I checked the truck in after putting in enough gas to get the tank back to the five eights mark, putting in twenty-one gallons, which surprised me since the truck was supposed to get ten miles to the gallon and since I had only traveled165 miles. But that is what it took, so I moved on. When the lady at check in got in the truck to park it, she said nothing about the fuel level, which did not surprise me, given the tank showed five eights of a tank. She gave me a receipt showing total charges, and I left happy. Later, I received in my e-mail an updated invoice showing a new total, and a new charge for $10.20, for more gallons of fuel at $2.50 a gallon. There is no way that the tank was below five eights, and even if it was, there is no way to get it there. and, even if it was, why was it not mentioned and charged while I was there instead of giving me a fraudulently low receipt, just so I would ignore the more expensive receipt when it was later emailed to me? I feel as though I have been stolen from, and I am contemplating what my next steps will be, since even though I am retired, my law license is still active.
TED H
Storage Solutions
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Columbia, TN 38401
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Customer Reviews
- 4.0 Average Customer Rating
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Complimentary dollies. One of the people helping g me move had no idea we had to pay extra. Very frustrating that those are put in the back of the truck when they are not needed.
DANIEL PThey could clean the cup holders which had dried liquid of some sort but other than that it was fine.
Michael HTruck I rented might need a transmission check
KIMBERLY MI got gas and have my gas receipt and was charged gas fee. Wish I would have gotten a call given me the opportunity to get more of they felt it needed more.
DEIDRE H