Everything was perfect, except there was suppose to be 24 blankets and there were only 18. Truck was just right for our move!Karen W.
Trailer Rental & Towing in Columbia, TN at Storage Solutions
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Columbia, TN 38401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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When I rented online, I was offered a selection of places to return my trailer. I chose the closest one. When I picked up my trailer, it had been changed. I was told it would be easy to change later. Not true. Your online and phone customer service access is terrible. My original drop-off location was changed from 3 miles away to a 60+ mile closed Body Shop. I was told to call when I got there and it would be easy to change. Very far from the truth! After about an hour of 20 minute waits and dropped calls, I was finally transferred to the correct person who could change my location.BRUCE M.
My equipment was not available at the location, I was under quoted by over $100. I will never use uhaul again after this experience.William R.
Very friendly we had an emergency arise and they were very helpful and accommodating.WILLIAM C.
I called this location and said I would arrive for drop off within 30 min. I arrived 28 min after I called to find a sign on the door stating â€œgone to bank, will return ASAPâ€. So I had to figure out the self drop off.Chelsea S.
Everything was amazing!quintin C.
Not a thing. I think the staff is great. They always take good care of me.Craig F.
When you rent a truck the lady tells you they wasn't suppose to rent that truck because it was going out the next day.. When you want too pay cash you can't until you let her keep 100 dollars instead the amount of the rental like the lady said on uhaul.comBarbara S.
very professional and hard working. will go to this facility for all storage and rentals in the futurekenneth G.
My husband and I have rented trucks, vans, trailers and even a storage unit from this UHaul location and our sales associates have always been friendly, courteous, and knowledgeable! Our equipment has always been clean and in good working order. I would definitely recommend using this location for all if your moving and storage needs!Elizabeth M.
They charge me more than what it supposed to be . The price they charge me was more than our dealGholamreza E.
Thank you so much for being flexible on the return. We look forward to using your location again!adam T.
Check the insides better, it wasn't terrible but there was sticky stuff on dash.David A.
My truck was canceled 4 times and you charged me $50.85 to make the mile difference up and the next day charged me the whole amount and now I can't get the $50.85 back please refund it to my cardJennifer B.
Friendly staff.Melvin B.
Rude, and when i had an issue with them overcharging, the Owner said it wasnt her problem to call uhaul. She just rented the trucks out for yall. When i called the customer service line, they told me i had to handle it with the place i picked the uhaul up at. im not too happy.Jessica R.
I originally rented a smaller truck from another UHaul in Columbia, when I went to pick the rental up it was not available, even though the rental was confirmed. I was connected to another rental company in Columbia and had to start all over with the rental process. I was very disappointed . The location on Cayce Lane was helpful.BEVERLY H.
They were very patient and flexible with scheduled times as we ended up needing longer than expectedTammy L.
Nothing,everything,and everone were great.Derrick B.
As long as anybody is working with Smitty they will have a easy transaction the man certainly knows this stufflynda C.
The location service did not work for my pickup or drop off so I had to go inside which caused some inconvenience. Storage Solution was great with helping me pickup and drop off.Enoch E.
Uhaul was very clean. Thanks for a pleasant experience.Claudio T.
The 24/7 pick up needs to be explained better when signing up for it. Never figured it out had to wait till the store open to rent my truck because it's hard using the uhaul account to pick it up b4 store hours. Or the workers need to explain it betterCandice S.
Excellent to work with.Lee G.
Directions to enter from trout wood rdLawrence V.