
5.0

This store took my trailers where as the original wasn't there. The original drop off in Great Falls was not available so I found another store to take.

Mary B. 
Rating:
5.0

Great customer service in the office!

BOBBY D. 
Rating:
3.0

Everything was ok

Janet P. 
Rating:
5.0

Customer did not leave a comment.

Jeanne D. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
3.0

Customer did not leave a comment.

Joseph H. 
Rating:
1.0

Absolute worst U-haul experience we have ever had. The employees didn't know how to work their own system and had no answers to questions. Horrible customer service

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

Sherry Y. 
Rating:
1.0

I used mobile pickup when I initially booked the uhaul when I got there it was already paid for the business I was picking up from was Greg bowers on Lynwood drive in Lancaster the did not have a key box to get my keys I call Greg bowers he said he was closed and that he would not come to give my keys to me he told me it wasn't his problem and that I should go to another uhaul and hung up on me. I called uhaul they said they would give me a 50 rebate for the inconvenience and they sent me to another uhaul overall all terrible experience would not recommend to anyone

Bradley P. 
Rating:
4.0

Customer did not leave a comment.

micheal C. 
Rating:
4.0

Customer did not leave a comment.

Tyre'Sse B. 
Rating:
2.0

I made the reservations online so I could pick up and go. Well, that didn't happen. What I had ordered online and what was showing at the pickup office was two different things. It cost me time I really didn't have. And the lady at the pickup office seemed like she was having problems with the software. So cost me more time. So, no it was not a smooth transition.

German G. 
Rating:
5.0

Customer did not leave a comment.

Mary W. 
Rating:
5.0

This comment does not reflect on Stash 'n' Dash but on my experience with U-Haul. I had to reserve the 26' truck via phone with U-Haul because they do not show this location as open on Saturday although it is open from 9 am to Noon. Information I was given at the time of reservation was "corrected" by another U-Haul employee the day before I picked up the truck. This was somewhat confusing and it sounded like U-Haul would move the truck before I picked it up. I think U-Haul needs to rethink their requirements that a location need to be open 4 hours before it can be shown as "Open" for business online.

Cheryl K. 
Rating:
4.0

Excellent trailer. I would like to buy a used one if available.

Kim C. 
Rating:
4.0

Customer did not leave a comment.

ronald C. 
Rating:
2.0

Customer did not leave a comment.

John L. 
Rating:
5.0

My dad said they need to do some maintenance check. His steering was loose, even after turning it off, when empty. But great, otherwise.

JAMES C. 
Rating:
5.0

Only drove the truck 20 miles but got charged for 8 gallons of fuel. The trucks average 9 mpg according to the internet but based off what I got charged for was 2.5 mpg kind of a rip off

Adam R. 
Rating:
5.0

Customer did not leave a comment.

Laine A. 
Rating:
5.0

The manager at this location has been nothing but gracious and patient in helping me resolve a moving issue with U-Haul that should not exist and is totally unrelated to her location.

Sunya Y. 
Rating:
5.0

Nothing

Jerry A. 
Rating:
5.0

Customer did not leave a comment.

judy Z. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
4.0

Some of the lights on the trailer were not working and a piece was broken inside the trailer but besides that everything worked great

austin S. 
Rating:
5.0

All I did was drop off the U-Haul truck. They were closed.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

JOE P. 
Rating:
4.0

Customer did not leave a comment.

Cassandra C. 
Rating:
1.0

Was Charged More Than What I Was Told I Would Pay.... I Also Paid For 25 Miles And Only Used 20....They Charged My Card Twice $65 And Then Another $6 And Something The Next Day An Didn't Tell Me Anything And It Should Have Been Less than a more Bc I Used Less Milestone than I Paid For

Caterrica A. 
Rating:
4.0

This location was fine. It is UHaul that royally screwed up. UHaul failed to meet the guarantee. I made reservations a week in advance and had confirmation the day before, but when I showed up there was no truck. You wasted multiple hours of my time and cost me labor that could not work with no truck. I will tell everybody to try another company as UHaul cannot seemingly get it right anymore.

Eric D. 
Rating:
5.0

Everything was perfect. Ms. Teresa always go out of the way to make sure I'm satisfied.

EVELYN S. 
Rating:
5.0

Customer did not leave a comment.

ronald D. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

ERIC B. 
Rating:
5.0

Customer did not leave a comment.

Alan D. 
Rating:
5.0

Customer did not leave a comment.

Wanda Q. 
Rating:
5.0

Customer did not leave a comment.

Rose S. 
Rating:
5.0

Customer did not leave a comment.

Jonathan Q. 
No reviews have been submitted for this location.

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