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ISAAC H.
Customer Reviews for Sunoco Route 22
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and friend people
Ricardo F.Horrible. I was suppose to receive a call today to get my move negated in fee bc I had such a horrible experience. I will be calling today bc again, your company lied to me and said I would be getting a call. Horrible horrible experience
Brian B.I did not receive my receipt.
Troy H.The truck was in poor condition alignment was off the staff were average Overall vehicle performance is poor Please service the truck or retire the truck
FRANTZ J.There's nothing I can think of to improve the experience. Everything went oh so well from the beginning to end of the trip using Uhaul. The owner at the Uhaul/Sunoco location was very helpful communicating and securing the transaction via cell phone.
Sala B.My reservation was lost/owner was very confused when I arrived. It was a mess.
Connor H.The employee charged me for a service (safe move) I marked that I did not want.
JooYung C.I was charged for more than I was supposed to be and the owner was rude. I reached out to inquire about the overcharges and have not heard back. I will never use them again.
Andrea M.You charged me $30 extra for safewise insurance and service fee for after hours. I didn't ask for either when I called to place a dispute no one has called me
Constantine K.Nothing wrong with this experience. It's just a gas station with a couple of Uhaul trucks. Used the online check in/out. All attendants had to do was give and take keys.
Michael W.Online service is terrible. The u-haul system was down. And delayed me 50 mins. Not cool. Need to go back to paper application.
Carl C.The truck was dirt and the store clerk ignored my pre-registration and had me wait over 30 mins while he reviewed my credentials over and over. Thank goodness I had my own COVID19 disinfectant because it was obvious there was no attempt to clean or disinfect the truck. Someone left their ezpass and when I told the store clerk he just grunted. Also truck was filled with only half tank I also think it's false advertisement to advertise a $19.00 fee and then tack on a mysterious fee that more than doubled your advertised price. The truck I rented had over 124,000 miles and poor rear view site for backing up Very dissapointed with U-Haul
Debra S.Do not charge customers for changes they did not request.
Kelly F.Very professional!
Marie H.This location is hard to find, no U-Haul markings
ADAM R.