Great staff, very helpful when needed.
matt c
Air Lollipops
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Daly City, CA 94014
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Customer service was great
Yolanda MThis location was very unprofessional. Was not open at the time listed on the U-Haul app. The person who assisted me added a $30 safe move insurance charge that I did NOT select. I had to request it be removed from the bill. Also I was charged gas for milage when I had already refueled the gas tank. I only used about one gallon of fuel, but added two gallons. And then I had a milage charge of $13.09 added when I had already refueled the van. I don't think he even checked the gas tank. And the return vehicle instructions were not sent. The links did not work. I will not use this location again. I expected better from a well know company like U-Haul.
NEIL SThe app was extremely frustrating to use. It kept asking for a second person even after we already entered the information. The in-app chat support was very slow to respond and ultimately not helpful. There was also no assistance available at the pickup location, no direct phone number posted, and no easy way to contact U-Haul for support. What should have been a quick pickup process took over 30 minutes. If you’re going to offer mobile pickup, the app needs to work properly and support needs to be accessible. I will not use this location again.
Miki HThe location was ideal to rent the U-Haul truck and the call center was very nice and helpful during the check in and out process.
Jorge G