Return required by 9AM. Store not open. Had to go through online checkout, which was a PITA. Location was not the one scheduled online. It was 8 miles from town, which lowered the available contract miles by 8 miles. My available contract miles were lowered by 29 miles, which cut it close. Your online scheduling system led me to believe that the pickup / return sites were local to me, with my planned move well inside the 197 miles allowed. As it happened, I had only 13 miles left. Very misleading and deceiving.William H.
Customer Reviews for Storage Sense
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
it was very convenientFranchette B.
This was great! Exactly what I needed. The equipment was clean and ready for use. Thank you!Deborah S.
Customer did not leave a comment.Wade J.
Customer did not leave a comment.Robin B.
Customer did not leave a comment.LAUREN G.