Customer Reviews for Storage Solutions

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Solutions

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Stephen W. on

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Cheryl W. on

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Christopher B. on

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Laura L. on

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Wesley J. on

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timothy G. on

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The employee was so very nice and I asked questions about her swhile she was getting everything ready on the computer and all. She has had to work a lot when supposed to be off and other things. Please help her have a much better job experience from y’all. She sure deserves it! She did a great job!! And she said everything with a smile while talking a little about it! And only bc I asked. Thank you for the “blankets” that were in there to use. The ramp is very sturdy and great nonslip grip. Handles are great. Good service. Good truck. Good enough price maybe too.

Thomas P. on

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There was nothing wrong. Y’all rocked it. I came there on a Saturday morning and boom I was on the the road in my rented pickup truck!

BARBARA H. on

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I could not get 24/7 share to work. The manager got to work early and got me on the road an hour later than I had planned. She was extremely nice and I would deal with her again but renting on line was very frustrating...

Kim A. on

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Make sure you have enough trucks for the people who reserve them. I got there and there wasn’t enough trucks, but because I got there before the other person the lady said first come first serve.

Ashley K. on

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Anthony S. on

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never got up to help me place or unhook the trailer. but they did have my paperwork ready when I got finished

RACHEL R. on

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David P. on

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Matthew G. on

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Robert D. on

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Your 6ft wide trailer only has a 5 ft opening to drive up on. I was unable to haul the equipment I drove 4 hours each way to get. A waste of time, effort and money for me.

Dexter C. on

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Everything was excellent

Arleane R. on

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everything was excellent

Ronald T. on

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Jacqueline C. on

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Staff were very friendly and accommodating.

ALAN T. on

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Should consider a no smoking policy for the vehicles.

Pamela K. on

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Very friendly.

Natalie I. on

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The system was down when we went to pick up the U-Haul Saturday and I completely understand that technology has glitches so I was patience when it took an hour to complete the check out process however when I received 3 phone calls Sunday morning from the very RUDE site manager to tell me the truck was on the lot but the key were not in the box I was over it. When I explained we dropped them in the box the night before when their truck was dropped off she told me she would check the box again but that if they were not there she needed her keys. She then called we back again stating they were not there and she needed her keys. I put her on the phone with my boyfriend who dropped the keys in the box. He told her to check her cameras and then somehow like magic she said Oh the other girl had them in her hand. This “manager” was rude, unprofessional, and I would never have done business with U-Haul if I would have known this was what passed for acceptable customer service.

joe M. on

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The lady's at the desk were excellent n very knowledgable. However the truck had a low pressure tire light on and it's been like that for a long time. Definitely should be serviced as people have their belongings in them that are precious

David S. on

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Catherine K. on

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All was perfect except that the gal that hooked up the trailer left the connector chains dragging onnthe ground which could have sparked and caused a fire.

MARTHA D. on

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Harvey L H. on

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Fast efficient in and out service.

belinda H. on

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kim H. on

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New staff incorrectly labeled our trailer as a different one causing the receiving u haul business a lot of extra paperwork. It took almost 2 hours from first arrival to leaving with uhaul trailer on date of sign out. Too many delays for a lot of customers. Additional staff needed on busy days??

Tonelle K. on

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beverly S. on

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Customer Service was excellent. I have no complaints at all.

Kathleen W. on

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Trailer wires and lights did not work. 2 representatives from U-Haul came and tried to fix it but everything was messed up. Could not complete trip in time got my money back

Barry C. on

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Dennis S. on

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Excellent customer service!

Tom F. on

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Darrell L. on

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ROBIN P. on

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Everyone was great that helped me.

melisssa s. on

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The staff was very friendly and helpful!

DEBRA H. on

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Great place to store your personal items... Highly recommended

ASHTON H. on

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They don work with people who are behind on they storage..the only storage place I know that don't help or work with you from losing your storage due to money problems

MIKE B. on

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The staff was always friendly and helpful. We were very pleased. We used this storage facility because of a previous customer who was equally pleased with their service!

kurt h. on

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Yes this is the best storage and rental facility I have ever dealt with. Mario who is the manager is excellent. As the saying goes, Speed of the Captain, Speed of the ship. Everyone was Great.

EMILY P. on

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Very courteous staff, storage unit was clean and adequate size.

SHELEIN M. on

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Wonderful and friendly service!!

ERIKA N. on

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Cari at Storage Solutions is Wonderful! Very helpful and pleasant. Everyone should use storage solutions.