I reserved and was charged for an appliance dolly but there was not one in the truck for us. We had to complete the move between the time this location closed and before they opened so we didn’t have an opportunity to go back and get the dolly. The Uhaul mobile check in and check out process is so tedious and time consuming. I will never use that option again, even if I have to rearrange my day to get to a location that is open during the time I pick up and return the truck.
Michael M
Steve & Jerrys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Madison, OH 44057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Plan on using them again
Joe VSuper easy great experience I have some trouble with the app returning the vehicle but other than that it was good.
Amanda SDo trucks typically have cruise control? Would make long drives more comfortable.
Jeffrey NMake sure the inside of the truck has been swept clean. When a customer pre-orders moving pads, make sure they receive them. DO NOT SELL THEIR PADS TO ANOTHER CUSTOMER! Do not treat customers rudely when they ask questions.
Gladys K