Worst customer experience of my life! There are NO U-Haul employees here and you must use the very customer unfriendly U-Haul phone app to get the code to open the lock box for the key to the truck. I wasted 90 minutes of my day trying to download the app, turn on location services and getting the key. VERY disappointed and frustrating experience!
MARK R
Store Ease
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Oxford, AL 36203
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very nice!
Tyler DNothing to do with the location. The U-Haul app was not working as it should, took an hour to get the truck dispatched.
Steven HEverything was good but had a problem when dropping truck off. Said we didn't return in time and got lost several times because of wrong directions. Was late getting there and getting a storage unit. Customer service was excellent. But people should know about the uhaul drop off cause we were looking for uhaul not storeease. It can be confusing to some and like us if you aren't from around here..you're going in circles. I would def refer this place to others though
Amy CMake sure they get there refund back i still havent got mine
Tiffany D