just alot of steps to pick up keys , would be difficult to a older person. should inform before hand that it takes several mins to pick up truckHeather S.
Customer Reviews for Store Ease
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Drop key box should be located outside and clearly marked. There was a little non staffed office that said open so I left keys in a desk top compartment. I called the drop point this morning but they stated that I needed to call U-Haul they didn't care where I put the keys. So I did speak to U-Haul representative and she said all was good on my side and not to worry. She showed truck returned to proper location and she received pictures.DONALD P.