Got charged too much.
Michael S
Customer Reviews for Sun City Feed & Seed 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and helpful! Also knowledgeable. Much appreciated. Thanks
Janet BWas not the location that we had originally placed the online rental for the vehicle. The employee there acted like he was doing us a favor by renting us the truck. The truck was on empty. When asked how come there was no gas the employee said that he did have a drivers license to go get gas for it. We also placed a an order for a dolly online however there were none there whci hwe would hope to have been notified by email that we needed to go to another location and either purchase one or rent on.
Sandra CEveryone was really friendly!
SARAH FWas told it wouldn’t be a problem to drop off an Interstate rental but you charged me anyway for WRONGDROPOFF. Will never recommend or use your Co ever again. Dont spend the $117 in one place. You wont get a dime from myself or anyone I can dissuade from using your petty Co. ever again.
Andrew SLock box for key return was broken
James WThis location was horrible and the return agent was awful. The location was dirty and very uncomfortable for a woman alone. I would not recommend it to anyone.
Nancy Cold and creepy location
Patrick RIt seamed very sketchy and dirty. Half the lights were not working, open electrical boxes.
Tim IVery unprofessional, guy came from back putting his shirt on no shoes, dog barking, kids with no shirts or shoes on, truck was not clean still had items it, had to remove I had to wait, truck had no gas had to put gas in it and that's just picking up the truck. Returning truck, no lights or defining where to leave truck, grass over grown, gravel lot has more personal junk and less space for Uhual equipment. Horrible experience!!! Would not recommend to my worst enemy
Wanda RService was excellent. Facilities were pretty rough.
Eric Msystem shoudl keep records if you have rented there before - Less paperwork to set up again
mike rTruck was dirty and damaged. Charged me for 2 gallons of fuel when I brought back with same ( and probably more) fuel than when I got truck. I have pictures to prove it. Will not rent from this facility again.
John NSee comments above
Dave EGreat Service!
ronnie nNobody there
junior oOld building on location looks pretty seedy. However, personnel were friendly and took care of us quickly.
judith sDavid and his wife made the whole process simple and quick. No hidden fees or complications. The van they offered was the perfect size and the air conditioner probably saved my life from overheating during my move! I'd recommend them to anyone in my area and will definitely use them again!
Debor Fgreat manager for u haul a kowledgable person with good people skills
Ronald BService was extraordinary! We took a chance on getting our project accomplished on late Sunday rather than waiting until Monday morning. We were received with friendly service and were able to cut three hours off our Monday prep for our summer’s trip! Thank you. We had no problems and were able to return the trailer within a couple hours to the same spot where we picked it up. There was one point I did want to clear up: when I asked the attendant if he had noted that the wheel wells were dented, he said “Don’t worry about it—you bought the insurance.” Thinking about that later, I didn’t purchase the insurance to cover pre-existing damage! So please note that I take no responsibility for the minor wheel well dents from previous bumps. We incurred zero damage!
ROGER WThe location is hard to reach and in a less then safe feeling area. Also tried to up charge me for gas when tank was set back to half. Have photos to prove such.
Michael MI hate this place!
Kelvin BStaff helpful. Good location.
Rudolph VDesign parking lot to drive out instead of backing out.
Edmond WGood workers. The equipment was ready when scheduled. The process from arrival, to check out, and then on the road again was very quick.
Peter SVery customer friendly. I felt like that I was their first priority. Would rent from them again in the future!!
JOHN MGreat customer service. The trailer had some minor damage to it, and a walk around with the associate before being sent down the road next time would probably improve the process.
Jordan MHad requested a truck near my home but ended up having to drive 30 minutes to pick it up which was disappointing. The person helping us wasn't very friendly and when asked questions all he would say was, "It's my job".
David MThey were great people. Great customer service
Derrick RHelpful staff
Dale AEverything went exactly as planned, easy to do in person and no unexpected delays or issues.
ANDREW CThis comment is not about the location. When I ordered the truck online, they said I could pick it up at a location less than 5 miles from my house. When they called me to let me know the truck was ready, they told me I had to pick it up at another location over 35 miles away.
Charles PJust a little old and dated facility however the gentleman that helped with the return was very nice and easy to work with.
Mark MVery accommoding and friendly A+
peggy sNo need to improve excellence
SANDRA RTerrible- stick with feed store business and get a personality
mark RExcellent transaction!
Sarah FDo not fix a thing!! It is being run like a well oiled machine! An old saying applies very well...if it aint broke don't fix it!!
Lee WGreat transaction, easy in and out
Ron KMy trailer did not come equip with stand to lift over there the hitch ball.It was difficult lifting off the hitch. plus their was a flat tire in which the service man fix immediately great job.
darryl dVery good thank you
Dan BI went into the store to ask where to park the trailer. The young woman said I could just unhook it where I was parked. I was okay with that. I then asked for a receipt that I was dropping off the trailer and asked if she needed to inspect it to make sure everything was okay. She looked at me like I lost my mind. She simply said 'No' and said, "Have a nice day". I told her I was not leaving without some sort of confirmation that I dropped off this trailer. She again looked at me like my request was ridiculous. I said I did not want any issues or have anyone come back and say I did not drop off this trailer, so again, I said I wanted some sort of proof I dropped off the trailer. She then explained to me that she only checked trailers out. The person that checked trailers in was down the road getting a soda from the local station and would be right back. So I waited a couple minutes. Yes, the lady showed up, took my information and sent me a receipt to my email. All was good at this point. This truly is a little local-owner location that sells chicken, horse, goat, feed and all accessories. The U-Haul seems to be more of a side business. I'm all for the little guy making a business on their own, but at least have train people to both check out and check in your trailers. How hard can that be.
Jodi PStaff were friendly but requested equipment (dollies) was not available and that provided barely servicable. This location was a last minute shift for pickup by uhaul.
BRIAN TI rented during hurricane Ian and I am so glad they were open. They were a little busy but it is understandable. Even with everything going on they were still very friendly and helpful. I will be use them in the future.
william wThe trailer hitch was not locked down nor we shown how to lock it and luckily, when it bounced off our trailer ball, we were in a parking lot. Had it bounced off while we were driving in traffic, it would have caused an accident for sure. We figured out on our own how to tighten the bolt so the hitch stayed connected to our trailer ball. Poor training of employees and location is so disorganized. We will never use that location again.
DEBRA C