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Shelia B | Overall Experience
Customer Reviews for Storage Of Weatherford
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great!
Chuck DFriendly and helpful!!
Jayne H | Overall ExperienceI was with them for over 1 1/2 years (had two indoor units and 1 outdoor) and never had any issues. They were extremely helpful when I needed it and would highly recommend them if you're looking for somewhere to store your things.
Chad A | Overall ExperienceFriendly service! They could use more open parking as the rental trucks take up most of it. Had only one or two spots without using handicapped spaces.
Darby ANothing, the Storage of Weatherford ladies are great.
David BFriendly and efficient check in.
Brian B👍👍
Brian MMoved out of my storage unit here cause I no longer had enough stuff in it to justify the cost, also the price went up quite a bit since I moved into it. Other than that it’s a pretty clean facility and I loved that it seemed pretty secure and the gate hours being 6:00am - 11:00pm is great for someone like me that’s always busy during the day.
Ryan H | Overall ExperienceAttendant was very helpful
DONALD MWent to get a building at 5:13 on Saturday and the place was closed no sign on the door other than the closed sign and the hours of operation was until 6:00 . I called and asked and a lady by Kayla answered. She was real I don't know why no ones there but I can do it over the phone so I went ahead and did it over the phone but not everyone wants to give their information like that over the phone . If your operating hours is not until 6 then you should change your hours. Not a very good first impression
Bailey B | ReservationTruck was not clean and stunk inside cab. Very tight parking lot for large trucks.
John DI filmed my return it was a great experience.
Joseph SAmazing came out when I locked my dog in the truck I told the lady I was homeless with her.
Tammy Bu all overcharged me n rushed me
BRIAN FEasy pick up. The woman who helped was friendly and went out of her way to make sure we had what we needed.
Randall KJamee was accommodating & personable, which made the move out, less chaotic or stressful. Very nice facility.
BRENDA J | Overall ExperienceEverything went smoothly for me.
Judy FJamee, who helped us today, was excellent. She really went the extra mile to help us.
Billy BVery friendly and helpful
lavern cIt was a new and clean facility.
Billy R | Overall ExperienceVehicle has multiple service issues.
CLIFFORD MGreat experience, clean secure facility. Leased a unit for about a year.
Rhonda T | Overall ExperienceNo supplies for packing. Not enough room to park.
Christopher BReally appreciate your service. I would highly recommend your storage to others.
Margaret B | Overall ExperienceThe guy that moved me in was super nice. And a lock malfunctioned on the move out and the lady helped.
Nina M | Overall ExperienceGreat. Staff very helpful.
Leslie RHeidi at the rental location was very helpful 👍🏻😎
Michael FOrdered $20 of blankets and were not in the truck. This was on a holiday and now working to get my money back. Other than that, friendly staff and clean facilities.
Wesley WClean vehicle, fill wiper fluid, fill gas and prepare for next person. Mary Ann and Heidi were very polite and personable.
Sharry JYall have been Awesome.
DEBORAH GVERY difficult to back the truck out of the teeny parking area, and no way or place to pull forward. Vehicles coming into the area to enter storage facility, other vehicles parked in the lot, utility pole in the way…took me several minutes and careful maneuvering to even leave the lot. If you aren’t accustomed to backing a large truck using only side mirrors, this isn’t the easiest location.
Donna NHours were supposed be 9-6. Went to drop off at 3 and no one there.
Rex LThe uhaul check engine light was on It didn’t run right It didn’t turn worth a shit The place I rented it from was extremely rude When I called about truck share questions I was treated poorly. I will forever rent from some where else.
Chelsea SReservation time match actual pick up time. Had to wait 30 min for business to open.
Pedro RPerson on sight was argumentative and shook his head at me over the type of lock I had on my unit. He said that the person that rented the unit to me didn’t do their job when I moved in as I was not using their type of lock. HE was the one who rented the unit to me. I will never use this location again.
Scott C | Overall ExperienceThe person that helped us was very good and got us checked in and out quickly. Very pleasant to work with
Bill NThey didn’t have a 10ft truck but rented us a 15ft at no extra charge. Super easy check in and helpful staff!
Charles MGood place.
James S | Overall ExperienceNothing
Timothy GN/a
James SBest rental experience ever! The gentleman behind the counter was polite, got me what I needed, and explained everything thoroughly! I couldn’t have been happier!!
Amber MThis was a horrible experience, the attendant could not help without the manager and the manager is nowhere to be found. I hate leaving bad reviews but this was a terribly frustrating experience all the way around.
Justin LMeet my needs and would consider using the facility again.
Hugh A | Overall ExperienceBest storage in town. Top notch customer service and a great place to securely store your belongings.
Jennifer S | Overall ExperienceVery clean and nice facility.
Carissa K | Overall ExperienceNo A/C in a truck with less than 6000 miles. Roadside assistance was not able to come and fix it. They wanted me to drive 30 miles out of my way to have it repaired at a shop. Did not have time to do so especially when I’m being charged by the hour. When I tired to get compensation for the inconvenience I was not able to talk to anyone that authorization to do so. Not the first I have had trouble with U-haul and every time I’ve had to fight to be compensated.
Nora H