Customer Reviews for Storage Solutions
(U-Haul Neighborhood Dealer)

1,079 reviews

6201 Cayce Ln   Columbia, TN 38401

(931) 548-0048

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2:30 pm
  • Sun: 9 am - 12:30 pm

Services at this Location:

Contact Us

(931) 548-0048

6201 Cayce Ln
Columbia, TN 38401

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2:30 pm
  • Sun: 9 am - 12:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

This was the second place I went to after driving 4 hours to pick up the truck I reserved that had been double booked that day. The lady at Storage solutions was awesome however I was very disappointed and dissatisfied with the fact I had to drive extra and spend extra time to get another truck. I almost missed the deadline of moving my stuff out of storage unit because of the delay. This whole experience added extra stress to an already stressful move from one state to another!!!

Melissa D. 
Rating:
5.0

very easy to rent and return

tami P. 
Rating:
3.0

Customer did not leave a comment.

Christine D. 
Rating:
4.0

Open at eight-thirty

HUESTON M. 
Rating:
5.0

I had to speak with a UHaul phone rep for over 20 mins before they found this truck. Original truck location would not respond to calls. And no truck was found within a 1.5 hour drive radius. Until further search revealed a truck nearby. Please improve your ability to track where your trucks are. This level of effort to find a truck is very disappointing. It should be a top priority to have immediate knowledge of available trucks and their status.

Justin P. 
Rating:
2.0

Customer did not leave a comment.

Joshua F. 
Rating:
5.0

The truck was in graet shap and new!!

John S. 
Rating:
4.0

Customer did not leave a comment.

Becky B. 
Rating:
4.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Nothing. The service is fine.

RODERICK J. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L.  |  Overall Experience 
Rating:
5.0

Beware of staff, auctioneer, owner loops. Get "insurance"

Zamir C.  |  Overall Experience 
Rating:
5.0

staff was very courteous and efficient!

Terry P. 
Rating:
5.0

Customer did not leave a comment.

greg A. 
Rating:
5.0

Customer did not leave a comment.

Ila N. 
Rating:
5.0

Customer did not leave a comment.

Nicole A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Acquanitta D. 
Rating:
5.0

Customer did not leave a comment.

chris B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert H. 
Rating:
1.0

I attempted to return the truck (after hours with mobile site) the same day as rental. The mobile site service continued to be “unavailable” … and locked up many times. We left the key in drop box AND a note on my contract discussing the problem. I was tying to avoid the $20 fee if any employee had to check the truck in. I WAS charged the $20 fee and I have emailed and asked for a refund of the $20. YOUR site was unavailable for returning the truck , so it seems logical that I'd not be responsible for the $20 fee. Joseph Pennington 615-891-0960

Joseph P. 
Rating:
5.0

Storage Solutions is a great place for equipment and storage rentals. Dealing with the nice people here in Colombia, Tn. helps make up for the bad Customer Service you experience dealing with Uhaul Company directly.

JOHN K. 
Rating:
5.0

I was disappointed the trucks don't have staps in the vehicle to help keep items from shifting. It would be nice if uhaul supported this.

Patricia N. 
Rating:
3.0

I was charged twice first 50.00 and once the truck was dropped off 83.00 I never received my refund of 50.00 back in my account and I want to know how that happen

Antonia G. 
Rating:
5.0

Very friendly and efficient service!

Terry P. 
Rating:
4.0

Inside vehicle could have been cleaner. Truck ran well.

Jeffrey M. 
Rating:
3.0

The customer experience was pathetic, it took us 5 hours to rent the truck. we will never rent U-haul or would recommend to a friend or family. Approval process is terrible, I would like to suggest that please do the approval when some one is booking the U-haul, but not at the location coz when someone needs to verify with additional documents , it will be hard to provide them at the location.

LAKSHMI T. 
Rating:
5.0

Office always friendly and courteous. Most of my contacts were indirect via email. Staff was always responsive. Office on various occasions provided alerts and special reminders that were helpful. Our move was an overdue one to reduce our costs since we are on fixed income.

GENE P.  |  Overall Experience 
Rating:
5.0

Pam the manager and her staff were all so very helpful. I appreciate them !! God Bless, Troy Freeman

TROY F.  |  Overall Experience 
Rating:
5.0

This company was a joy to deal with, I was very pleased from start to finish and would definitely use them again if needed.

Jeremy W.  |  Overall Experience 
Rating:
5.0

I was greeted with the most helpful and wonderful customer service staff all three time I went in! Everyone was so helpful, polite and friendly. I have rented Uhals from this location several times over the past few years and I have to say I truly appreciate the excellent service every time.

Christina C. 
Rating:
5.0

Worked out great they were very accommodating.

Mark L. 
Rating:
5.0

Absolutely great customer service...they always treated us like they have known us for ever . Always helpful and professional..

Sherry B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Vicki S. 
Rating:
5.0

Customer did not leave a comment.

Mike T. 
Rating:
5.0

The staff at the Columbia, TN Cayce Ln location are out standing and very helpful. Appreciate them very much!

Donald Y. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

Troy H. 
Rating:
5.0

Great folks to deal with. Fast and efficient process.

Harvey H. 
Rating:
5.0

The attendant was very helpful and friendly. Thank you for great service.

Philip S. 
Rating:
5.0

Customer did not leave a comment.

Tammy N. 
Rating:
5.0

Customer did not leave a comment.

Cynthia K.  |  Overall Experience 
Rating:
5.0

Everything was great. I didn't know that I had to the truck check via the internet.

TIM B. 
Rating:
5.0

Customer did not leave a comment.

Joshua L. 
Rating:
3.0

Customer did not leave a comment.

ERIK L. 
Rating:
2.0

I was charged 25 $ cleaning fee on a day that was raining and nasty. Little over the top when you know the truck will be dirty

Robert J. 
Rating:
5.0

The Manager Pam is very knowledgeable and friendly.

Andrew C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tina W. 
Rating:
5.0

Customer did not leave a comment.

Lynda C. 
Rating:
5.0

Third time using them. Service just gets better each time. Pam and Nina do customer service like it should be done. Truck and supplies were ready upon arrival. Would highly recommend them.

Lee J. 
Rating:
5.0

I won't go to any other UHaul location. This one is professionally run, friendly and efficient.

Barbara K. 
Rating:
5.0

The mobile application makes me not want to ever use UHaul again.

Edward G. 
Rating:
1.0

I feel I was ripped off was over charged even after I put the gas back in the truck. And when I called to check on it I was given attitude by a Nina Howard who refused to give me the corporate number I haven't had good experience with u haul it's always a scam in the air i even took pictures before moving the truck to be sure the mileage and gas was correct but that seems not to matter cause they debt your credit card what they feel like and the worker Nina to be exact was very unprofessional and needs more training at the Columbia office.

Ashley W. 
Rating:
5.0

Customer did not leave a comment.

HUGH R. 
Rating:
4.0

lady in office when I dropped off truck was very rude

Darleen H. 
Rating:
5.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

patricia D. 
Rating:
5.0

I first started at another uhaul supplier and they were shady and tried to take advantage of me. I cancelled that reservation and then went to Stargate Solutiins. Night and Day experience! They were friendly, courteous and just awesome. They are where I will take any future business!

Mary F. 
Rating:
5.0

Would not give refund when they did not have any other larger units available

Terri G.  |  Overall Experience 
Rating:
5.0

Hands down this staff is the best to work with. I went to another location when they were out of trucks and the "other" location was a NIGHTMARE! I will never go anywhere but Cayce Lane

Barbara K. 
Rating:
5.0

Pam and her crew are very good. We had a storage unit earlier this year and were very happy with the service. We've also rented several trailers recently with a local move. I keep coming back because They are so easy to deal with. Please keep them around! Thank you, SM

Scott M. 
Rating:
4.0

Keep the box trucks serviced. The one I rented was difficult to steer, needed a front end alignment.

Susan T. 
Rating:
5.0

Customer did not leave a comment.

Tonya B. 
Rating:
1.0

Staff should be trained on how to explain the 24/7 online process. Staff should also learn how to be friendly to customers instead of being rude

Michael T. 
Rating:
5.0

There needs to be a way to lock the trailer to the ball so it cannot be stolen in a hotel parking lot, etc.

Irvin B. 
Rating:
5.0

N/A

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Lisa L. 
Rating:
5.0

Storage solutions helped me with all of my needs. Nice friendly staff and very clean.

JESSICA W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
1.0

I HAD THIS TRAILER BOOKED FOR A MONTH!!! THE DAY WE WERE SCHEDULED TO PICK IT UP, NO ONE WAS AT THE SHOP. CALLED U-HAUL AND THAT LOCATION IS CLOSED FOR A MONTH. HAD TO GO SOMEWHERE ELSE. THE TIRE WAS FLAT, HAD TO RETURN THE CAR HAULER AND PICK UP ANOTHER ONE. THIS IS THE SECOND TIME I HAVE ATTEMPTED RENTING FROM YOU. THE FIRST YOU CANCELLED ON ME FOR I NEEDED IT OVERNIGHT. THEN THIS. YOUR ALL ARE UNPROFESSIONAL AND UNCOUTH AND SHOULD BE OUT OF BUSINESS. I WOULD HAVE THOUGHT A FULL REFUND WAS IN ORDER. I GOT $30. OFF!

Dane V. 
Rating:
4.0

The service is exceptional and friendly.

Gregory H. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
4.0

The gentleman that helps with getting the trailer set up, it would have been nice if he communicated what he wanted before you start and not get so frustrated with the clients. Other than that the experience was great

Neeco L. 
Rating:
1.0

I rented a tow dolly. Upon inspection it was broke. The attendant left the desk. After being ignored with 3 other customers waiting also; there was no understanding of how to simply exchange the serial numbers on the dolly. Several attempts refunding and recharging the attendant eventually gets it done. Upon my return, the same attendant was outside leaned in a car window. (Refer to video surveillance). I assumed maybe a customer. This was 5:15. While waiting to be checked in I figured I'd help out, so I disconnected everything, put the chains up so as to not drag on the ground or get in the way, and ratcheted the wheel straps up to straighten them out as to not get caught in the tow dolly tire well. I backed the dolly in place. Right about this time the attendant went into the building. I figured she would be right out after she finished up what she was doing. I waited next to the tow dolly, however after a couple of minutes I figured I should go see how long until I could be checked in. I get up to the door and the attendant is sitting at the desk, however the door is locked. I looked at my clock and it was 5:34. Now it dawns on me it must have been a friend not a customer she was talking to thinking closing time must have been 5:00. Maybe I'd get lucky and since she was still here I could get checked in? I tried the door a couple of times, and was still ignored. Just like when I pulled up, like when I took care of the dolly myself, just like when trying to exchange dollies when the original was broken. I gotta say for a person who apparently does not like people to interrupt her day; I'd say customer service is not the industry to choose for a job. At this point to make it worse, I now see the sign stating closing time is 5:30. Refresher here, 5:15 arrival, 5:15-5:30while im doing the attendants job steadily being ignored. Time checking door due to her not willing to inspect equipment 5:34. I sit in my truck and call the customer service number listed knowing this lady is going to try and charge me for tomorrow because she thinks she is getting away with ignoring me again as she walks past my truck and into her vehicle and leaves. A point was made on her part “not to make eye contact”. Im telling my mom this story because I just was finishing up moving her from a previous week she rented a truck from there. My moms comment was it was no customer she was leaned in that vehicle window talking to, it was her friend. Apparently my mom was ignored in the same manner. I understand your equipment is rented to make money, however my time equates to money as well and I don't like it needlessly wasted. I don't mind paying for an extra day, but her arbitrarily adding on another is unacceptable, and the additional day beyond that should be compensated for my time and wasting my moms time, which rolled down to effect me again, I just didn't realize that delay yet until I was telling this experience. Your customer service center told me this woman had the nerve to put in the notes how I didn't come straight inside since it was close to closing time. Being a storage center as well, I thought it stayed open later. That's beside the point, her expecting me to rush doing her job for her was enough, on top of being ignored repeatedly is not looking good for your upcoming sales in the future. Maybe you should consider her for a less demanding job, like cleaning the storage units with no customers to interrupt her busy day. David Fletcher 931-548-9815 Fletch416dcf@yahoo.com

David F. 
Rating:
5.0

Storage Solutions is a great place. However, U-Haul is a joke and a ripoff. I will never do business with U-Haul again. Penske has my business from now on!

Sidney W. 
Rating:
5.0

Customer did not leave a comment.

Farron W. 
Rating:
5.0

Everyone was very nice!

Terry P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron S. 
Rating:
5.0

Check the tires and put new ones on when needed.This cargo van I rented to go cross country had bad tire tread on the rear tires and the front tires were borderline.I was very concerned during my journey about the possibility of a flat or worse.

Kenny B. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Greg A. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Want to say Thank You to Cody here at the Cayce Lane location. His pleasant personality and performing the check-in quickly and thoroughly made this part of the move a lot easier. Job Well Done, Cody. Thank You!

LEE J. 
Rating:
4.0

I rented furniture pads and the gentlemen forgot to get them for me from their supply. Perhaps utilize some sort of checklist against the purchase invoice?

Catherine T. 
Rating:
5.0

Very clean facility and friendly staff. Pickup and drop off was very easy.

Peggy B. 
Rating:
5.0

I just moved to a larger storage with my husband Freddie Currie. Thank you

beverly c.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

My rental was cancelled the next day because I was upset over there being 2 feet of dirt blocking the entrance to our unit. There were no apologies - except from the maintenance guy that saw and understood our problem. Nina was condescending and never once apologized - all she did was shrug her shoulders and said we could wash the mud off our vehicle. We couldn’t even get to the unit. They called after we left and said the problem would be cleaned up the next day and then called 20 minutes later and said the owner cancelled our agreement. Still waiting for our refund…

Emily C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey P. 
Rating:
5.0

Customer did not leave a comment.

Colette H. 
Rating:
5.0

Customer did not leave a comment.

Jesse P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
4.0

Customer did not leave a comment.

Gina W. 
Rating:
1.0

Measurements were incorrect.. drove for 5 hours to Alabama to pick up a sxs and couldn't drive it onto the trailer... waste of time, money and had to deliver back to original u-haul.. I deserve a refund

Joshua C. 
Rating:
4.0

What was a $44 initial cost including the appliance dolly, turned into a $71 bill. I used 3 gallons of gas and charge $14.02, which is $4.67 per gallon—regular gas is $2.89 in our area. IF you want satisfied customers, be upfront on ALL costs. I used it for one hour, and walked away a very dissatisfied customer. And will warn anyone I know about this incident.

Robert C. 
Rating:
5.0

Super friendly in a high stress situation helpful and accommodating

Michael F. 
Rating:
5.0

Excellent facility in all aspects. The staff was especially great! Thank you!

Ronald B.  |  Overall Experience 
Rating:
5.0

The staff was absolutely astounding from the beginning Of using the storage to the very end! Will def recommend others to them!

Jennifer W.  |  Overall Experience 
Rating:
5.0

The staff was helpful and the process was quick and easy...

Pamela O. 
Rating:
5.0

Customer did not leave a comment.

DYLAN B. 
Rating:
5.0

Customer did not leave a comment.

PATERRIA F. 
Rating:
5.0

The storage buildings are built too close together, so all the units located down the alleys are not accessible with your vehicle. The alleys are too narrow to drive in there safely to load and unload directly from your vehicle. This is very inconvenient.

Matt B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Harry C. 
Rating:
5.0

I was extremely pleased with the service I received and the vehicle I rented. The employees were professional and efficient.

Linda L. 
Rating:
5.0

Great run company!!!

Richard T. 
Rating:
3.0

Customer did not leave a comment.

Cindy O. 
Rating:
4.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

LATOYA R. 
Rating:
5.0

I realize that you are not guaranteed to pick up your rental at the place you requested and I can understand that if you are looking to rent within a day or two. However, if you have requested it weeks/months in advance I believe this is a service that could be enhanced through the service of a courier. A customer should not be expected to drive 45 min. to an hour away from where they had requested pick up when they are already on time constraints. Also, our 26' truck did not have any working A/C and the weather was in the 90's. I did contact our pick up location however they don't service U-Haul, waited on hold with U-Haul for 45 min. and eventually had to hang up since we had to start loading. VERY POOR CUSTOMER SERVICE!!!! Side note: only an AM radio to listen to on a 12 hour drive! For $2000 in rental costs I thought the service was very subpar and if need be, I will pay more next time JUST so I don't have to use U-Haul. I will never recommend U-Haul and considering my experience with them on this last move, I have nothing good to say!!!!

Dave B. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
3.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

Bob S. 
Rating:
4.0

drop off is easy

KYLE E. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

Customer did not leave a comment.

JESSICA ANN M. 
Rating:
1.0

Reserved 20' truck with appliance dolly several weeks in advance. Was told the day I arrived and after I paid for the truck that they had sent the dolly I reserved on a one-way rental. Couldn't get the online service to work when returning equipment. Next move, I will be using any service other than U-Haul!!!

Deborah P. 
Rating:
5.0

Customer did not leave a comment.

Vicki B. 
Rating:
5.0

I really loved my space

Latoshia W.  |  Overall Experience 
Rating:
5.0

A very clean and secure place to store your personal items. Staff very friendly and knowledgeable.

Jan T.  |  Overall Experience 
Rating:
5.0

Staff was always super friendly and helpful!

Monica F.  |  Overall Experience 
Rating:
5.0

I was at this facility for over 4 years because i had to be!!!! The first manager would crash into the corner of the unit so that he could remove siding and steal all he could find of value. THEN we got Rude Obnoxsios Pam and she should not be allowed to run anything else in the rest of her life. She is mean, nasty, and very un helpful.

ANDREA A.  |  Overall Experience 
Rating:
5.0

The manager was rude and unappreciative. After being in the unit for a few months she changed my payment from $195.00 to $225.00 . She also took extra money out my account for truck use. She's very rude. Will not use that facility again.

LaLinda S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID R.  |  Overall Experience 
Rating:
5.0

Hello, we would highly recommend Storage Solutions to anyone looks for a safe and secure environment to store any belongings. Thank you to the staff for being so eager to make sure our move to The area went smoothly. Chuck and Mary G

Charles G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marian B.  |  Overall Experience 
Rating:
5.0

The two girls up front helped me tremendously. First day I came in I was very stressed with the move, they worked it all out for me (renting U-Haul + two storage units, and I felt so much better after I left. They are very experienced and have knowledge of their job duties.

Nikki T.  |  Overall Experience 
Rating:
5.0

Great Place

MARK M.  |  Overall Experience 
Rating:
5.0

Always available for assistance. Nice office staff. Used their facilities for 2 years.

Kerrie G.  |  Overall Experience 
Rating:
5.0

Office staff was wonderful. Pam is truly an asset to your company.

Angela C.  |  Overall Experience 
Rating:
5.0

Had extra boxes they wouldn’t take back said it had been too long after purchase date. I had a Disaster and was a paying customer for several months and purchased several boxes and tape. I had 4 boxes they could have taken them back

Cheryl R.  |  Overall Experience 
Rating:
5.0

I would recommend storage solutions to anyone they have been great and has helped us anyway we needed help especially with the Marine Corps league from a detachment 1286 thank y’all for everything

KERRY H.  |  Overall Experience 
Rating:
5.0

Everyone was great that helped me.

ROBIN P.  |  Reservation 
Rating:
5.0

The staff was very friendly and helpful!

melisssa s.  |  Overall Experience 
Rating:
5.0

Great place to store your personal items... Highly recommended

DEBRA H.  |  Overall Experience 
Rating:
2.0

They don work with people who are behind on they storage..the only storage place I know that don't help or work with you from losing your storage due to money problems

ASHTON H.  |  Overall Experience 
Rating:
5.0

The staff was always friendly and helpful. We were very pleased. We used this storage facility because of a previous customer who was equally pleased with their service!

MIKE B.  |  Overall Experience 
Rating:
5.0

Yes this is the best storage and rental facility I have ever dealt with. Mario who is the manager is excellent. As the saying goes, Speed of the Captain, Speed of the ship. Everyone was Great.

kurt h.  |  Overall Experience 
Rating:
4.0

Very courteous staff, storage unit was clean and adequate size.

EMILY P.  |  First Impressions 
Rating:
5.0

Pleased to have found this place. Great facility and awesome people. Thank you

Privacy R.  |  First Impressions 
Rating:
5.0

Awesome!!!

Privacy R.  |  First Impressions 
Rating:
4.0

Very clean and secure.

Privacy R.  |  First Impressions 
Rating:
2.0

Still have not heard back from a manager to pick out a unit.

Privacy R.  |  First Impressions 
Rating:
3.0

Easy to do business with!!

Privacy R.  |  First Impressions 
Rating:
4.0

I did Not use the storage I rented. I canceled Because I no Longer needed storage. Canceling was very easy and customer service rep was very helpful.

Privacy R.  |  First Impressions 
Rating:
5.0

So when i resevered the unti the Gentlman was very informative and the ladies at the location were awesome as well.. WILL do more buisness with you

Privacy R.  |  First Impressions 
Rating:
5.0

Friendly staff. Clean units.

Privacy R.  |  First Impressions 
Rating:
5.0

Storage Solutions was fantastic with helping me move. Megan was very through and friendly. I will recommend them to anyone needing a storage place in Maury County.

Privacy R.  |  First Impressions 
Rating:
5.0

Every one who works there is super friendly and helpful. They explained everything and made the process easy

Privacy R.  |  First Impressions 
Rating:
5.0

Everyone I worked was very very nice and amazing customer service.

Privacy R.  |  First Impressions 
Rating:
5.0

You were FANTASTIC!!

Privacy R.  |  First Impressions 
Rating:
5.0

Very nice facility and an awesome, very informative staff that worked with me. I would highly recommend this facility.

Privacy R.  |  First Impressions 
Rating:
5.0

Mario was very helpful and friendly. We got what we wanted and moved our things in that day. The unit is the right size for us. We are happy with the security and it is close to where we live.

Privacy R.  |  First Impressions 
Rating:
4.0

N/a

Privacy R.  |  First Impressions 
Rating:
5.0

Easy reservation process and unit was ready to move into immediately. Clean and convenient.

Privacy R.  |  First Impressions 
Rating:
3.0

Storage Facility assisted me in getting a larger unit than i had reserved. Very friendly and helpful people.

Privacy R.  |  First Impressions 
Rating:
4.0

Very helpful and polite employees. Storage unit areas clean and easy to move around in. Definitely will refer family and friends.

Privacy R.  |  First Impressions 
Rating:
5.0

Wonderful and friendly service!!

SHELEIN M.  |  First Impressions 
Rating:
3.0

We found anot her storage closers to us

Privacy R.  |  First Impressions 
Rating:
5.0

Switched to larger unit, no problems. Very courteous

Privacy R.  |  First Impressions 
Rating:
4.0

great customer service, good prices. something came up on friday and i was unable to move in on that day...but very satisfied w/ everything

Privacy R.  |  First Impressions 
Rating:
4.0

So far everything is going smoothly. Everyone has been very helpful and knowledgeable.

Privacy R.  |  First Impressions 
Rating:
5.0

Staff was very friendly and helpful. Facilities are clean and climate control was nice and cool.

Privacy R.  |  First Impressions 
Rating:
5.0

Very friendly staff and clean storage facility. I highly recommend the climate control units!

Privacy R.  |  First Impressions 
Rating:
4.0

The staff at the facility were very friendly and helpful. The initial unit that we rented was too small and they helped us exchange it for a larger one very easily.

Privacy R.  |  First Impressions 
Rating:
3.0

I actually did not not use the storage in Columbia. I found a closer storage facility closer that fit my needs best do to location.

Privacy R.  |  First Impressions 
Rating:
5.0

Very clean and updated. Professional staff and great people. Best storage place I have ever seen.

Privacy R.  |  First Impressions 
Rating:
4.0

Very friendly

Privacy R.  |  First Impressions 
Rating:
5.0

Cari at Storage Solutions is Wonderful! Very helpful and pleasant. Everyone should use storage solutions.

ERIKA N.  |  First Impressions 
Rating:
5.0

Great customer service, very clean and organized facility

Privacy R.  |  First Impressions 
Rating:
5.0

Though its a little out of the way south of Nashville, its worth it. Excellent value. The staff / service is bar-none, the absolute best. I highly recommend!

Privacy R.  |  First Impressions 
Rating:
5.0

Tammy was courteous professional.Very helpful in trying to accommodate me with office hours.I would call them again for any storage needs that I have recommend them. Prices very reasonable!!

Privacy R.  |  First Impressions 
Rating:
3.0

We did not move into this unit. We were able to locate another unit closer to our home.

Privacy R.  |  First Impressions 
Rating:
5.0

Everyone was very nice and helpful when I was getting my stuff moved into my storage unit.

Privacy R.  |  First Impressions 
Rating:
4.0

every thing was fine

Privacy R.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top