The people at this location were great but the rental experience was a nightmare.LANCE H.
Customer Reviews for Summerfield Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is about the location in Ocklawaha where we originally were going to pick up our truck. At 8 am I was ready to pick up our reservation but the mobile pick up didn't work not even when the help of an U-Haul agent who was on the phone with me more than an hour. Tony, the guy who made the reservation, had offer his personal number in case we needed help bc he lives â€œonly five minutes awayâ€. When I called him, he told me to call the 800 number in from of me. I did, just to be told they were closed and to call yet another 800 number. Finally the agent on the phone gave another truck, bigger, in another town at a lower rate, wonderful! Not. I ended up with twenty something more miles at 99 cents vs 79 cents like the previous agreement. I paid $126 instead of less than $ 85 like the original agreement. I am very disappointed at this guy who offered help but didn't deliver. (Try to make this story as short as possible)Raul C.
Customer did not leave a comment.Anthony W.
Customer did not leave a comment.Randy F.
nothing ...they did a great jobKelly G.
I would have recommended them for their business but not for your U-Haul rentals.William S.
Very friendly and helpful thank youBilly S.
Customer did not leave a comment.JEFFREY M.
Customer did not leave a comment.Hoang N.
This feed store was so cute and friendly staff! Definitely recommend!Terra M.
Great Experience. Kept me informed of any changes. Friendly people.BRUCE E.
Customer did not leave a comment.Robert M.
Customer did not leave a comment.Shane J.
Customer did not leave a comment.nicole L.
Customer did not leave a comment.Kermit B.