Customer Reviews for Storage King
(U-Haul Neighborhood Dealer)

449 reviews

3039 S Live Oak Dr   Moncks Corner, SC 29461

(843) 761-1371

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9:30 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(843) 761-1371

3039 S Live Oak Dr
Moncks Corner, SC 29461

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9:30 am - 4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

EUGENIA M. 
Rating:
5.0

Customer did not leave a comment.

BRANDON M. 
Rating:
5.0

Customer did not leave a comment.

PATRICK H. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA F. 
Rating:
5.0

Best customer service I have ever dealt with. I'll definitely be sending everyone I know thru them. Furbaby friendly too!

MELISSA B. 
Rating:
5.0

After the uhaul reservation system failed us miserably the manager of this location totally saved the day for us and went above and beyond to meet our needs in a timely manner….don't know what we would have done with him!

LORI L. 
Rating:
5.0

Customer did not leave a comment.

TAMMY W. 
Rating:
5.0

Nothing, Nicole at this location was very kind and professional

CHRISTOPHER V. 
Rating:
4.0

Customer did not leave a comment.

LEILA B. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE R. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Demetria W. 
Rating:
5.0

Fast and easy

BRIAN K. 
Rating:
3.0

Customer did not leave a comment.

LINNESIE R. 
Rating:
3.0

On Saturdays have more than person working.

Lakishia M. 
Rating:
4.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

DAVID B. 
Rating:
3.0

First the lady only gave me a 4 hour rental when I told her I had 3 cars to tow and one of them was the following day. 2nd I got to my first car and it took me 45 minutes to get the ramp to slide out. Once dropped off I noticed they hit my card for over double the rental fee.

CHRISTINA C. 
Rating:
5.0

Nichole was great, she is excellent with customer service.

James S. 
Rating:
5.0

Customer did not leave a comment.

Darryl W. 
Rating:
5.0

Check in was easy and my agent was friendly.

Adrieanna P. 
Rating:
5.0

Nothing!

PATRICIA H. 
Rating:
5.0

Au haul representative called me and told me that I need to drop off my trailer at a specific location even though I paid double for a one way trip and that I was told I can drop the trailer off at my desired location they at location they told me that I needed to call the drop off location of my choice and see if they would accept the trailer and that I needed to bring it over to the location that they wanted me to. I told him that that was not right and that I was going to still drop it off at the location I wanted. I feel that they were trying to Force me into doing something I didn't have to. This was a very disappointing situation that I got put in and I'm leaning towards not renting from you hall again.

BRADLEY Z. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

AKRAM Q. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

JAMAL M. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
5.0

Great service!!

SHEILA B. 
Rating:
5.0

Customer did not leave a comment.

JAYDEN B. 
Rating:
5.0

Tammy was excellent and helpful. This is the 2nd time I've rented from this particular U-Haul dealer. I've had exceptional customer service experiences both times and would certainly use it if I needed a 3rd time. You can bet I'd tell folks about my experiences with this company. Again, and Tammy has been wonderful, honest, and caring to my needs. Thanks so much.

DANIELLE A. 
Rating:
3.0

Customer did not leave a comment.

DEBRA L. 
Rating:
5.0

Paula from this store was very helpful and very kind to understand the customer's requirement and handled the dynamics beautifully. Though the uhaul team made a big mess on my moving, with Paula's thoughtful effort I made my move very smooth .

Girubakaran T. 
Rating:
5.0

Personnel was great and willing to go out of her way for us

WAYNE B. 
Rating:
3.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Dana A. 
Rating:
5.0

Customer service at this location was amazing. Friendly, prompt, and a pleasure to deal with. The truck was clean and served it's purpose. Pickup and drop off were both a breeze.

Brittney H. 
Rating:
5.0

Customer did not leave a comment.

KODY H. 
Rating:
4.0

Customer did not leave a comment.

Hillary B. 
Rating:
1.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

Everything was fine

EDMOND J. 
Rating:
5.0

Excellent experience

JEROD S. 
Rating:
5.0

If I need anything from this location I know I'll be going here

LAURENCE W. 
Rating:
5.0

Customer did not leave a comment.

amy C. 
Rating:
5.0

Quick, easy, and painless, thank you!

MACKENZIELYNNE B. 
Rating:
5.0

Paula was very helpful when I dropped my Auto Transporter off. She's a hardworking lady. God bless her!

Jon D. 
Rating:
5.0

Keep up the good work!

GEORGE H. 
Rating:
5.0

Nicole at Storage King was fantastic. My husband and I showed up to drop our rental truck off, I showed up first since he needed to put gas in the tank before dropping it off. Instead of it being awkward silence in the office, she was very kind and engaging! A couple came in before me to book a reservation, and she was very kind and patient with them as well, even with a language barrier. Thanks Nicole for making our drop off experience wonderful!

Carl B. 
Rating:
5.0

Nicole has always been helpful and knowledgeable about the equipment that is rented and I sense she loves what she does and it comes out as such , with the care and pride she takes in doing her job and over all its always a pleasure to do business with her. Great person . Thank u Nicole!!!!!!!!!

Joseph S. 
Rating:
5.0

The representative that I worked with was wonderful, will gladly recommend a raise and will let friends know about her

BRIDGITTE M. 
Rating:
5.0

very nice

DONALD D. 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL J. 
Rating:
5.0

People are great and really knowledgeable.

ARA S. 
Rating:
1.0

Customer did not leave a comment.

MARY S. 
Rating:
5.0

I was very happy with everthing.

Dennis S. 
Rating:
4.0

Customer did not leave a comment.

THOMAS G. 
Rating:
5.0

Customer did not leave a comment.

BRIAN K. 
Rating:
5.0

Customer did not leave a comment.

SUSAN G. 
Rating:
5.0

Customer did not leave a comment.

ANGELA V. 
Rating:
5.0

Customer did not leave a comment.

Brian A. 
Rating:
5.0

Young lady was very helpful and friendly on pickup and drop off.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

NELIA M. 
Rating:
5.0

The manger and Storage Kings was awesome. She was able to communicate with me efficiently.

Sheldon R. 
Rating:
5.0

I rented a open trailer and only had it less than 4 hours and I was charged for 2 days. I don't know if someone entered the dates in wrong but I still shouldn't have to pay for 2 days

JOHN KENNETH S. 
Rating:
5.0

Customer did not leave a comment.

Paul B. 
Rating:
4.0

Make the return process a little easier.

Matthew W. 
Rating:
5.0

I don't like uhaul partly because they don't offer military discount. However, The customer service representative was very nice and very helpful. she sets an example that should be implemented in all businesses across the board. She was friendly, helpful, and outgoing. A very rare quality you find in any customer service personnel anywhere. Great job 👍 Thank you

DANIEL N. 
Rating:
5.0

Great service and awesome employees!!!

ANGELA H. 
Rating:
5.0

Great customer service!

Tyler B. 
Rating:
5.0

Always love renting from Storage King!

Scott W. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN J. 
Rating:
5.0

Storage King on Live Oak was wonderful; we requested the truck a few hours early and it was no problem. The truck was in great condition, had the blankets we asked to rent ready and everything went fast and smooth. We would rent from Storage King again hands down.

FLOYD P. 
Rating:
5.0

Great customer service.

Marise M. 
Rating:
5.0

Very friendly service.

ADRIANNE M. 
Rating:
3.0

Customer did not leave a comment.

Kwalekah S. 
Rating:
1.0

Don't give customers Trucks that aren't leak proof. Rain leaked all in the truck and wet my belongings

Shanda Yvonne J. 
Rating:
5.0

NOTHING AT THIS LOCATION!!!! Exceptional customer service!!!‼️‼️‼️

Leo G. 
Rating:
5.0

Customer did not leave a comment.

KHYARAH ANN C. 
Rating:
5.0

Customer did not leave a comment.

CULISA B. 
Rating:
5.0

Customer did not leave a comment.

LARRY D. 
Rating:
5.0

Paula did an outstanding job!!!

Lyle P. 
Rating:
5.0

Customer did not leave a comment.

Gregory D. 
Rating:
1.0

Customer did not leave a comment.

Rachel C. 
Rating:
5.0

Customer did not leave a comment.

Alejandro M. 
Rating:
5.0

You did everything right! Paula is a sweetheart. Between my brother moving in with us from Iowa and then into his own place and us buying a new house and moving she took very good care of us and has become a friend of the family. I think she's seen us about a half a dozen times in the last few months.

LYNDA S. 
Rating:
5.0

Nothing! It was a great experience.

James H. 
Rating:
5.0

This was the best experience in renting a vehicle I have ever had. The people working there were extremely friendly.and knowledgeable.

Robin H. 
Rating:
5.0

The agent Nicole is incredible, she's friendly and professional. She went above and beyond to help me with my needs during pickup and delivery. Storage King is my official U-Haul location.

Alexandre S. 
Rating:
5.0

Customer did not leave a comment.

SEAN B. 
Rating:
5.0

need a jack on the cargo trailers The ladies who work there are fantastic

ROBERT L. 
Rating:
5.0

I've rented several trucks over the years. This was by far the very best experience I have ever had. The high point of the transaction was the stellar customer service! The staff at Storage King in Monks Corner, SC greatly exceeded all of my expectations. They made a really difficult situation for my family more bearable in a way noone else could and for that I am beyond thankful.

Melissa B. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Nothing the staff at this location Rock, very friendly and helpful. This is now my u-haul of choice!

Alexandre S. 
Rating:
5.0

Customer did not leave a comment.

AUSTIN C. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
1.0

NOT charge the customer when we have to go 50 miles round trip to pick up a trailer to attach to the truck when we ordered both of them TWO MONTHS AGO! The woman at the Moncks Corner location was very patronizing and had a bad attitude on the phone at this location. We explained it wasn't our fault that U-Haul didn't have a close location for the trailer and we had to go to ANOTHER STATE to pick up the trailer, but she was snotty, and just didn't care. I will never use this Moncks Corner location again.

Alfred C. 
Rating:
5.0

Staff was great!! Only thing I noticed, there was a smell of cigarette in cab of the truck...but ran the AC, all the time

RICHARD P. 
Rating:
5.0

Nichole was awesome. Very informative, kind and considerate.

OLIVIA W. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Wish I could , at this time everything is great.

MARK C. 
No reviews have been submitted for this location.

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