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ALAN M
Customer Reviews for Storage In Motion
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reached out to them before making the reservation to ask a question about dropping off my equipment when done. He was more than willing to answer the questions, and everything went just like he told me after I dropped it off. Nice guy, that tries. I wish more people would do that. Thanks
JAMES AThank u for everything
CAYTLYNN SVery polite and friendly would highly recommend and going there again
CAYTLYNN SI had a unique issue that arose while booking my trailer. Storage in Motion solved the issue seamlessly and spent extra time making sure everything was set right. They were wonderful and I highly recommend using them if you are in NWA! They are a small business that cares for their customers!
NORA SAwesome service. Very responsive. Would use again 100%.
MICAH CI wasn't invited into their ac office, very hot! The car dolly was in horrible condition overall. It was obviously not checked when it was last returned. One of the chains was broke and too short to work properly. Then, the rear left trailer light did not function at all, had to wait for someone to come and replace the light. Overall a very bad experience with U haul, this delay threw my whole schedule off.
DUSTY LBJ was excellent to deal with
ANDREW SAnother great pickup experience from this location.
RACHEL YBJ and Amy went above and beyond to get me the vehicle I needed on short notice. It was very easy to communicate with them when I had to make changes to my reservation. I plan on only using their location in the future!
RACHEL YBJ and Amy were friendly and knowledgeable. I'll be using this location again next week.
RACHEL YExpect fantastic customer service from the whole team here in Rogers. I've used uhaul many times over 30 years. This was one of the best experiences I've ever had. I had made a mistake while using the app, and BJ was able to step up and fix my mistakes. I don't expect miracles and folks can only do what's humanly possible. However, I say get out of the bigger cities and rent from these fine folks. I was moving across the country and he saved my butt! Thanks again folks!
COREY BCould not ask for a better place for the best customer service Amy got my paperwork done and communicated everything to me well and BJ got me loaded up .Would recommend this place to anybody needing a U-Haul rental.
BILLY SBJ was friendly and helpful. He made the drop off easy and communicated everything well.
John KA neighbor dropped it off and these are a reflection of his experience
JOHN CNothing that I could see, excellent service!!!
CHARLES W