Customer Reviews for Storage King USA
(U-Haul Neighborhood Dealer)

33 reviews

4620 Old Lucerne Park Rd   Winter Haven, FL 33881

(863) 422-8326

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(863) 422-8326

4620 Old Lucerne Park Rd
Winter Haven, FL 33881

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Christine excellent Manager and Eric Toole

ANDREW N. 
Rating:
5.0

Customer did not leave a comment.

PONCIANO L. 
Rating:
5.0

The staff at Storage King were accommodating.helpful,and efficient.

David C. 
Rating:
1.0

Make sure trucks are full of fuel or at least match what your paperwork says. Clean inside of cabs better

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

roberto M. 
Rating:
5.0

Customer did not leave a comment.

Joann B. 
Rating:
5.0

Customer did not leave a comment.

DAVID N. 
Rating:
4.0

Customer did not leave a comment.

KENNETH L. 
Rating:
3.0

I had ordered furniture pads that were not given to me. My pickup location was changed from my original request (which is where I have a storage unit at). With all of the confusion, I didn't even remember that I had ordered them. I called Customer Service and they noted my account so that I would not be charged. When I dropped the truck off, the representative also noted the thing. Today is Friday, Jan 8th and I still have not received the refund for the overcharge.

Lori T. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

Victor F. 
Rating:
5.0

Thank You for the UHaul.

DIANE S. 
Rating:
5.0

Christie is excellent to work with very caring do not see any improvements needed

David M. 
Rating:
5.0

Customer did not leave a comment.

Juana M. 
Rating:
5.0

allgood

Stephen R. 
Rating:
3.0

Customer did not leave a comment.

Brittaney S. 
Rating:
5.0

Customer did not leave a comment.

Wanda R. 
Rating:
5.0

Thanks for your service

Angelica R. 
Rating:
5.0

Customer did not leave a comment.

Macy B. 
Rating:
5.0

No need to fix anything.

John G. 
Rating:
5.0

No improvements necessary. The lady who handled my rental was outstanding. She was cheerful, efficient, and very helpful in meeting my rental needs after a bad experience at another U-Haul facility. I will always go to Storage King USA for my future needs. She deserves a commendation.

John G. 
Rating:
5.0

Lisa was fantastic. I would definitely use there again.

john O. 
Rating:
5.0

Customer did not leave a comment.

Kimberly W. 
Rating:
5.0

Have you invoice ready at time if drop off.

Maria C. 
Rating:
5.0

Customer did not leave a comment.

Genevieve P. 
Rating:
4.0

I'll never rent from uhaul again. I will also tell everyone I know not to ever rent there. What a horrific time it was.

Jamie E. 
Rating:
5.0

Great service

Maureen S. 
Rating:
5.0

Customer did not leave a comment.

Lonnie B. 
Rating:
4.0

Customer did not leave a comment.

david S. 
Rating:
5.0

your service person made something that was new to me very comfortable. The truck was nice, easy to drive and maneuver. Thank you,.

jean B. 
Rating:
1.0

we were on a wild goose chase the truck was not where it was supposed to be a very bad experience

eugene B. 
Rating:
5.0

Customer service was marvelous. Very attentive, and detailed services.

David C. 
Rating:
1.0

Untrained person renting out the truck. I was informed I could drop the truck anywhere. This was not the case. Took 30 minutes to complete the rental process after she made several phone calls. Also Truck had an oil leak, leaked oil in both driveways while moving.

No reviews have been submitted for this location.

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