Customer Reviews for Suncoast Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Suncoast Food Mart

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Dawnmarie S. on

Rating:

Customer did not leave a comment.

Jason P. on

Rating:

Customer did not leave a comment.

Walter W. on

Rating:

Customer did not leave a comment.

Oleg Z. on

Rating:

Customer did not leave a comment.

Craig S. on

Rating:

Customer did not leave a comment.

Francis C. on

Rating:

nothing

Tom S. on

Rating:

Customer did not leave a comment.

larry B. on

Rating:

Customer did not leave a comment.

Michaele E. on

Rating:

Everyone was very nice and helpful

Norman C. on

Rating:

Customer did not leave a comment.

Dorothy H. on

Rating:

I told him I did not want coverage and then he added it anyway. When I asked about the price being higher than when I looked online he told me it was taxes. My dad paid over the phone and when he asked what was on it he did not tell him the coverage was on their either. I signed the paperwork without looking because there was a line behind me at the counter trying to pay for their store needs. He them locked up and came outside to hook up trailer and stuff. He had me get in and make sure lights worked on trailer he them told me to go I was good but after getting on the road with my family following me they told me I had no right lights at all on the trailer.

ronny H. on

Rating:

The attendant was awesome and very helpful in my return. Thanks

Betzaida L. on

Rating:

Customer did not leave a comment.

Gregory J. on

Rating:

Reservation was for small 15ft truck. Recurved a call less than 2 hrs before picking up to go to different location. Received a 26ft truck that was too large to fit into storage area. We had to park it and walk our furniture to truck. Truck was filthy with broken glass,leaves, and live ants inside. Uhual issued a $40 credit for when we returned truck but lady at drop off site wouldn't honor it and charged us full price & proceeded to argue with me. Eventually she called her supervisor who said we would get $40 back in 5 business days. REALLY WISH I WAS SIMPLY TOLD TRUCK WAS UNAVAILABLE AT TIME OF RESERVATION. Rented from Uhual many times & have never had an experience like this. It was beyond horrible. Very dissapointed with uhual. Truck also had a ton of exterior damage & needs an alignment. Steering wheel shook like crazy while driving. Thanks

Jeffrey S. on

Rating:

The gentleman that least me the car trailer was very accommodating and very patient he was only man in the store was very busy I would recommend him anytime

Gregory E. on

Rating:

Customer did not leave a comment.

Michael O. on

Rating:

Customer did not leave a comment.

Charles J M. on

Rating:

Customer did not leave a comment.

JAMES T. on

Rating:

make sure what you are quoted that is what you pay !! quoted $150.00 but we had to pay $191. 00 don't feel that is good business we had to pay extra $41.00 guess we were quoted the wrong price we should not pay for someone mistake. other than that everything was okay!!

MEL G. on

Rating:

Clean trailer, good tires, no problems on road. Recommend this location 5 star. Thanks UHaul!

Ralph P. on

Rating:

Customer did not leave a comment.

Sheril L. on

Rating:

Customer did not leave a comment.

JEFF R. on

Rating:

Customer did not leave a comment.

Michael C. on

Rating:

Customer did not leave a comment.

Kathleen C. on

Rating:

Did not catch the gentlemen’s name but he was very polite and easy to work with.

Mark W. on

Rating:

Customer did not leave a comment.

Mark C. on

Rating:

The store where we rented the uhaul trailer was very kind and helpful. Highly will recommend there store. Thank you. Mark Christy

Patrick L. on

Rating:

Customer did not leave a comment.

Jeremiah M. on

Rating:

Trailer didn’t work right. The trailer brakes wouldn’t recognize even after switching from the 4pin to an adapter to plug it into the 7 blade plug.

Charles M. on

Rating:

great location for the area

Mark W. on

Rating:

Customer did not leave a comment.

John E. on

Rating:

Customer did not leave a comment.

Glenda P. on

Rating:

Customer did not leave a comment.

Sharon T. on

Rating:

Customer did not leave a comment.

William B. on

Rating:

Customer did not leave a comment.

TODD E. on

Rating:

Customer did not leave a comment.

MONA M. on

Rating:

I rented a car dolly in Florida on Tuesday Sept 4 for one way trip to Arkansas. I ask for a 2 day rental, and was told I could only do a 4 day rental. Explained I didn’t need it for that long and could I get it for less time and cheaper amount. I was assured if it was returned earlier then I would be issued money back. It was returned before noon on Sept 6 at Magnolia location. The lady in that office said she could not return any of my money even tho I only used it for 2 1/2 days out of the 4. I am very disappointed with the service I have received. Mona Molar

sarah S. on

Rating:

Customer did not leave a comment.

dwayne A. on

Rating:

Customer did not leave a comment.

JOHN H. on

Rating:

Customer did not leave a comment.

Robert P. on

Rating:

I had to drive more than 40 miles round trip to find the trailer size I wanted, even though I passed another U-Haul dealer on the way with the same size on his lot. I used Express Check-in from home but still had to wait 45 minutes while the attendant, who clearly had not been trained, worked through the process. She finally had to call her boss, hold her smart phone up to her computer screen, and ask him what to do. Then I had to hook up myself, without a safety inspection. Also, I rented a 5' x 9' because I had something to move that was just under 5' wide. To my disappointment I found that your 5' wide trailer is only 4'3", so I didn't even use it. VERY DISAPPOINTING experience. So, to improve for the next customer? Make sure your vendors know what they're doing, and that they do it. Protect yourself, your equipment. and your customers by doing having your vendor hook up and inspect. And, since so much business is online, be truthful when you post dimensions.

Stan S. on

Rating:

The return process was smooth and relatively fast. Staff was very nice.

DAVID D. on

Rating:

I called him out of the blue because I had to drop my cargo locally instead of in Hernando. Very happy to help me and was a pleasure to talk to .

doug M. on

Rating:

The unit was not clean. I had to throw away a bunch of junk and sweep up Tracy, dirt and broken glass.

Dustin K. on

Rating:

I had previously booked pickup at another location and it was changed to this location. I arrived at a shady convenience store and asked the lady at the counter about my reservation. She spoke very limited English and had no clue what I was talking about. I checked in online before hand so I wouldn't have to be there long(I was wrong) She called a gentleman on the phone and spoke to him in another language. They then began to video chat so he could see the computer and tell her what to do. In the mean time she was still having to wait on the customers at the counter buying lottery tickets. She took my drivers license and done something on the computer. She then asked me to go outside and verify my tag number on my truck (she couldn't because she was waiting on customers at the counter) Finally the gentleman on the phone got her through the process and she took my credit card. After processing I signed and asked for my drivers license back and she told me that she was going to keep it until I returned the trailer(I was returning to a different city) I finally told her that I wasn't leaving without it and she gave it back. Was pointed out to the parking lot next door and told to take a trailer. In a sand lot sat 3 trailers so I guess I had my pick? Found a 6x12 I paid for and went to hook up(by myself) I got hooked up and had to put my truck in 4 wheel drive just to get out of the sand the trailer was stuck in. She never even saw what I was driving and sure didn't inspect anything (I have a new Ford f250 fx4) but could have been towing your trailer with anything. After arriving home I opened the trailer to start loading and it was full of sand and mud(looks like someone had hauled atvs in it) so spent 30 minutes cleaning it out before I could put furniture in it. Trailer itself no problems. I think personally uhaul should take away this location for the good of the customers and the safety of everyone Thanks Dustin Kelley

michael D. on

Rating:

Nothing, employee came out to me as i pulled in, took paperwork and said it will be all set by the time i unhook. In and out.

william R. on

Rating:

Customer did not leave a comment.

Michael B. on

Rating:

Why do I have a reservation at 2 places on Saturday.Then I receive a phone call on Sunday asking where I'am. For the trailer on Sunday which I never had a reservation for. Also the first place I went to had 2 trailers with bad lights, so I had to go to a diffrent location which I had to back track to get the trailer.

GREGORY S. on

Rating:

Customer did not leave a comment.

SHAWN A. on

Rating:

Customer did not leave a comment.

ULLRICH Z. on

Rating:

Customer did not leave a comment.

BRADLEY B. on

Rating:

When we were nearing the end of our journey we were leaving a truck stop in Baldwin, Fl. when we were stopped by a woman named Wanda Fluentez. She works part time for U-Haul and noticed that the strap had slipped off our tire on the car dolly. Helped us put it back on and was so pleasant. She didn't even have to do this but did. Great emplyoyee you have there. Thank you Wanda

CURTIS W. on

Rating:

Nothing

Alex F. on

Rating:

Customer did not leave a comment.

Andrew L. on

Rating:

Atul - owner / mgr at the Homosassa FL UHaul dealer where I picked up my 6x12 trailer was very professional and more than acomodating in his handling of my rental. The change in drop locations was EASY and the drop off also EASY! First time U-Haul renter - NOT my last.... great economical moving alternative!!

CRAIG S. on

Rating:

Customer did not leave a comment.

Sandra H. on

Rating:

The man at the store was rude and "ordered" me to fold the blankets in the truck and he would be back. It was close to 100 degrees out. and after folding around 12 blankets called uhaul and was told by representative I didn't have to fold blankets and she would send me a receipt as there was no air conditioning working in the truck for a one way from NH to Florida and this was the icing on the cake. . Days later another charge came through my credit card for an extra day after being told everything was all set..... overall a bad experience period.

CURTIS W. on

Rating:

Customer did not leave a comment.

Peter J. on

Rating:

Customer did not leave a comment.

Joseph S. on

Rating:

First Uhual currently does not have a manager, which was oblivious on some of employees attitude. The person who helped the most had just clocked out to go home and stayed around to help me

Jerry B. on

Rating:

The u-haul rep. was very courteous, knowledgeable and helpful. He came out to make sure we had hooked up properly, which we appreciated. Upon our return he began the paperwork as soon as he saw us return as to not hold us up any longer than necessary. Thank You.

Jere M. on

Rating:

This was just a drop off point for me. Agent just had to check the equipment and sign the receipt.

Amanda O. on

Rating:

Very friendly and helpful!

ED B. on

Rating:

Customer did not leave a comment.

DEAN M. on

Rating:

Customer did not leave a comment.

GREGORY Z. on

Rating:

Customer did not leave a comment.

marry M. on

Rating:

great location and great service. person is very help to us.

nancy B. on

Rating:

Customer did not leave a comment.

Gary M M. on

Rating:

The posted opening time on Sundays for this location is 9:00am. Not knowing this I arrived at 8:30 & waited until 9:30 & there was no one there. I dropped off the equipment & went home. I later called the drop off store & told the person the equipment had been dropped off there. His response was "okay, okay I check it in later, okay, bye". Not feeling too comfortable with his response I called the 800 number. 12 minutes later Iwas able to speak with a representative who found the contract and said she was going to call the store & put me on hold. 6 minutes later, a computer came on & said, " if you would like to leave a #............" & the line went dead. Poor service at the drop of location & Poor phone contact service although the phone rep was knowledgeable and courteous.

SEAN K. on

Rating:

Customer did not leave a comment.

DEWAYNE E. on

Rating:

Customer did not leave a comment.

JEFFREY S. on

Rating:

Customer did not leave a comment.

DAVID B. on

Rating:

Customer did not leave a comment.

felix S. on

Rating:

Customer did not leave a comment.

ROBERT D. on

Rating:

it is nice and good location

HONEY H. on

Rating:

Customer did not leave a comment.

JAMES W. on

Rating:

I like this location, clean & very nice friendly service, I prefer to other people

Gordon H. on

Rating:

Very friendly and helpful. Great person to deal with, and would recommend this location to everyone.

FRANCIS B. on

Rating:

Customer did not leave a comment.

CHRISTOPHER B. on

Rating:

great and nice clean locationand ,and equipment. person run uhaul is great help to us.

SANDRA L. on

Rating:

Customer did not leave a comment.

DELLEN R. on

Rating:

Customer did not leave a comment.

Donna H. on

Rating:

Customer did not leave a comment.

BRYAN P. on

Rating:

Customer did not leave a comment.

RONALD A. on

Rating:

Customer did not leave a comment.

TERRY H. on

Rating:

Customer did not leave a comment.

thomas C. on

Rating:

Customer did not leave a comment.

STPIERRE J. on

Rating:

it is great location, clean and person run Uhaul business is wonder help to me.

CHRISTOPHER M. on

Rating:

Customer did not leave a comment.

TONIA C. on

Rating:

Customer did not leave a comment.

STEVEN E. on

Rating:

Customer did not leave a comment.

JIMMY S. on

Rating:

Customer did not leave a comment.

JOAN T. on

Rating:

Customer did not leave a comment.

ALBERT B. on

Rating:

EQUIPMENT WAS NICE AND CLEAN ,GOOD LOCATION AND PERSON IS VERY HELPFULL.

DEBORAH B. on

Rating:

Clerk, new at process and,was alone in store. Trailer was not cleaned out and very old and banged up.

WEAVER D. on

Rating:

Customer did not leave a comment.

BILL B. on

Rating:

GOOD NICE CLEAN LOCATION.

RONALD A. on

Rating:

great location and helpful .

JOSEPH M. on

Rating:

Customer did not leave a comment.

DONNA Y. on

Rating:

Very helpful! Nice supply to choose from!