Customer Reviews for Sunset Motors
(U-Haul Neighborhood Dealer)

24 reviews

9 Florence Rd   Easthampton, MA 01027

(413) 527-0223

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(413) 527-0223

9 Florence Rd
Easthampton, MA 01027

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Linzy M. 
Rating:
2.0

The key was not in the lock box. The truck was dirty in the back and had a TV left inside.

Hannah G. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth C. 
Rating:
5.0

Customer did not leave a comment.

chloe K. 
Rating:
1.0

Customer did not leave a comment.

William K. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
3.0

Customer did not leave a comment.

Chamel P. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Robin B. 
Rating:
5.0

Customer did not leave a comment.

Robin B. 
Rating:
3.0

I will never recommend this to anyone...it took almost an hour to get the code to unlock my key due to the phone app kept hanging up and making me do it over and over again...called the customer service line and was no help at all...same thing upon the return...did everything did not complete due to phone app crashing and then I see a charge for $20 for paying by credit card (How else are we supposed to pay) and $20 for after hours even though no other human being needed to be there...you should be paying me for having to go through all the hassle to rent the truck...so no I will never recommend this service to anyone...

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

Robin B. 
Rating:
5.0

They were great..definitely use them again!!

Cheryl A. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

Kyle R. 
Rating:
5.0

Customer service was superb! Everything was clearly explained

lisa T. 
Rating:
5.0

Customer did not leave a comment.

Peter Z. 
Rating:
5.0

Customer did not leave a comment.

kevin C. 
Rating:
5.0

Toni was extremely helpful and I would recommend them to anyone I was in and out in no time I go there twice a week now from now on I really enjoy doing business with them jack

John L. 
Rating:
3.0

They were really nice but it's not a true U-Haul location. It's a really small used car place with a few U-Haul trucks. Helpful owner and assistant :-).

Diane H. 
Rating:
5.0

Great service!!

jessika B. 
Rating:
5.0

Excellent service!!!

jessika B. 
Rating:
3.0

Let people know this is NOT a U-Haul center, but just a drop off. Was very confusing to find. And it is a super small parking lot so it wasn't obvious where I should go and bring the truck. However, the people there were very very kind and very helpful and got me in and out super quick.

Dan B. 
No reviews have been submitted for this location.

Additional Services at this Location

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