Customer Reviews for Storage Fit

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Fit

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Manuel P.
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Customer did not leave a comment.

MARK S R.
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always has a limited supply of equipment so usually i fo not get what is trully needed. there are other concerns but that is the biggest.

Wesley J.
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I had a utility dolly on my contract and it took them an hr to get it to me.

MICHAEL W.
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Customer did not leave a comment.

mark R.
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Customer did not leave a comment.

laura C.
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Smells like marijuana in the office and locked doors during business hours/30 mins prior to closing.

Kari S.
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Awesome guy !!! So helpful and easy to work with.

Charles W.
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Customer did not leave a comment.

David B.
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Customer did not leave a comment.

MARK R.
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The customer service was excellent. The Manager Arthur was very knowledgeable and helpful.

Carson B.
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Place was not open when I arrived. Employee smelled of marijuana.

Hal K.
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Open up on time. Answer questions clearly. Have software that works. My reservation was moved to this location. I was supposed to pick up at 8:30. When I got there, their sign said they didn't open until 9am. I rang the bell for 45 mins, and stood out in the 35-degree weather, until they finally opened at 9:15. Then, the links to describe the truck and trailer's condition didn't work, the guy didn't want to hook up the trailer or drive the truck, and he generally seemed to want to do anything except help me. I was over an hour late, while my movers, who I was paying $90/hour to, were waiting on me. This was insane. The best UHaul could offer me was $50 off my reservation, and that hasn't even shown up yet on my CC statement. I am beyond angry.

Tricia B.
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allow a public restroom. This did not affect the service provided but I had been driving 2 hours and had to desperately pee.

Nhan T.
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Customer did not leave a comment.

Faith J.
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I set up pick up time at 8am and no one was there. Then the guy says they open at 8:30, then why is there an option for earlier pick up. I set up to rent an appliance dolly and there were none available. I explained I needed to move a washer and dryer from an upstairs apt and the rep gave me a utility dolly and furniture dolly. Absolutely no help. I called to make a complaint and the rep on the phone (customer service line) asked why did I accept it if I didn't want it- I feel as though she was talking to me like I was stupid. The man literally said the items would work and threw it in the U-Haul.

JIM W.
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Location was NOT open till 7PM...due to the drive from Marshall, I was NOT able to make it in time to avoid a $20 after hours drop-off fee. However, since I arrives at 6:30 PM, I should have been directed to a location with a 7PM closing time. Why not?

joseph J.
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The guy was new charge us for 2 days then when we called to just accept the 2 days & keep the trailer he wanted 2 charge us for 3 days. So we go to turn the trailer in that Saturday way before time & be was closed what he failed to tell us was that he closed @12on on Saturday which was why he was trying to charge us for 3 days out was a mess left trailer with neighbor ing business who called him & got an ok to do so horrible experience I rented a car trailer @ Christmas from a legit Uhaul & I have never had such a bad experience until now.

Richard T.
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This comment has nothing to do with this location. It has to do with my initial attempt to contact Uhaul to rent the trailer in Bethany, OK. My wait time to reach your call center (last Sunday) was about 15 minutes maybe more. That alone is enough to discourage customers. And please don't remind me I could have used your online reservation tools; I know that. THe point is that if you are going to have a customer assist phone number, hire enough peops to answer within 2 minutes, please. If someone asks me about my Uhaul experience, that is what I'll warn them about first, which is not what you would hope.

Zariah G.
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Dropped off after hours

mark R.
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Customer did not leave a comment.

mark R.
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The Manager Arthur was very good and prompt.

mark R.
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I like paying in cash and this is the first place i ever wwnt that does not except cash

mark R.
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Customer did not leave a comment.

LAVON G.
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I was not happy with the gas not being where it need to be along with the dolly not securep

mark R.
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Great deal, friendly manager

No reviews have been submitted for this location.

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