Customer Reviews for Steve & Jerrys

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Steve & Jerrys

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CLAUDE P.
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Customer did not leave a comment.

MICHAEL M.
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KEVINCHARLES S.
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Very friendly and helpful customer service associate!

Glenn P.
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Rick J.
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Mark S.
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Very friendly and jovial staff. I enjoyed the time spent doing the final paperwork for the pick up. No improvement needed.

Gary T.
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Nothing really. They were very helpful and instructive.

Gene L.
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RAYMOND S.
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Terry F.
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Very helpful with the paperwork and informative.I will rent from Steve and Jerry's again.

CONNIE W.
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Robert K.
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Larry M.
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Everything was very good smooth pick up and drop off wouldn't change a thing

RICHARD T.
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This location is my favorite place to rent the trucks and trailers from.The lady that rents the equipment there is a outstanding person to deal with.She is very friendly and very professional. I will keep coming back every time to rent trucks and trailers. Thank you steve and Jerry's.

SCOTT M.
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Customer did not leave a comment.

Sarah D.
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The mobile check in feature is nice. I paid for a dolly but did not get one. When I called to inform customer service they told me that they couldn't credit me until after I returned the truck. They said they "noted" my account but I was still charged. The location that I wanted to pick my truck up from had trucks but I was directed to a location that was 10 miles further away. My original reservation showed the location that I wanted. I guess that an extra $20 for Uhaul.

Richard T.
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The people at Steve and Jerry's are great.No improvement is needed.

Scott M.
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Sandy is extremely friendly and helpful. Thanks for the great service!!

Tobin H.
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Friendly and easy to work with. quick in and out.

james B.
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James D.
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Monti T.
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Penny N.
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Donald S.
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Was highly impressed with both pick up and drop off area

Gary S.
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Excellent personalized service. Would not go anywhere else in the future.

Daniel S.
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Joe J.
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Gregory A.
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Check storage areas for water or signs of leakage into the storage compartment.

Megan S.
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We got upgraded to a larger truck for the same price and were very satisfied with the truck we got. It was new and very clean, ran well. Service here was good except we asked the woman at the desk if we needed to show ID to register a second driver and she said no. When I got the receipt later it listed me as the only authorized driver of the vehicle covered by the insurance. Return for one ways was easy as well. Will rent from U Haul again.

Frank B.
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Leanne H.
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Allen S.
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Robert H.
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MORGAN G.
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Tim C.
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JOHN M.
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Wendy S.
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Tim C.
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matthew C.
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Darlene K.
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We dropped the truck off on a Sunday when the office was closed. However they had a man there to check the truck in and make sure everything was compliant.

Laurie M.
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Rick G.
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joe E.
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Tracie D.
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Mark M.
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Kenneth R.
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Omg they are so friendly!!

Gayle L.
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The U-Haul had a clothes hanger, piece of gum, and cigarette lighter USB charger left in it. A service tire monitor light intermittently came on, leading me to believe that the office's inspection of the vehicle was not very thorough.

Benjamin B.
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Very friendly and helpful people to deal with.

Paula H.
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kitty T.
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dan M.
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brett M.
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Kim D.
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Janet M S.
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William H.
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Jeffrey K.
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Everything went well.

Marylin G.
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Angel K.
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Jack B.
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Isaac E.
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Richard F.
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garrison V.
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roy S.
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Jason C.
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kasey L.
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They were excellent. Change nothing.

roger W.
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the woman behind counter was very friendly and polite

CARLE F.
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Simply the best experience I have ever had Nice friendly and accommodating people I would recommend this location to anyone I look forward to my next rental from them Ten Star rating if that's possible

Craig F.
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Cheryl H.
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John D.
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RONALD F.
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Excellent people ( Sandy and Bob)! Equipment excellent

dave A.
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JOHN C.
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Donald M.
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Friendly and efficient location.

Gregory J.
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KARYSA C.
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It was a great experience. I was in and out quickly for both pick up and delivery, no waiting! Truck was clean and ready to go. I appreciated the curb service on return, and very much appreciated the extra hand with transferring some unexpected left overs from my earlier deliveries. I would not hesitate to rent here in the future.

Michael A G.
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Windshield wipers need to be replaced. Otherwise entire experience went very well

Jay J.
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Daniel Q.
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computers on the corporate side were very slow.

Thomas V.
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This was the not preferred pick up. This pick up location out of my way. Pick up time was delayed 2hours.

Carol I.
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Truck was new, in good repair and worked very well for our needs.

happy B.
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Scott C.
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john B.
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We reserved a 26 foot truck, but had to settle for a 20 foot truck due to high demand. If a specific truck is reserved several weeks in advance, those reservations should get priority for the requested truck.

Scott F.
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Customer did not leave a comment.

Paul A.
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Excellent location! Very friendly, knowledgeable and helpful. Thank you!

Timothy M.
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SAADAT R.
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Nonet at this time

Cathy F.
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Tiffany S.
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susan B.
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There is nothing to improve on, very positive experience my first time renting. Keep up the good service!!

Craig F.
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Brian A.
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Jason V.
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Location was unexpectedly not open on the day (a Monday and not a holiday) I was scheduled to drop off truck, with a sign on the door saying not open that day. This created a lot of confusion and time wasted on the phone with the Uhaul 800 number.

Jaclyn H.
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DAVID G.
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Tiffany S.
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Susan N.
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Steve B.
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James K.
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The employees were very courteous and friendly.

No reviews have been submitted for this location.

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