Customer Reviews for Streets
(U-Haul Neighborhood Dealer)

109 reviews

17750 Greeno Rd   Fairhope, AL 36532

(251) 929-9419

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(251) 929-9419

17750 Greeno Rd
Fairhope, AL 36532

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great experience. Staff was available and amiable. Made the process very quick and easy.

Charles R. 
Rating:
5.0

make sure the customers who send in their driver's license, take precedent over those who don't

SWAN B. 
Rating:
5.0

Customer did not leave a comment.

Derek T. 
Rating:
2.0

This location charged us $60 for an extra day. We turned the uhaul back in to them, handed the key over a few hours early on the day it was supposed to be dropped off and they managed to charge us for an extra day. I am pissed and want a refund.

Brandon H. 
Rating:
5.0

Customer did not leave a comment.

Henry H. 
Rating:
5.0

Outstanding service!

JOHN J. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Customer did not leave a comment.

JIM L. 
Rating:
5.0

Customer did not leave a comment.

JAMES R. 
Rating:
5.0

Great people with an easy system to get in and out quick and simple.

Heath B. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

All good

Scott M. 
Rating:
5.0

Yes the lady was very professional and friendly...would definately use again.

larry G. 
Rating:
5.0

Customer did not leave a comment.

Shannon T. 
Rating:
5.0

The lady who assisted me was very helpful and seemed genuinely please when she found me an option that saved me money and added a couple of days to my delivery date at no additional cost. I would certainly recommended this U-Haul location.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Customer did not leave a comment.

RODNEY S. 
Rating:
5.0

Customer did not leave a comment.

william B. 
Rating:
5.0

Nothing

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Heather was courteous and friendly. Also, she was very helpful on an incorrect charge issue that occurred. Other folks could work to improve their customer service skills. Very insistent on wrong information and not very helpful. Problem was resolved to my satisfaction-thanks to Heather. Overall a good experience with this location.

Stephen V. 
Rating:
4.0

Customer did not leave a comment.

Gavin W. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
4.0

Customer did not leave a comment.

crandall L. 
Rating:
5.0

dropped off after hours

james R. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Great service, quick, friendly.

Benjamin K. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
4.0

I just dropped off so I had to go on line to check it in! Not for sure I did it right!

Angela J. 
Rating:
5.0

I was so impressed with the customer service, friendly staff and the ease in which I was able to rent a uhaul.

Lindsey N. 
Rating:
5.0

Customer did not leave a comment.

Debra Z. 
Rating:
5.0

Nothing. The lady manager was helpful, professional and friendly. She was all of that even though she was very busy.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Well y'all sent me like 20 boxes I didn't order and charged me for them. I refused delivery on a bunch, still waiting on my money back. I would imagine I'm gonna need to be patient there…🙄 But Streets is GREAT!

Rachel D. 
Rating:
5.0

Quick and easy clean and friendly

Gina G. 
Rating:
4.0

Customer did not leave a comment.

MICHEAL M. 
Rating:
4.0

The internet was down at the location. It took her longer than normal to process. She was fantastic. Process took about an hour so we got he truck at 10am instead of 9am. Which was understandable

Kimberly D. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

Customer did not leave a comment.

JON P. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Sabrina C. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

The Manager was very professional and friendly, I would definitely recommend and use this location again

ARTHUR D. 
Rating:
5.0

great people very helpful!

John W. 
Rating:
5.0

The staff was so helpful and informed. Thank you!

Ronda O. 
Rating:
5.0

Heather was very pleasant and helpful. We will diffidently use them again.

Randy P. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Scott J. 
Rating:
5.0

Customer did not leave a comment.

Harry T. 
Rating:
5.0

Customer did not leave a comment.

ADAM B. 
Rating:
5.0

Excellent customer service from Heather and her AFM. She is top notch! They provided us with an extra trailer wheel and tire assembly for our 4700 mile trip to Alaska along with a low mileage, well maintained truck to ensure a trouble free experience.

HENRY M. 
Rating:
5.0

Customer did not leave a comment.

Roy M. 
Rating:
5.0

I don't have any suggestions. The staff at Streets did an excellent job.

John P. 
Rating:
5.0

Customer did not leave a comment.

Robbin G. 
Rating:
5.0

Customer did not leave a comment.

Gay G. 
Rating:
5.0

Great customer service. Heather R was amazing! Highly recommend this location.

Hope H. 
Rating:
5.0

Customer did not leave a comment.

Jerry M. 
Rating:
3.0

I had a problem with the Ratchet to release the straps, called the dealer, they refused to help me and told me to call the 1-800 number. Not the greatest customer service I have received! The truck tires and rims were covered in mud and not clean.

Kevin S. 
Rating:
4.0

Customer did not leave a comment.

Loanna M. 
Rating:
3.0

Drop off was fine. Have actually used them before.

GARY T. 
Rating:
4.0

Customer did not leave a comment.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

Darlene S. 
Rating:
5.0

Great staff

SHELLY Y. 
Rating:
5.0

Heather is an absolute pleasure to work with. You could not ask for a more professional representative with such an outstanding personality. My experience renting my u-haul was great.

Richard P. 
Rating:
5.0

Drop off was easy the place was closed so all I had to do was leave The key and The contract in the box

SANDRA B. 
Rating:
5.0

Heather, the manager was exceptional. Very professional and helpful in every aspect.

Gregory R. 
Rating:
5.0

The experience I had when dropping off at Streets was like a night-and-day contrast to the experience I had when picking up at U-Haul Moving & Storage of Bel Air. The Streets facility was very inviting, well-managed, clean and organized. The gentleman who assisted me was polite, friendly, helpful and energetic -- just overall excellent customer service. I would definitely rent from here again and would highly recommend.

Thomas V. 
Rating:
5.0

Customer did not leave a comment.

David E. 
Rating:
5.0

Customer did not leave a comment.

ALLYSON F. 
Rating:
5.0

Heather was a great help and the trailer performed flawlessly.

William H. 
Rating:
5.0

Customer did not leave a comment.

Zachary M. 
Rating:
5.0

Great service.

DONALD L. 
Rating:
5.0

ABOVE & BEYOND....!!!

James T. 
Rating:
3.0

The uHaul website allowed me to reserve/confirm a pickup for a 10ft truck at this location, however, upon arriving to pick up the truck the website had double booked that size truck and there was not one available that size for me. There was some panic that came with not knowing how to transport my items for the short window of time I had to move. Thankfully, the representative at the office offered a 26ft truck for the same price. It was much bigger than what I needed for my move, but I was simply thankful I had a truck to transport my items.

Lauren B. 
Rating:
5.0

An extraordinary UHaul dealer. Would highly recommend.

ERNEST K. 
Rating:
5.0

Customer did not leave a comment.

Jerry M. 
Rating:
4.0

Streets and Parrish Rentals Centers are the the best of on the Eastern Shore.

DOYLE P. 
Rating:
3.0

They were closed.

LARRY M. 
Rating:
4.0

I was told by pickup and drop off I would get some money back because I only used for one day and didn't go over miles .truck was gone the next day so they made double the money and no refund for days turned in early.next time I'll know better

Jerri P. 
Rating:
5.0

Excellent experience. Thank you.

Albert B. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Heather did an exceptional job checking me out. Enthusiastic even in a driving rain storm.

Clif D. 
Rating:
5.0

Advise 10' trucks have no ramp.

Renee N. 
Rating:
4.0

Customer did not leave a comment.

Geoffrey B. 
Rating:
5.0

Excellent service!

Victoria S. 
Rating:
5.0

Customer did not leave a comment.

Russell B. 
Rating:
5.0

The Best place to rent I highly recommend

Donald E. 
Rating:
5.0

Customer did not leave a comment.

PETER C. 
Rating:
5.0

Heather Ros was wonderful and very understanding when I couldn't get the truck back for a couple of days. She was also very helpful in every aspect.

Pamela H. 
Rating:
4.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Customer did not leave a comment.

Sted M. 
Rating:
5.0

Outstanding customer service at drop off location. Very personable.

DENNIS J. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top