Will definitely use them again to store our daughter’s dorm stuff. Great experience
Kelly L | Overall ExperienceCustomer Reviews for Storage Solutions Of Hays
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have rented storage for quite some time at the Hays KS facility. John and the staff have always been very friendly and great to deal with. I would recommend this facility to anyone looking for storage or rentals.
Donald B | Overall ExperienceIt was always a pleasure coming in to make my payments.. they worked anyway that they could to help you and make your experience pleasant.. wonderful staff and would definitely go back there again if ever I need to.
Kenda A | Overall ExperienceI had to clean out my Son's home, due to bad circumstances..... It has been more than 5 yrs since I rented a unit from Storage Solutions of Hays. My Son had a vehicle to store, but at this time a unit which would accommodate all his belongings and the Vehicle wasn't available. So with this said John let me store the car outside covered until one came available. I live out of State so the Men moved the car and all of his belongings into a unit that was bigger. They did that for me without any questions. Sent pics of inside the new unit, to let me at ease. I would greatly recommend Storage Solutions to any and everyone. Thank You Sincerely C.Y.
Christa Y | Overall ExperienceBooked unit thru app- got contacted by a guy named John who wanted me to confirm that was what I wanted. I confirmed it. Then confirmed with him wouldn’t be actually at unit till the next day. Came at 10:30 am and the employee first asked me if I was sure I had rented a unit there. Confirmed I did. Then asked me if I spoke to John- confirmed I did and showed the text messages and the U-Haul app which shows my reserved unit. Got told he doesn’t know where the unit is and could I come back later in 15 minutes cause John should be back. I text John, no response. It’s been over 20 minutes- I’m still sitting out front ( not able to drive randomly around in a 20 ft moving truck) and I have yet to hear back from either the employee who left to walk around or from John. Very frustrating experience.
Brittany S | ReservationVery friendly, easy move in.
Angel R | ReservationThe management and the staff were friendly and helpful and understanding thank you 😀
Felix T | Overall ExperienceThanks for being a great place to rent for the past few years. If we ever need a place in the future we’ll be checking with you.
Kendall G | Overall ExperienceGet place great people
Robert W | Overall ExperienceAbsolutely incredible people here, I never though the staff at a storage facility could leave such an impact but they really went above and beyond to be helpful and accommodating and god knows I needed it. Idk if you'll see this but thank you to John and everyone at Storage Solutions of Hays for helping me out of a jam and for being so incredibly awesome when I needed support from many states away!
Aaron R | Overall ExperienceWe were very happy with our storage room and highly recommend using Storage Solutions. Great customer service.
Brianne P | Overall ExperienceThe owner/manager was outstanding. He was always willing to meet every request I asked. I would certainly recommend this facility to any of my friends and relatives.
steve m | Overall ExperienceThe staff always took care of my needs in a timely manner and many times went above what was needed. I highly recommend Storage Solutions!
JOHN H | Overall ExperienceI would recommend this facility to others. I have not had any issues at all. Thank u for your help with our move!
Tammy N | Overall ExperienceThank you for such a quick refund, wish you would have had a larger unit available, you definitely would have kept my business. Great facility and very friendly staff.
Ezra S | Overall Experiencevery nice and very helpful
NEIL N | Overall ExperienceThe staff were friendly and helpful. John, the owner, was always willing to accommodate me with any special needs I had. Having rented various storage units and parking spaces at Storage Solutions for almost four years I never had any problem. The grounds are well kept and easily accessible. I always felt that everything I had stored there was safe and secure. The only reason I am no longer a customer is because I moved away from the area. I highly recommend this business.
Dan E | Overall ExperienceGreat customer service. Easy access to unit. Friendly people and great to work with in getting storage unit. Thank you so very much.
Sherri M | Overall ExperienceThe manager of this storage facility is very helpful and friendly, and made sure we had an easy time storing our daughter's property between and during her university years. If we need storage in Hays, KS again, we will call him without any hesitation. I wish all self-storage situations were this easy.
Daniel J | Overall ExperienceStorage Solutions of Hays was there when I needed a last minute storage unit and communicated well during move in and move out.
Myranda M | Overall ExperienceRun by top notch people. John is really nice and helpful for whatever your needs are.
Erik S | Overall ExperienceGreat storage facility, secured location
Salvador C | Overall ExperienceThe owner/ manager was always very friendly and helpful. He offered any assistance he could provide and gave us some lock spray to free the frozen lock. I am very pleased with his facility and service
Randall J | Overall ExperienceAmazing and very friendly people. Would come again.
Ayden S | Overall ExperienceWe appreciate this well-run facility and the friendly manager . . . and the root beer barrel candies!
CHRISTINE E | Overall ExperiencePleasant staff.
Nolan J | Overall ExperienceThis storage facility is the best one we have used so far. The owner was so friendly and very helpful to all our needs. I give this place an excellent rating!
todd m | Overall ExperienceHad a great storage experience!
BREANNA K | Overall ExperienceThey were amazing to work with! Would definitely recommend them to anyone looking for a storage shed.
Best W | Overall ExperienceGreat and friendly service.
JOSH M | Overall ExperienceWe enjoyed their business and assistance.
Angela C | Overall ExperienceJohn was extremely helpful whenever we needed something and very pleasant to work with. A great experience.
Deborah P | Overall ExperienceIf we ever need storage space again, this is definitely where we'll go!
Joye W | Overall ExperienceVery nice facility
SAM P | First ImpressionsEverything went smoothly, Door opened much easier than the W2 unit. Much appreciated the fast service! Thank you!
Privacy R | First ImpressionsUnit was clean and undamaged. Easy to access. Staff very friendly and helpful.
Adam S | First ImpressionsJohn was awesome. Super nice guy. Took me to find my unit, explained everything in great detail. Unit was cleam and we`ll kept. Thanks
STEPHANIE C | First ImpressionsVery friendly, and quick service. Will definitely rent from again
Privacy R | First ImpressionsOwner was very accommodating. Thank you!
Privacy R | First ImpressionsVery nice people
Privacy R | First ImpressionsI Love the Storage Solution of Hays. They are so awesome.
Privacy R | First ImpressionsStaff are always willing to help.
Privacy R | First ImpressionsStaff are very nice and helpful. Site is also very clean.
Privacy R | First ImpressionsVery helpful, quick, and clean! Loved it!
Privacy R | First ImpressionsVery friendly and helpful, it was cold when we were moving and the staff was great!
Privacy R | First ImpressionsReserving the unit and getting the key was very easy. I did not have any problems. Highly satisfied!
Privacy R | First ImpressionsOwner was very nice and accommadating to our storage needs. The unit was big, clean and the area was well lit. Would definitely recommend this place to everyone who needs a storage unit.
Privacy R | First ImpressionsExcellent customer service helpful with information about area services as I am from out of state. Would highly recommend. Very clean units.
Privacy R | First ImpressionsA little smaller than I had anticipated
Privacy R | First ImpressionsThe person was friendly and helpful and storage unit was clean and in good condition
Privacy R | First Impressions